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The differences between client service technicians and senior service technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a client service technician and a senior service technician. Additionally, a senior service technician has an average salary of $74,893, which is higher than the $48,433 average annual salary of a client service technician.
The top three skills for a client service technician include customer service, troubleshoot and customer satisfaction. The most important skills for a senior service technician are customer service, preventative maintenance, and java.
| Client Service Technician | Senior Service Technician | |
| Yearly salary | $48,433 | $74,893 |
| Hourly rate | $23.29 | $36.01 |
| Growth rate | 8% | 8% |
| Number of jobs | 136,761 | 134,284 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Associate Degree, 39% |
| Average age | 44 | 44 |
| Years of experience | 12 | 12 |
A client service technician visits the clients' locations to fix problematic equipment or complex machines that they find hard to move because of their connections with other outer systems or their sizes. Besides assisting clients and answering phone inquiries, client service technicians also install and test machinery, equipment, and products and guide customers to use the product correctly. They identify issues and evaluate the available data by using various diagnostic tools.
A Senior Service Technician manages the work of engineering technicians. They are responsible for delivering solutions for challenging problems, leading multiple projects, and handling daily activities.
Client service technicians and senior service technicians have different pay scales, as shown below.
| Client Service Technician | Senior Service Technician | |
| Average salary | $48,433 | $74,893 |
| Salary range | Between $25,000 And $90,000 | Between $51,000 And $108,000 |
| Highest paying City | - | Seattle, WA |
| Highest paying state | - | Washington |
| Best paying company | - | UBS |
| Best paying industry | - | Energy |
There are a few differences between a client service technician and a senior service technician in terms of educational background:
| Client Service Technician | Senior Service Technician | |
| Most common degree | Bachelor's Degree, 55% | Associate Degree, 39% |
| Most common major | Business | Electrical Engineering |
| Most common college | - | - |
Here are the differences between client service technicians' and senior service technicians' demographics:
| Client Service Technician | Senior Service Technician | |
| Average age | 44 | 44 |
| Gender ratio | Male, 61.6% Female, 38.4% | Male, 88.2% Female, 11.8% |
| Race ratio | Black or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 17.2% Asian, 1.7% White, 71.3% American Indian and Alaska Native, 0.7% | Black or African American, 5.3% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 1% | 1% |