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Clinical support specialist vs systems support specialist

The differences between clinical support specialists and systems support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clinical support specialist and a systems support specialist. Additionally, a systems support specialist has an average salary of $61,744, which is higher than the $45,892 average annual salary of a clinical support specialist.

The top three skills for a clinical support specialist include patients, clinical support and home health. The most important skills for a systems support specialist are customer service, troubleshoot, and technical support.

Clinical support specialist vs systems support specialist overview

Clinical Support SpecialistSystems Support Specialist
Yearly salary$45,892$61,744
Hourly rate$22.06$29.68
Growth rate10%10%
Number of jobs161,163159,364
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 54%
Average age4242
Years of experience22

What does a clinical support specialist do?

A clinical support specialist is in charge of assisting medical workers and clients in hospitals or similar facilities. Among their responsibilities include gathering patient information and medical histories, collecting payment and insurance details, helping patients fill out forms, answering calls and correspondence, and assisting staff as needed. A clinical support specialist may also participate in medical research and studies, providing clerical support to researchers and medical experts. Furthermore, it is essential to function while implementing the facility's safety policies and regulations.

What does a systems support specialist do?

A systems support specialist is responsible for assisting end-users on system issues, including network configuration and improving network infrastructure. System support specialists implement network strategies alongside the whole technology team to boost the system's efficiency and optimal performance. They create resolution reports for reference and write recommendations to prevent system defects and inconsistencies. A systems support specialist also handles network installations and upgrades, requiring them to have excellent technical skills and knowledge of programming languages.

Clinical support specialist vs systems support specialist salary

Clinical support specialists and systems support specialists have different pay scales, as shown below.

Clinical Support SpecialistSystems Support Specialist
Average salary$45,892$61,744
Salary rangeBetween $29,000 And $71,000Between $41,000 And $91,000
Highest paying CitySan Francisco, CACentreville, VA
Highest paying stateCaliforniaVirginia
Best paying companyBoehringer IngelheimKoch Industries
Best paying industryPharmaceuticalTechnology

Differences between clinical support specialist and systems support specialist education

There are a few differences between a clinical support specialist and a systems support specialist in terms of educational background:

Clinical Support SpecialistSystems Support Specialist
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 54%
Most common majorNursingBusiness
Most common collegeDuke UniversityStanford University

Clinical support specialist vs systems support specialist demographics

Here are the differences between clinical support specialists' and systems support specialists' demographics:

Clinical Support SpecialistSystems Support Specialist
Average age4242
Gender ratioMale, 22.4% Female, 77.6%Male, 73.4% Female, 26.6%
Race ratioBlack or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4%Black or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.6% White, 56.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between clinical support specialist and systems support specialist duties and responsibilities

Clinical support specialist example responsibilities.

  • Manage assignments of paying medical bills limit in depth that include organizing and researching regulations as pertain to veterans eligibility.
  • Help users in customization in the cadence module.
  • Develop and improve EMR work flow including creating and updating software administration maintenance.
  • Maintain client confidentiality and closely follow HIPAA regulations.
  • Perform administrative support activities for medical record management and internal records to assure HIPAA compliance procedures.
  • Complete medical referrals for patients who are being discharge from the hospital including demographics, medications/allergies, and laboratory data.
  • Show more

Systems support specialist example responsibilities.

  • Manage the internal installs of the application on all relevant versions in order to test and QA new patch releases.
  • Configure VOIP IP communicators and manage user administration to ensure adequate telecommunication securely.
  • Manage large-scale PC deployments including site surveys involving verification of network activity and appropriate power availability.
  • Administer SharePoint site updates and create documentation to aid users and expedite problem resolution.
  • Used JAXB to convert XML response to Java class objects.
  • Resolve errors within proprietary application on java, oracle and unix.
  • Show more

Clinical support specialist vs systems support specialist skills

Common clinical support specialist skills
  • Patients, 19%
  • Clinical Support, 12%
  • Home Health, 9%
  • Customer Service, 8%
  • Patient Care, 8%
  • EMR, 4%
Common systems support specialist skills
  • Customer Service, 14%
  • Troubleshoot, 8%
  • Technical Support, 6%
  • PC, 5%
  • System Support, 4%
  • Computer System, 4%

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