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The differences between configuration specialists and client support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a configuration specialist and a client support specialist. Additionally, a configuration specialist has an average salary of $77,122, which is higher than the $39,585 average annual salary of a client support specialist.
The top three skills for a configuration specialist include troubleshoot, system configuration and configuration management. The most important skills for a client support specialist are customer service, client support, and client service.
| Configuration Specialist | Client Support Specialist | |
| Yearly salary | $77,122 | $39,585 |
| Hourly rate | $37.08 | $19.03 |
| Growth rate | 10% | 10% |
| Number of jobs | 50,788 | 136,163 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 62% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A configuration specialist is responsible for preparing computer applications, systems, and software for use. Your duties include assisting in the development of software, assisting in the setup of computer software, and organizing and conducting training on how to use the software. In addition, you will assist in the development and implementation of configuration management procedures, ensuring data integrity, quality, and security in the configuration management database. You will also be responsible for evaluating team members' performance and provide recommendations for improvements.
A client support specialist is responsible for assisting the clients' inquiries and concerns, resolving complaints, and processing requests regarding the goods and services offered by the company. Client support specialists manage the accuracy of client information on the database, maintaining client accounts, and ensuring the proper posting of payments. They also provide strategic techniques to sell products effectively by analyzing market trends and identify business opportunities that would generate more revenues and increase the company's profitability.
Configuration specialists and client support specialists have different pay scales, as shown below.
| Configuration Specialist | Client Support Specialist | |
| Average salary | $77,122 | $39,585 |
| Salary range | Between $54,000 And $108,000 | Between $29,000 And $53,000 |
| Highest paying City | Jersey City, NJ | New York, NY |
| Highest paying state | New Jersey | New York |
| Best paying company | Bed Bath & Beyond | NTT Data International L.L.C. |
| Best paying industry | Telecommunication | Manufacturing |
There are a few differences between a configuration specialist and a client support specialist in terms of educational background:
| Configuration Specialist | Client Support Specialist | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between configuration specialists' and client support specialists' demographics:
| Configuration Specialist | Client Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 59.5% Female, 40.5% | Male, 41.7% Female, 58.3% |
| Race ratio | Black or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 15.8% Asian, 12.6% White, 54.7% American Indian and Alaska Native, 0.4% | Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |