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Configuration specialist vs field service specialist

The differences between configuration specialists and field service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a configuration specialist and a field service specialist. Additionally, a configuration specialist has an average salary of $77,122, which is higher than the $51,832 average annual salary of a field service specialist.

The top three skills for a configuration specialist include troubleshoot, system configuration and configuration management. The most important skills for a field service specialist are customer satisfaction, provide customer support, and customer support.

Configuration specialist vs field service specialist overview

Configuration SpecialistField Service Specialist
Yearly salary$77,122$51,832
Hourly rate$37.08$24.92
Growth rate10%10%
Number of jobs50,788104,134
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 35%
Average age4242
Years of experience22

What does a configuration specialist do?

A configuration specialist is responsible for preparing computer applications, systems, and software for use. Your duties include assisting in the development of software, assisting in the setup of computer software, and organizing and conducting training on how to use the software. In addition, you will assist in the development and implementation of configuration management procedures, ensuring data integrity, quality, and security in the configuration management database. You will also be responsible for evaluating team members' performance and provide recommendations for improvements.

What does a field service specialist do?

A field service specialist is responsible for visiting sites and driving down to clients' locations to provide support for their technical and mechanical issues. Field service specialists identify maintenance problems by asking questions to the clients and personally fix those errors, informing the clients of technical solutions. They also perform installation and quality check services to ensure the stability and efficiency of the technical components and materials. A field service specialist must have excellent communication and organizational skills, especially the ability to work for extended hours in the field to achieve the highest customer satisfaction.

Configuration specialist vs field service specialist salary

Configuration specialists and field service specialists have different pay scales, as shown below.

Configuration SpecialistField Service Specialist
Average salary$77,122$51,832
Salary rangeBetween $54,000 And $108,000Between $33,000 And $81,000
Highest paying CityJersey City, NJPalo Alto, CA
Highest paying stateNew JerseyCalifornia
Best paying companyBed Bath & BeyondSAP
Best paying industryTelecommunication-

Differences between configuration specialist and field service specialist education

There are a few differences between a configuration specialist and a field service specialist in terms of educational background:

Configuration SpecialistField Service Specialist
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 35%
Most common majorBusinessElectrical Engineering
Most common collegeStanford UniversityStanford University

Configuration specialist vs field service specialist demographics

Here are the differences between configuration specialists' and field service specialists' demographics:

Configuration SpecialistField Service Specialist
Average age4242
Gender ratioMale, 59.5% Female, 40.5%Male, 88.8% Female, 11.2%
Race ratioBlack or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 15.8% Asian, 12.6% White, 54.7% American Indian and Alaska Native, 0.4%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between configuration specialist and field service specialist duties and responsibilities

Configuration specialist example responsibilities.

  • Manage and review UAT testing requirements while assisting with UAT testing during application rollouts.
  • Manage multiple imaging-relate projects across both radiology and cardiology service lines, both inpatient and outpatient, to completion.
  • Integrate XML and various API's to CMS for live data feeds.
  • Set up SQL and XML databases and connect them to the CMS.
  • Respond to various customer inquiries or requests (e.g., missing ASN).
  • Post EOB's from insurance carriers and appeal deny claims to insurance companies.
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Field service specialist example responsibilities.

  • Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
  • Assist major corporations in establishing new PC systems.
  • Redesign TVM, LAN functionality to meet companies growing needs
  • Ensure compliance with OSHA requirements and regulations on a daily basis.
  • Resolve customer printing and scanning issues from primarily PC computer systems.
  • Learned and apply HVAC repair techniques on refrigerator containers, trailers and vehicles.
  • Show more

Configuration specialist vs field service specialist skills

Common configuration specialist skills
  • Troubleshoot, 8%
  • System Configuration, 6%
  • Configuration Management, 6%
  • CRM, 5%
  • Medicare, 5%
  • Salesforce, 4%
Common field service specialist skills
  • Customer Satisfaction, 9%
  • Provide Customer Support, 7%
  • Customer Support, 6%
  • Troubleshooting Support, 5%
  • Technical Support, 5%
  • Level Troubleshooting, 5%

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