Computer technology trainer vs computer support specialist

Differences between computer technology trainer and computer support specialist duties and responsibilities

Computer technology trainer example responsibilities.

• Manage the PC training vendor relationship to ensure consistent and quality training seminars are available for employees in all locations.
• Propose and create a centralize database for departmental document retention to meet compliance requirements and streamline workloads of administrative staff.
• Install and configure IPFilter base firewalls and assist in development of VPN solution for telecommuting.

Computer support specialist example responsibilities.

• Monitor and manage end-user LAN/WLAN connectivity, and utilize diagnostic tools for monitoring and testing physical networking performance.
• Interface daily with customers providing hardware and software support for a relational database design and written in INGRES using SQL.
• Perform domain registration, connect peripheral equipment, and troubleshoot workstations/blackberries remotely using SMS application.
• Deploy new machines, installing OS, applications, drivers, and network configurations.
• Participate in vulnerability resolution for both OS and specific applications on the OIG network.
• Establish a new process for imaging machines using Linux and write documentation for it.
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