Client service supervisor vs staff supervisor

The differences between client service supervisors and staff supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a client service supervisor and a staff supervisor. Additionally, a staff supervisor has an average salary of $48,991, which is higher than the $48,789 average annual salary of a client service supervisor.

The top three skills for a client service supervisor include background checks, customer satisfaction and cash handling. The most important skills for a staff supervisor are patients, home health, and customer service.

Client service supervisor vs staff supervisor overview

	Client Service Supervisor	Staff Supervisor
Yearly salary	$48,789	$48,991
Hourly rate	$23.46	$23.55
Growth rate	10%	-
Number of jobs	75,154	93,676
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 56%
Average age	47	47
Years of experience	6	6

What does a client service supervisor do?

A client service supervisor oversees and spearheads the efforts put into providing an efficient service to clients. They are primarily in charge of managing a company's client service team, monitoring their progress to ensure a smooth workflow and client satisfaction. Their responsibilities include setting goals and objectives, overseeing budgets and schedules, developing strategies to optimize operations, and assisting staff in complicated situations. Above all, a client service supervisor must address issues and concerns, resolving them promptly and efficiently while adhering to the company's policies and regulations.

What does a staff supervisor do?

A staff supervisor is responsible for supervising staff and organizing work procedures. Their main duty is to monitor staff. They maintain staff by recruiting, training, and coaching them. They may also gather budget information. They must have good communication skills and be team-oriented.

Client service supervisor vs staff supervisor salary

Client service supervisors and staff supervisors have different pay scales, as shown below.

	Client Service Supervisor	Staff Supervisor
Average salary	$48,789	$48,991
Salary range	Between $34,000 And $68,000	Between $34,000 And $70,000
Highest paying City	Toms River, NJ	-
Highest paying state	New Jersey	-
Best paying company	Essence Global	-
Best paying industry	Media	-

Differences between client service supervisor and staff supervisor education

There are a few differences between a client service supervisor and a staff supervisor in terms of educational background:

	Client Service Supervisor	Staff Supervisor
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 56%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Client service supervisor vs staff supervisor demographics

Here are the differences between client service supervisors' and staff supervisors' demographics:

	Client Service Supervisor	Staff Supervisor
Average age	47	47
Gender ratio	Male, 32.7% Female, 67.3%	Male, 46.7% Female, 53.3%
Race ratio	Black or African American, 9.7% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.7% White, 60.3% American Indian and Alaska Native, 0.7%	Black or African American, 9.8% Unknown, 4.9% Hispanic or Latino, 17.7% Asian, 6.1% White, 60.9% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between client service supervisor and staff supervisor duties and responsibilities

Client service supervisor example responsibilities.

Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
Follow up with patients and HHA when incidents occur.
Conduct onsite safety inspection of entire work area and surroundings.
Conduct interviews and translate (English-Spanish) in-branch or onsite.
Collect, analyze and input various data, using ADP system and the ADVANT system.
Chair monthly utilization management meetings with service coordinators to ensure accurate billing and maintain a cost effective budget for participants.

Staff supervisor example responsibilities.

Provide administrative support to include managing and maintaining payroll for office staff member and personnel.
Demonstrate leadership and expertise managing schedules for staff and delegating projects as assigned ensuring smooth organization for attorneys.
Move up to overnight supervisor quickly.was able to implement new ideas to management to ensure customer satisfaction.
Certify instructor for employee CPR a certification.
Use POS system to settle customer payments.
Supervise the shift and run the floor scrubber.

Client service supervisor vs staff supervisor skills

Common client service supervisor skills

Background Checks, 12%
Customer Satisfaction, 11%
Cash Handling, 6%
Client Orders, 6%
Patients, 5%
Corrective Action, 5%

Common staff supervisor skills

Patients, 18%
Home Health, 13%
Customer Service, 12%
Rehabilitation, 8%
Safety Procedures, 8%
Direct Supervision, 8%

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Client Service Supervisor
Client Service Supervisor vs Staff Supervisor

Updated January 8, 2025

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