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Computer laboratory monitor vs technical support specialist

The differences between computer laboratory monitors and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer laboratory monitor and a technical support specialist. Additionally, a technical support specialist has an average salary of $48,667, which is higher than the $27,812 average annual salary of a computer laboratory monitor.

The top three skills for a computer laboratory monitor include troubleshoot, computer programs and mac. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.

Computer laboratory monitor vs technical support specialist overview

Computer Laboratory MonitorTechnical Support Specialist
Yearly salary$27,812$48,667
Hourly rate$13.37$23.40
Growth rate10%10%
Number of jobs56,956157,425
Job satisfaction-4.6
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 50%
Average age4242
Years of experience22

Computer laboratory monitor vs technical support specialist salary

Computer laboratory monitors and technical support specialists have different pay scales, as shown below.

Computer Laboratory MonitorTechnical Support Specialist
Average salary$27,812$48,667
Salary rangeBetween $20,000 And $37,000Between $30,000 And $76,000
Highest paying City-San Francisco, CA
Highest paying state-New Jersey
Best paying company-Meta
Best paying industry-Finance

Differences between computer laboratory monitor and technical support specialist education

There are a few differences between a computer laboratory monitor and a technical support specialist in terms of educational background:

Computer Laboratory MonitorTechnical Support Specialist
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 50%
Most common majorComputer ScienceComputer Science
Most common collegeNorthwestern UniversityStanford University

Computer laboratory monitor vs technical support specialist demographics

Here are the differences between computer laboratory monitors' and technical support specialists' demographics:

Computer Laboratory MonitorTechnical Support Specialist
Average age4242
Gender ratioMale, 55.0% Female, 45.0%Male, 75.4% Female, 24.6%
Race ratioBlack or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 15.8% Asian, 13.3% White, 54.8% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer laboratory monitor and technical support specialist duties and responsibilities

Computer laboratory monitor example responsibilities.

  • Manage, troubleshoot, repair and repair printers.
  • Manage departmental computer labs, update departmental website and troubleshot relate PC/Mac applications.
  • Perform troubleshoot of technical issues relate to architecture software, scanners and printers.
  • Configure and install desktop and server applications.
  • Provide desktop support to high school students in computer applications class.
  • Create solutions for document management systems using standard JavaScript code tightly integrate with SharePoint.
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Technical support specialist example responsibilities.

  • Implement hardware and software upgrades and maintain stability, usability, and security for desktop/laptop/mobile systems; achieve SLA's.
  • Manage all operating end-user software including JavaScript - updating/installing Java.
  • Install, configure and manage proprietary applications on Unix servers.
  • Manage large-scale PC deployments including site surveys involving verification of network activity and appropriate power availability.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy and troubleshoot complex software installations in Microsoft and Linux environments.
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Computer laboratory monitor vs technical support specialist skills

Common computer laboratory monitor skills
  • Troubleshoot, 7%
  • Computer Programs, 6%
  • Mac, 6%
  • Computer Software, 5%
  • PowerPoint, 5%
  • Microsoft Windows, 4%
Common technical support specialist skills
  • Customer Service, 12%
  • Technical Support, 10%
  • Troubleshoot, 8%
  • Math, 4%
  • Customer Satisfaction, 3%
  • Phone Calls, 3%

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