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Clinical support specialist vs client support specialist

The differences between clinical support specialists and client support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clinical support specialist and a client support specialist. Additionally, a clinical support specialist has an average salary of $45,892, which is higher than the $39,585 average annual salary of a client support specialist.

The top three skills for a clinical support specialist include patients, clinical support and home health. The most important skills for a client support specialist are customer service, client support, and client service.

Clinical support specialist vs client support specialist overview

Clinical Support SpecialistClient Support Specialist
Yearly salary$45,892$39,585
Hourly rate$22.06$19.03
Growth rate10%10%
Number of jobs161,163136,163
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 62%
Average age4242
Years of experience22

What does a clinical support specialist do?

A clinical support specialist is in charge of assisting medical workers and clients in hospitals or similar facilities. Among their responsibilities include gathering patient information and medical histories, collecting payment and insurance details, helping patients fill out forms, answering calls and correspondence, and assisting staff as needed. A clinical support specialist may also participate in medical research and studies, providing clerical support to researchers and medical experts. Furthermore, it is essential to function while implementing the facility's safety policies and regulations.

What does a client support specialist do?

A client support specialist is responsible for assisting the clients' inquiries and concerns, resolving complaints, and processing requests regarding the goods and services offered by the company. Client support specialists manage the accuracy of client information on the database, maintaining client accounts, and ensuring the proper posting of payments. They also provide strategic techniques to sell products effectively by analyzing market trends and identify business opportunities that would generate more revenues and increase the company's profitability.

Clinical support specialist vs client support specialist salary

Clinical support specialists and client support specialists have different pay scales, as shown below.

Clinical Support SpecialistClient Support Specialist
Average salary$45,892$39,585
Salary rangeBetween $29,000 And $71,000Between $29,000 And $53,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateCaliforniaNew York
Best paying companyBoehringer IngelheimNTT Data International L.L.C.
Best paying industryPharmaceuticalManufacturing

Differences between clinical support specialist and client support specialist education

There are a few differences between a clinical support specialist and a client support specialist in terms of educational background:

Clinical Support SpecialistClient Support Specialist
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 62%
Most common majorNursingBusiness
Most common collegeDuke UniversityStanford University

Clinical support specialist vs client support specialist demographics

Here are the differences between clinical support specialists' and client support specialists' demographics:

Clinical Support SpecialistClient Support Specialist
Average age4242
Gender ratioMale, 22.4% Female, 77.6%Male, 41.7% Female, 58.3%
Race ratioBlack or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4%Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between clinical support specialist and client support specialist duties and responsibilities

Clinical support specialist example responsibilities.

  • Manage assignments of paying medical bills limit in depth that include organizing and researching regulations as pertain to veterans eligibility.
  • Help users in customization in the cadence module.
  • Develop and improve EMR work flow including creating and updating software administration maintenance.
  • Maintain client confidentiality and closely follow HIPAA regulations.
  • Perform administrative support activities for medical record management and internal records to assure HIPAA compliance procedures.
  • Complete medical referrals for patients who are being discharge from the hospital including demographics, medications/allergies, and laboratory data.
  • Show more

Client support specialist example responsibilities.

  • Manage VPN, audio conference bridges, and internal telecommunication switches.
  • Create ETL packages in SSIS to automate the deployment of the PAA reports and load data to SharePoint.
  • Manage, document and track daily all technical inquiries using Salesforce.com.
  • Manage profiles in vendor database including updating vendor profiles and ensuring heighten data integrity.
  • Utilize CRM to track all pertinent information relate to the opportunity and effectively manage territory.
  • Adhere to SLA (service level agreements) and consistently rank high in customer satisfaction surveys.
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Clinical support specialist vs client support specialist skills

Common clinical support specialist skills
  • Patients, 19%
  • Clinical Support, 12%
  • Home Health, 9%
  • Customer Service, 8%
  • Patient Care, 8%
  • EMR, 4%
Common client support specialist skills
  • Customer Service, 17%
  • Client Support, 13%
  • Client Service, 6%
  • Troubleshoot, 5%
  • HR, 4%
  • Client Facing, 4%

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