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The differences between clinical support specialists and support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clinical support specialist and a support specialist. Additionally, a clinical support specialist has an average salary of $45,892, which is higher than the $40,782 average annual salary of a support specialist.
The top three skills for a clinical support specialist include patients, clinical support and home health. The most important skills for a support specialist are customer service, patients, and mental health.
| Clinical Support Specialist | Support Specialist | |
| Yearly salary | $45,892 | $40,782 |
| Hourly rate | $22.06 | $19.61 |
| Growth rate | 10% | 10% |
| Number of jobs | 161,163 | 125,740 |
| Job satisfaction | - | 3 |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 52% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A clinical support specialist is in charge of assisting medical workers and clients in hospitals or similar facilities. Among their responsibilities include gathering patient information and medical histories, collecting payment and insurance details, helping patients fill out forms, answering calls and correspondence, and assisting staff as needed. A clinical support specialist may also participate in medical research and studies, providing clerical support to researchers and medical experts. Furthermore, it is essential to function while implementing the facility's safety policies and regulations.
A support specialist is responsible for assisting technical and administrative support, depending on the business need. Support specialists must have extensive knowledge of the services of the organization they work for to assist customers with their inquiries and resolve complaints efficiently. A support specialist maintains documents of issue resolution, providing recommendations to improve business strategies and procedures. Support specialists must be well-versed on technology systems, perform basic troubleshooting, and secure databases. They should also have impeccable customer service and communication skills to attend with customers' needs and requests.
Clinical support specialists and support specialists have different pay scales, as shown below.
| Clinical Support Specialist | Support Specialist | |
| Average salary | $45,892 | $40,782 |
| Salary range | Between $29,000 And $71,000 | Between $25,000 And $64,000 |
| Highest paying City | San Francisco, CA | New York, NY |
| Highest paying state | California | New York |
| Best paying company | Boehringer Ingelheim | Microsoft |
| Best paying industry | Pharmaceutical | Technology |
There are a few differences between a clinical support specialist and a support specialist in terms of educational background:
| Clinical Support Specialist | Support Specialist | |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 52% |
| Most common major | Nursing | Business |
| Most common college | Duke University | Stanford University |
Here are the differences between clinical support specialists' and support specialists' demographics:
| Clinical Support Specialist | Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 22.4% Female, 77.6% | Male, 38.4% Female, 61.6% |
| Race ratio | Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4% | Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |