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Computer field engineer vs customer support engineer

The differences between computer field engineers and customer support engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer field engineer and a customer support engineer. Additionally, a computer field engineer has an average salary of $127,066, which is higher than the $82,674 average annual salary of a customer support engineer.

The top three skills for a computer field engineer include laser printers, service calls and troubleshoot. The most important skills for a customer support engineer are customer support, technical support, and customer service.

Computer field engineer vs customer support engineer overview

Computer Field EngineerCustomer Support Engineer
Yearly salary$127,066$82,674
Hourly rate$61.09$39.75
Growth rate10%10%
Number of jobs80,217138,641
Job satisfaction--
Most common degreeAssociate Degree, 46%Bachelor's Degree, 61%
Average age4242
Years of experience22

Computer field engineer vs customer support engineer salary

Computer field engineers and customer support engineers have different pay scales, as shown below.

Computer Field EngineerCustomer Support Engineer
Average salary$127,066$82,674
Salary rangeBetween $84,000 And $191,000Between $59,000 And $114,000
Highest paying City-San Francisco, CA
Highest paying state-Washington
Best paying company-Nokia
Best paying industry-Technology

Differences between computer field engineer and customer support engineer education

There are a few differences between a computer field engineer and a customer support engineer in terms of educational background:

Computer Field EngineerCustomer Support Engineer
Most common degreeAssociate Degree, 46%Bachelor's Degree, 61%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeNortheastern UniversityCalifornia State University - Long Beach

Computer field engineer vs customer support engineer demographics

Here are the differences between computer field engineers' and customer support engineers' demographics:

Computer Field EngineerCustomer Support Engineer
Average age4242
Gender ratioMale, 94.7% Female, 5.3%Male, 85.8% Female, 14.2%
Race ratioBlack or African American, 11.7% Unknown, 5.0% Hispanic or Latino, 16.0% Asian, 11.7% White, 55.3% American Indian and Alaska Native, 0.4%Black or African American, 9.7% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 15.0% White, 54.7% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer field engineer and customer support engineer duties and responsibilities

Computer field engineer example responsibilities.

  • Accomplish relational database administration and implementation.
  • Replace system boards, display screens, and troubleshoot hardware in Lenovo workstations, laptops and netbooks.
  • Accomplish relational database administration and implementation.
  • Accomplish relational database administration and implementation.

Customer support engineer example responsibilities.

  • Manage a monthly SharePoint user group to help improve the SharePoint customer experience.
  • Manage live broadcasts that are delivered via the Internet using HTML and JavaScript.
  • Support the SAN team for storage expansion, with the NEXSAN support systems and managing HDD appliance.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Perform troubleshooting and investigations of technical issues for the Java front-end and database backend of the product.
  • Sole builder of XML records via UNIX/shell scripting & creator of SQL queries, train QA co-worker Unix/SQL.
  • Show more

Computer field engineer vs customer support engineer skills

Common computer field engineer skills
  • Laser Printers, 13%
  • Service Calls, 11%
  • Troubleshoot, 8%
  • Debugging, 8%
  • Desk Support, 7%
  • Onsite, 5%
Common customer support engineer skills
  • Customer Support, 15%
  • Technical Support, 10%
  • Customer Service, 9%
  • Customer Satisfaction, 7%
  • CSE, 5%
  • Linux, 4%

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