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Client service technician vs client systems technician

The differences between client service technicians and client systems technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a client service technician, becoming a client systems technician takes usually requires 1-2 years. Additionally, a client systems technician has an average salary of $86,582, which is higher than the $48,433 average annual salary of a client service technician.

The top three skills for a client service technician include customer service, troubleshoot and customer satisfaction. The most important skills for a client systems technician are client systems, troubleshoot, and computer system.

Client service technician vs client systems technician overview

Client Service TechnicianClient Systems Technician
Yearly salary$48,433$86,582
Hourly rate$23.29$41.63
Growth rate8%10%
Number of jobs136,761119,643
Job satisfaction--
Most common degreeBachelor's Degree, 55%Associate Degree, 49%
Average age4442
Years of experience122

Client service technician vs client systems technician salary

Client service technicians and client systems technicians have different pay scales, as shown below.

Client Service TechnicianClient Systems Technician
Average salary$48,433$86,582
Salary rangeBetween $25,000 And $90,000Between $55,000 And $134,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between client service technician and client systems technician education

There are a few differences between a client service technician and a client systems technician in terms of educational background:

Client Service TechnicianClient Systems Technician
Most common degreeBachelor's Degree, 55%Associate Degree, 49%
Most common majorBusinessInformation Technology
Most common college-Massachusetts Institute of Technology

Client service technician vs client systems technician demographics

Here are the differences between client service technicians' and client systems technicians' demographics:

Client Service TechnicianClient Systems Technician
Average age4442
Gender ratioMale, 61.6% Female, 38.4%Male, 79.2% Female, 20.8%
Race ratioBlack or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 17.2% Asian, 1.7% White, 71.3% American Indian and Alaska Native, 0.7%Black or African American, 12.3% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 9.4% White, 56.6% American Indian and Alaska Native, 0.4%
LGBT Percentage1%11%

Differences between client service technician and client systems technician duties and responsibilities

Client service technician example responsibilities.

  • Manage the new PC build process and assist with the management of the Omaha stockroom using ServiceNow.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Provide phone and desktop support to users with LAN/WAN and/or VPN issues.
  • Implement and service PBX systems.
  • Enter client sample information and testing into LIMS.
  • Provide ongoing product support and help troubleshoot problems as needed.
  • Show more

Client systems technician example responsibilities.

  • Manage computer inventory and setup workstations for various personnel.
  • Develop Java base IAM system components to manage security and authorizations.
  • Configure and support users for Cisco VPN access.
  • Assist clients with Cisco IP phone connection issues.
  • support of Wabtec's SCCM OSD implementation as solution architect.
  • Install and configure NICs (cable and wireless) on PC's and laptops.
  • Show more

Client service technician vs client systems technician skills

Common client service technician skills
  • Customer Service, 21%
  • Troubleshoot, 12%
  • Customer Satisfaction, 8%
  • Technical Support, 5%
  • Client Service, 5%
  • Technical Problems, 4%
Common client systems technician skills
  • Client Systems, 10%
  • Troubleshoot, 7%
  • Computer System, 6%
  • Trouble Tickets, 6%
  • Remedy, 6%
  • Customer Service, 5%

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