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The differences between client service technicians and network technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a client service technician, becoming a network technician takes usually requires 1-2 years. Additionally, a network technician has an average salary of $68,938, which is higher than the $48,433 average annual salary of a client service technician.
The top three skills for a client service technician include customer service, troubleshoot and customer satisfaction. The most important skills for a network technician are customer service, switches, and troubleshoot.
| Client Service Technician | Network Technician | |
| Yearly salary | $48,433 | $68,938 |
| Hourly rate | $23.29 | $33.14 |
| Growth rate | 8% | 5% |
| Number of jobs | 136,761 | 79,712 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 50% |
| Average age | 44 | 43 |
| Years of experience | 12 | 2 |
A client service technician visits the clients' locations to fix problematic equipment or complex machines that they find hard to move because of their connections with other outer systems or their sizes. Besides assisting clients and answering phone inquiries, client service technicians also install and test machinery, equipment, and products and guide customers to use the product correctly. They identify issues and evaluate the available data by using various diagnostic tools.
A network technician is responsible for system malfunction diagnosis and troubleshooting operations. Network technicians duties' include repairing damaged system components, analyzing computer systems and blueprints, installing network connections, and upgrading accessories for efficient operations. Other duties include assisting customers with technical issues, ensuring computer systems' privacy, creating documents of network issues and resolutions, and suggesting alternative equipment for network backups. A network technician must have a broad knowledge of the technology industry and mechanical processes, plus the ability to work under pressure with minimal supervision.
Client service technicians and network technicians have different pay scales, as shown below.
| Client Service Technician | Network Technician | |
| Average salary | $48,433 | $68,938 |
| Salary range | Between $25,000 And $90,000 | Between $51,000 And $92,000 |
| Highest paying City | - | Urban Honolulu, HI |
| Highest paying state | - | Hawaii |
| Best paying company | - | Apple |
| Best paying industry | - | Finance |
There are a few differences between a client service technician and a network technician in terms of educational background:
| Client Service Technician | Network Technician | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 50% |
| Most common major | Business | Computer Science |
| Most common college | - | University of Pennsylvania |
Here are the differences between client service technicians' and network technicians' demographics:
| Client Service Technician | Network Technician | |
| Average age | 44 | 43 |
| Gender ratio | Male, 61.6% Female, 38.4% | Male, 87.3% Female, 12.7% |
| Race ratio | Black or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 17.2% Asian, 1.7% White, 71.3% American Indian and Alaska Native, 0.7% | Black or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 9.4% White, 63.8% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 1% | 9% |