Post job

Communication assistant vs case management assistant

The differences between communication assistants and case management assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a communication assistant and a case management assistant. Additionally, a case management assistant has an average salary of $39,145, which is higher than the $32,824 average annual salary of a communication assistant.

The top three skills for a communication assistant include customer service, web content and administrative tasks. The most important skills for a case management assistant are patients, home health, and social work.

Communication assistant vs case management assistant overview

Communication AssistantCase Management Assistant
Yearly salary$32,824$39,145
Hourly rate$15.78$18.82
Growth rate12%12%
Number of jobs14,878149,993
Job satisfaction4-
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 55%
Average age4343
Years of experience1212

What does a communication assistant do?

A communication assistant is responsible for publishing content and analyzing brainstorming ideas to create an engaging publication. Communication assistants' duties include posting newsletters, spreading company updates through bulletin boards or digital contents, managing the organization's press release and media coverage, monitoring social media presence, developing strategic communication procedures with the team, and researching trends. They also perform administrative tasks as needed. A communication assistant must have excellent communication skills, both in writing and speaking, especially when interacting with a large group or writing content duties.

What does a case management assistant do?

A Case Management Assistant is responsible for supporting the community people for their health and social services needs. They coordinate with various institutions and personnel to process these people's requests and perform administrative duties under a case manager's supervision. They also submit documents, write reports, verify referral information, and monitor the case progress. Case Management Assistants must have excellent communication and organizational skills, especially in interacting with people in determining immediate solutions.

Communication assistant vs case management assistant salary

Communication assistants and case management assistants have different pay scales, as shown below.

Communication AssistantCase Management Assistant
Average salary$32,824$39,145
Salary rangeBetween $22,000 And $47,000Between $28,000 And $53,000
Highest paying CityWashington, DCBurlingame, CA
Highest paying stateNorth DakotaCalifornia
Best paying companyGoogleErlanger Health System
Best paying industryEducationProfessional

Differences between communication assistant and case management assistant education

There are a few differences between a communication assistant and a case management assistant in terms of educational background:

Communication AssistantCase Management Assistant
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 55%
Most common majorCommunicationBusiness
Most common collegeNorthwestern UniversitySUNY at Binghamton

Communication assistant vs case management assistant demographics

Here are the differences between communication assistants' and case management assistants' demographics:

Communication AssistantCase Management Assistant
Average age4343
Gender ratioMale, 34.8% Female, 65.2%Male, 22.5% Female, 77.5%
Race ratioBlack or African American, 12.3% Unknown, 5.2% Hispanic or Latino, 18.3% Asian, 7.6% White, 54.5% American Indian and Alaska Native, 2.2%Black or African American, 12.5% Unknown, 5.2% Hispanic or Latino, 20.8% Asian, 7.0% White, 52.3% American Indian and Alaska Native, 2.2%
LGBT Percentage11%11%

Differences between communication assistant and case management assistant duties and responsibilities

Communication assistant example responsibilities.

  • Manage back-end of website (CMS and technologies); update member directory; create content and news feed on website.
  • Set up promotions for upcoming events and update stations twitter, tumbler, and Facebook account daily.
  • Provide feedback and analysis on school's Instagram social media strategy.
  • Maintain website using CMS and HTML programming for organization marquee events.
  • Maintain confidentiality standards during calls while keeping a typing speed of 60 wpm
  • Experience with AP style format, social media marketing and HTML training.
  • Show more

Case management assistant example responsibilities.

  • Initial triage of members, administrative intake of members and managing the admission/discharge information post-notification.
  • Facilitate patient care, schedule appointments, communicate medical and claim information to patients and their attorneys.
  • Maintain up-to-date and comprehensive electronic and paper filing systems in strict accordance with HIPAA regulations.
  • Communicate with Medicare patients regarding inpatient and outpatient stays; counsele patients regarding medication income difficulties.
  • Provide resources, authorization for charity medications, collect accurate clinical information require for proper discharge with distinct HIPAA regulations.
  • Oversee the team's audits to ensure they are in line with NCQA and URAC standards.
  • Show more

Communication assistant vs case management assistant skills

Common communication assistant skills
  • Customer Service, 9%
  • Web Content, 8%
  • Administrative Tasks, 8%
  • Press Releases, 7%
  • Front Desk, 6%
  • Residential Life, 5%
Common case management assistant skills
  • Patients, 22%
  • Home Health, 10%
  • Social Work, 10%
  • Community Resources, 6%
  • Patient Care, 6%
  • Discharge Planning, 5%

Browse community and social services jobs