Client service supervisor vs team supervisor

The differences between client service supervisors and team supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a client service supervisor and a team supervisor. Additionally, a team supervisor has an average salary of $58,718, which is higher than the $48,789 average annual salary of a client service supervisor.

The top three skills for a client service supervisor include background checks, customer satisfaction and cash handling. The most important skills for a team supervisor are direct supervision, safety procedures, and sales associates.

Client service supervisor vs team supervisor overview

	Client Service Supervisor	Team Supervisor
Yearly salary	$48,789	$58,718
Hourly rate	$23.46	$28.23
Growth rate	10%	-
Number of jobs	75,154	102,766
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 48%
Average age	47	47
Years of experience	6	6

What does a client service supervisor do?

A client service supervisor oversees and spearheads the efforts put into providing an efficient service to clients. They are primarily in charge of managing a company's client service team, monitoring their progress to ensure a smooth workflow and client satisfaction. Their responsibilities include setting goals and objectives, overseeing budgets and schedules, developing strategies to optimize operations, and assisting staff in complicated situations. Above all, a client service supervisor must address issues and concerns, resolving them promptly and efficiently while adhering to the company's policies and regulations.

What does a team supervisor do?

The responsibilities of a team supervisor depend on one's place or industry of employment. Most of the time, it is their role to oversee operations and work performance within the team, delegate tasks, set the budget and sales target, train new members of the workforce, and ensure to meet all goals while maintaining efficiency in all aspects. Furthermore, as a team supervisor, it is essential to lead and encourage the staff to their fullest potential and implement the workplace's policies.

Client service supervisor vs team supervisor salary

Client service supervisors and team supervisors have different pay scales, as shown below.

	Client Service Supervisor	Team Supervisor
Average salary	$48,789	$58,718
Salary range	Between $34,000 And $68,000	Between $37,000 And $92,000
Highest paying City	Toms River, NJ	Newark, NJ
Highest paying state	New Jersey	New Jersey
Best paying company	Essence Global	State Street
Best paying industry	Media	-

Differences between client service supervisor and team supervisor education

There are a few differences between a client service supervisor and a team supervisor in terms of educational background:

	Client Service Supervisor	Team Supervisor
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 48%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Client service supervisor vs team supervisor demographics

Here are the differences between client service supervisors' and team supervisors' demographics:

	Client Service Supervisor	Team Supervisor
Average age	47	47
Gender ratio	Male, 32.7% Female, 67.3%	Male, 58.6% Female, 41.4%
Race ratio	Black or African American, 9.7% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.7% White, 60.3% American Indian and Alaska Native, 0.7%	Black or African American, 9.8% Unknown, 4.8% Hispanic or Latino, 18.4% Asian, 5.7% White, 60.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between client service supervisor and team supervisor duties and responsibilities

Client service supervisor example responsibilities.

Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
Follow up with patients and HHA when incidents occur.
Conduct onsite safety inspection of entire work area and surroundings.
Conduct interviews and translate (English-Spanish) in-branch or onsite.
Collect, analyze and input various data, using ADP system and the ADVANT system.
Chair monthly utilization management meetings with service coordinators to ensure accurate billing and maintain a cost effective budget for participants.

Team supervisor example responsibilities.

Manage a small group of people while effectively serving large amounts of food in small windows of time.
Accomplish requirements, allocating resources, scheduling and coordinating staff and assure accuracy of payroll.
Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
Represent the payer side of WA Medicaid in medical necessity reviews against plan benefits.
Vacuum, mop, buffer floors, clean windows, take out trash, clean computer room.
Prepare PowerPoint presentations to present team metrics.

Client service supervisor vs team supervisor skills

Common client service supervisor skills

Background Checks, 12%
Customer Satisfaction, 11%
Cash Handling, 6%
Client Orders, 6%
Patients, 5%
Corrective Action, 5%

Common team supervisor skills

Direct Supervision, 9%
Safety Procedures, 7%
Sales Associates, 6%
Lead Generation, 6%
Store Operations, 6%
Excellent Interpersonal, 5%

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Client Service Supervisor
Client Service Supervisor vs Team Supervisor

Updated January 8, 2025

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