Client service supervisor vs group supervisor

The differences between client service supervisors and group supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a client service supervisor and a group supervisor. Additionally, a group supervisor has an average salary of $54,591, which is higher than the $48,789 average annual salary of a client service supervisor.

The top three skills for a client service supervisor include background checks, customer satisfaction and cash handling. The most important skills for a group supervisor are customer service, customer satisfaction, and disciplinary actions.

Client service supervisor vs group supervisor overview

	Client Service Supervisor	Group Supervisor
Yearly salary	$48,789	$54,591
Hourly rate	$23.46	$26.25
Growth rate	10%	12%
Number of jobs	75,154	34,843
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 60%
Average age	47	47
Years of experience	6	6

Client service supervisor vs group supervisor salary

Client service supervisors and group supervisors have different pay scales, as shown below.

	Client Service Supervisor	Group Supervisor
Average salary	$48,789	$54,591
Salary range	Between $34,000 And $68,000	Between $29,000 And $101,000
Highest paying City	Toms River, NJ	New York, NY
Highest paying state	New Jersey	New York
Best paying company	Essence Global	AbbVie
Best paying industry	Media	-

Differences between client service supervisor and group supervisor education

There are a few differences between a client service supervisor and a group supervisor in terms of educational background:

	Client Service Supervisor	Group Supervisor
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 60%
Most common major	Business	Business
Most common college	California State University - Bakersfield	Northwestern University

Client service supervisor vs group supervisor demographics

Here are the differences between client service supervisors' and group supervisors' demographics:

	Client Service Supervisor	Group Supervisor
Average age	47	47
Gender ratio	Male, 32.7% Female, 67.3%	Male, 45.3% Female, 54.7%
Race ratio	Black or African American, 9.7% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.7% White, 60.3% American Indian and Alaska Native, 0.7%	Black or African American, 8.9% Unknown, 4.9% Hispanic or Latino, 16.2% Asian, 6.2% White, 63.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between client service supervisor and group supervisor duties and responsibilities

Client service supervisor example responsibilities.

Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
Follow up with patients and HHA when incidents occur.
Conduct onsite safety inspection of entire work area and surroundings.
Conduct interviews and translate (English-Spanish) in-branch or onsite.
Collect, analyze and input various data, using ADP system and the ADVANT system.
Chair monthly utilization management meetings with service coordinators to ensure accurate billing and maintain a cost effective budget for participants.

Group supervisor example responsibilities.

Manage the clients financials and take care of the groceries purchases and cook dinner for them.
Lead and manage a DEA enforcement task force group involve in daily enforcement and intelligence collection/dissemination activities.
Attend monthly meeting as well as ISP's, IEP's and special meetings with DRC, parents and schools.
Follow the NAEYC rules and regulations.
Work with clients in meeting ISP goals.
Supervise the production support of the ETL processes.

Client service supervisor vs group supervisor skills

Common client service supervisor skills

Background Checks, 12%
Customer Satisfaction, 11%
Cash Handling, 6%
Client Orders, 6%
Patients, 5%
Corrective Action, 5%

Common group supervisor skills

Customer Service, 20%
Customer Satisfaction, 11%
Disciplinary Actions, 11%
Leadership, 9%
Social Work, 8%
Direct Supervision, 7%

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Client Service Supervisor
Client Service Supervisor vs Group Supervisor

Updated January 8, 2025

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