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The differences between clinical support specialists and systems support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clinical support specialist and a systems support specialist. Additionally, a systems support specialist has an average salary of $61,744, which is higher than the $45,892 average annual salary of a clinical support specialist.
The top three skills for a clinical support specialist include patients, clinical support and home health. The most important skills for a systems support specialist are customer service, troubleshoot, and technical support.
| Clinical Support Specialist | Systems Support Specialist | |
| Yearly salary | $45,892 | $61,744 |
| Hourly rate | $22.06 | $29.68 |
| Growth rate | 10% | 10% |
| Number of jobs | 161,163 | 159,364 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 54% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A clinical support specialist is in charge of assisting medical workers and clients in hospitals or similar facilities. Among their responsibilities include gathering patient information and medical histories, collecting payment and insurance details, helping patients fill out forms, answering calls and correspondence, and assisting staff as needed. A clinical support specialist may also participate in medical research and studies, providing clerical support to researchers and medical experts. Furthermore, it is essential to function while implementing the facility's safety policies and regulations.
A systems support specialist is responsible for assisting end-users on system issues, including network configuration and improving network infrastructure. System support specialists implement network strategies alongside the whole technology team to boost the system's efficiency and optimal performance. They create resolution reports for reference and write recommendations to prevent system defects and inconsistencies. A systems support specialist also handles network installations and upgrades, requiring them to have excellent technical skills and knowledge of programming languages.
Clinical support specialists and systems support specialists have different pay scales, as shown below.
| Clinical Support Specialist | Systems Support Specialist | |
| Average salary | $45,892 | $61,744 |
| Salary range | Between $29,000 And $71,000 | Between $41,000 And $91,000 |
| Highest paying City | San Francisco, CA | Centreville, VA |
| Highest paying state | California | Virginia |
| Best paying company | Boehringer Ingelheim | Koch Industries |
| Best paying industry | Pharmaceutical | Technology |
There are a few differences between a clinical support specialist and a systems support specialist in terms of educational background:
| Clinical Support Specialist | Systems Support Specialist | |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 54% |
| Most common major | Nursing | Business |
| Most common college | Duke University | Stanford University |
Here are the differences between clinical support specialists' and systems support specialists' demographics:
| Clinical Support Specialist | Systems Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 22.4% Female, 77.6% | Male, 73.4% Female, 26.6% |
| Race ratio | Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4% | Black or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.6% White, 56.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |