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Computer test technician vs technician support tier

The differences between computer test technicians and technician support tiers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer test technician and a technician support tier. Additionally, a technician support tier has an average salary of $54,889, which is higher than the $44,148 average annual salary of a computer test technician.

The top three skills for a computer test technician include troubleshoot, PC and ESD. The most important skills for a technician support tier are customer service, technical support, and phone calls.

Computer test technician vs technician support tier overview

Computer Test TechnicianTechnician Support Tier
Yearly salary$44,148$54,889
Hourly rate$21.23$26.39
Growth rate10%10%
Number of jobs53,180109,671
Job satisfaction--
Most common degreeAssociate Degree, 49%Bachelor's Degree, 37%
Average age4242
Years of experience22

Computer test technician vs technician support tier salary

Computer test technicians and technician support tiers have different pay scales, as shown below.

Computer Test TechnicianTechnician Support Tier
Average salary$44,148$54,889
Salary rangeBetween $30,000 And $63,000Between $38,000 And $78,000
Highest paying City-Benicia, CA
Highest paying state-New York
Best paying company-Scantron
Best paying industry-Technology

Differences between computer test technician and technician support tier education

There are a few differences between a computer test technician and a technician support tier in terms of educational background:

Computer Test TechnicianTechnician Support Tier
Most common degreeAssociate Degree, 49%Bachelor's Degree, 37%
Most common majorElectrical EngineeringBusiness
Most common collegeNortheastern UniversityStanford University

Computer test technician vs technician support tier demographics

Here are the differences between computer test technicians' and technician support tiers' demographics:

Computer Test TechnicianTechnician Support Tier
Average age4242
Gender ratioMale, 84.4% Female, 15.6%Male, 73.1% Female, 26.9%
Race ratioBlack or African American, 8.1% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 15.0% White, 56.2% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 10.5% White, 55.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer test technician and technician support tier duties and responsibilities

Computer test technician example responsibilities.

  • Recreate and manage company website, maintain regular updates, manage DNS servers, administrate e-mail and outlook exchange server.
  • Assemble and test USB's.
  • Install, maintain, test, adjust, troubleshoot and repair relay and control equipment.
  • Assist other computer technicians as needed on complex PC assembly, integration and configuration projects.
  • Integrate and configure a wide variety of PC hardware, operating systems, software and peripherals.
  • Install and troubleshot hardware of laptops, printers, cameras, and other various computer-relate peripherals.
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Technician support tier example responsibilities.

  • Walk customers through installations and achieve VoIP registration and/or DSL connectivity.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Help customers out with technical support with android basic cell phones and making changes to customer's accounts.
  • Experience in troubleshooting network connectivity, email, TCP/IP and voice over IP issues.
  • Help customers design custom reports to export data to and from the SQL database.
  • Support with ios, android, windows, and blackberry OS including tablets and mobile device.
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Computer test technician vs technician support tier skills

Common computer test technician skills
  • Troubleshoot, 19%
  • PC, 15%
  • ESD, 13%
  • Windows, 11%
  • Test Results, 7%
  • Desktop Computers, 7%
Common technician support tier skills
  • Customer Service, 15%
  • Technical Support, 12%
  • Phone Calls, 5%
  • Cisco Ios, 5%
  • Tier II, 4%
  • LAN, 4%

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