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Clinical support specialist vs support associate

The differences between clinical support specialists and support associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clinical support specialist and a support associate. Additionally, a support associate has an average salary of $47,039, which is higher than the $45,892 average annual salary of a clinical support specialist.

The top three skills for a clinical support specialist include patients, clinical support and home health. The most important skills for a support associate are sales floor, computer system, and POS.

Clinical support specialist vs support associate overview

Clinical Support SpecialistSupport Associate
Yearly salary$45,892$47,039
Hourly rate$22.06$22.61
Growth rate10%10%
Number of jobs161,163100,892
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 48%
Average age4242
Years of experience22

What does a clinical support specialist do?

A clinical support specialist is in charge of assisting medical workers and clients in hospitals or similar facilities. Among their responsibilities include gathering patient information and medical histories, collecting payment and insurance details, helping patients fill out forms, answering calls and correspondence, and assisting staff as needed. A clinical support specialist may also participate in medical research and studies, providing clerical support to researchers and medical experts. Furthermore, it is essential to function while implementing the facility's safety policies and regulations.

What does a support associate do?

The primary role of sales support associates is to help sales staff and customers during the sales process. A sales support associate also performs other tasks that include maintaining positive customer relations, responding to customers' requests for quotes, information, and specifications, and, initiating contact with prospective customers. They are also responsible for coordinating proposals, sales literature production, and presentations. Requirements for this position include a high school diploma or general education development, administrative and communication skills, and organizational skills.

Clinical support specialist vs support associate salary

Clinical support specialists and support associates have different pay scales, as shown below.

Clinical Support SpecialistSupport Associate
Average salary$45,892$47,039
Salary rangeBetween $29,000 And $71,000Between $26,000 And $83,000
Highest paying CitySan Francisco, CAJersey City, NJ
Highest paying stateCaliforniaNew Jersey
Best paying companyBoehringer IngelheimApollo Global Management
Best paying industryPharmaceutical-

Differences between clinical support specialist and support associate education

There are a few differences between a clinical support specialist and a support associate in terms of educational background:

Clinical Support SpecialistSupport Associate
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 48%
Most common majorNursingBusiness
Most common collegeDuke UniversityUniversity of Pennsylvania

Clinical support specialist vs support associate demographics

Here are the differences between clinical support specialists' and support associates' demographics:

Clinical Support SpecialistSupport Associate
Average age4242
Gender ratioMale, 22.4% Female, 77.6%Male, 36.7% Female, 63.3%
Race ratioBlack or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between clinical support specialist and support associate duties and responsibilities

Clinical support specialist example responsibilities.

  • Manage assignments of paying medical bills limit in depth that include organizing and researching regulations as pertain to veterans eligibility.
  • Help users in customization in the cadence module.
  • Develop and improve EMR work flow including creating and updating software administration maintenance.
  • Maintain client confidentiality and closely follow HIPAA regulations.
  • Perform administrative support activities for medical record management and internal records to assure HIPAA compliance procedures.
  • Complete medical referrals for patients who are being discharge from the hospital including demographics, medications/allergies, and laboratory data.
  • Show more

Support associate example responsibilities.

  • Work involve managing departmental computer support for approximately 400 PC/MAC workstations and 8 servers, and to 80 faculty/staff.
  • Manage department flow by facilitating transportation of all patients to ancillary departments for testing.
  • Answer eligibility and coverage questions from insurance agents pertaining to Medicare advantage plans and prescription drug plans.
  • Provide personal care, treatment, and rehabilitation to individuals diagnose with mental retardation and/or developmental disabilities.
  • Provide tech support for apple phones.
  • Light Unix systems support and monthly data organization.
  • Show more

Clinical support specialist vs support associate skills

Common clinical support specialist skills
  • Patients, 19%
  • Clinical Support, 12%
  • Home Health, 9%
  • Customer Service, 8%
  • Patient Care, 8%
  • EMR, 4%
Common support associate skills
  • Sales Floor, 18%
  • Computer System, 13%
  • POS, 10%
  • Cleanliness, 8%
  • Stockroom Organization, 5%
  • Customer Inquiries, 4%

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