Configuration Specialist remote jobs

Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission. Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI , we've recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world , who help improve AI models by providing expert human feedback . This data has led to AI advancements for the world's leading AI labs and large language model builders. We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility. What you will be doing We are looking for someone who speaks fluent English to contribute their expertise toward training and refining cutting-edge AI systems. Adopt a "user mindset" to produce natural data to meet the realistic needs you have or would use AI for. Use the tool of rubrics to address user needs in a structured way. Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models. Contribute across projects depending on your specific skillset and experience. What we're looking for Education : Bachelor's degree or higher (or currently enrolled). Analytical and Problem-Solving Skills : Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing : Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail : Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Haves: Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Compensation and benefits Earn up to $15 USD/hr, paid out weekly Rates vary based on quality, accuracy, and time spent. Paid via PayPal & AirTM Free access to Model Playground Interact, experiment and engage with leading large language models free of cost Flexible schedule and time commitment No contracts, no 9-to-5. You control your schedule. (Most experts spend 5-10 hours/week, up to 40 hours working from home Join a global community of Coding experts Join a global network of experts contributing to advanced AI tools Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. Equal Opportunity Employer: Outlier is committed to fostering a diverse and inclusive work environment. We welcome applicants from all backgrounds and celebrate diversity in our workforce.

We're looking for a full time, Technology Systems Specialist to join our small but mighty tech team in Ann Arbor, Michigan. This hybrid role is perfect for someone who is experienced, resourceful, and enjoys making technology work smoothly for others. You'll combine strong technical know-how with clear, supportive communication, helping staff, students, and families feel confident using Clonlara's tools and systems. Collaboration, initiative, and a genuine interest in improving how people experience technology are at the heart of this role. Each day brings a variety of troubleshooting, ticket requests, and technology projects that keep our global community connected and supported. You'll play an important part in improving processes, enhancing systems, and ensuring our technology environment runs efficiently. If you enjoy solving problems and creating solutions that make a real difference, you'll feel right at home here. About Us We're a global homeschool-based hybrid school with our roots in Ann Arbor. Our students, families, and staff span time zones and cultures, so we're looking for someone who's comfortable working across differences, staying flexible, and jumping in wherever needed. You don't need to know everything, but you do need to be someone who learns quickly, adapts easily, and follows through with care and attention to detail. At Clonlara, we cultivate a joyful Culture of Trust built on teamwork, adaptability, generosity, and shared purpose. Grounded in our core values, we grow together in a supportive, mission-driven environment that embraces change and inspires lifelong learning. If that sounds like your kind of role, we'd love to hear from you! EXAMPLES OF CORE RESPONSIBILITIES Manage and resolve the majority of help desk tickets, ensuring timely support for staff, students, and families. Troubleshoot hardware, software, and user issues, including Microsoft 365 applications (Outlook, Teams, OneDrive). Prepare, configure, and maintain Clonlara-owned devices such as laptops, phones, and peripherals, ensuring proper setup, deployment, and shipping when required. Coordinate warranty claims, repairs, and vendor relationships for supported hardware. Configure and administer the ticketing system, including categories, workflows, and reporting. Support the rollout and administration of smaller SaaS tools (conference software, form replacements, etc.). Document recurring issues and maintain user-facing guides and training documentation. Assist with projects such as vendor research, equipment quotes, and technology rollouts. Attend departmental, staff, and vendor meetings as required. Maintain awareness of overall technology policies and goals. QUALIFICATIONS The ideal candidate will have an associate or bachelor's degree (preferred) and at least five (5) years of professional technology support experience, or an equivalent combination of education and hands-on experience sufficient to perform the essential duties of the job. The candidate will also demonstrate the following: Strong knowledge of hardware and software troubleshooting across Windows, Mac, and mobile devices. Experience configuring and maintaining a ticketing system. Hands-on experience imaging, configuring, and deploying laptops, phones, and accessories. Ability to coordinate with vendors for warranty claims, repairs, and troubleshooting. Working knowledge of Microsoft 365 applications, including Outlook, Teams, and OneDrive. Excellent communication skills with the ability to work both independently and as part of a team. Strong time management and organizational skills, with the ability to prioritize and follow through. Ability to maintain confidentiality and professionalism in all interactions. HOURS AND PLACE OF EMPLOYMENT The Technology Systems Specialist is a hybrid full-time position. Regular work hours are between 8:00 a.m. and 5:00 p.m., Monday through Friday. Regular onsite work will be required at Clonlara Schools's Ann Arbor location. Hours and work location will be determined by mutual agreement between the employee and Technology Manager. How to Apply Attach a cover letter (required) to the first page of your resume in PDF or MS Word format and submit. Please be sure to Use your cover letter to address how your prior experience aligns with the requirements for this position. Share any relevant examples of your work, if available.

Customer Experience, Implementations Travel: up to 75-80% WHAT IF… You could help an entire industry become more efficient with technology? At PickTrace, we are digitizing the agriculture industry in a big way, and that's why we are looking for an Implementations Specialist to join our Implementations team. As an Implementations Specialist, you will play a critical role in the success of our growing customer base, and find genuine fulfillment in helping others. Your role is to support our client teams on the ground with learning and fully utilizing the PickTrace solution. This role will report directly to the Director, Customer Experience. This role will be fully remote in central CA, with frequent travel to our local customer growers. WHAT WILL YOU DO Provide onsite support and assist to ensure clients are effectively adopting our software. Collaborate directly with Field users in building greater comfort with our application. Lead in-person training sessions to uplevel PickTrace users. Build relationships with our clients and establish yourself as a trusted point of contact for questions, concerns, and feedback. Document and share learnings and feedback from clients and users across the business. Collaborate cross-functionally with Support, Implementations, Customer Success, Product and our Engineering teams to solve our customers' needs, better understand users, and incorporate learnings into the product and proposed Field processes. Contribute to the vision and process for onboarding and support success. WHO WE ARE LOOKING FOR Must be bilingual in English and Spanish. Willingness to be onsite with our customers 80%+ of the time. Agricultural experience and/or knowledge strongly preferred. You have a Customer-service orientation and a genuine desire to drive successful outcomes within the agricultural sector. An exceptional communicator who can clearly diagnose and articulate problems and solutions even when operating under uncertainty. A dynamic team-player who can work effectively within a small, nimble, and collaborative team. An effective trainer who can tailor communication styles and training approaches for users with varying degrees of technical acumen on how to use PickTrace technology in the Field. Comfortable working in a dynamic and fast-paced environment. WHAT TRAITS ARE IMPORTANT TO US Coachability - You are hungry for feedback on how to improve, embrace the feedback, and quickly implement it into your day-to-day operations. Curiosity - Our product and industry are ever changing and you have a thirst to seek more knowledge about both on a daily basis. Work Ethic - You have a unique ability to prioritize your workload and work efficiently through your focus areas in an effective manner. Preparation - You take pride in being detail oriented and well prepared for the work in front of you. The thought of taking on an initiative without a plan gives you reason to pause. Adaptability to Change - You are comfortable and flexible to switch your focus rapidly to align with the updated business initiatives. Intelligence - You consider yourself a strategic thinker, and push conversations forward with co-workers by offering unique perspectives. Passion - We are disrupting the lowest technology adopting vertical in the world with a best in breed enterprise SaaS workforce management platform and exude excitement about the market opportunity in front of us. Prior Success - You have a track record of over-achievement, and take pride in ensuring top-level results are achieved in your daily work. Competitiveness - You are motivated daily to be the best at what you do. When you are outperformed it pushes you harder to up-level your performance. Brevity - You have a unique ability to break down complex topics into concise and meaningful explanations.

Commercial General Liability (CGL) Litigation Specialist. This is a full time, exempt role 100% remote Pay Rate: 90-105K This position requires daily telephone contacts with the commercial line policyholders, risk managers, and agents. Fully responsible for the analysis, investigation, evaluation, negotiation and resolution of complex commercial claims requiring thorough investigations including telephone contacts with the involved parties; technical expertise and complex analysis. Claim assignments are multi-state and involve commercial customers. IN THIS ROLE, YOU WILL: Must have or secure and maintain appropriate states adjuster license (s) and continuing education credits. Responsible for the settlement of CGL litigated cases, involving disputes over coverage, liability, and damages issues. Gather the facts and analyze the statements/testimony and declaration of damages to develop claims resolution strategies. Work in partnership with defense counsel and all other parties/vendors to bring about a timely cost effective conclusion. Identifies possibly suspicious claims Claims handled are transferred existing losses or first notice lawsuits over disputed issues of great complexity where the policyholder's coverage is in question. These claims require the highest level of investigation, analysis, evaluation, and negotiation. Responsible for all aspects of each claim, including informal hearings, arbitrations and claims litigation and maintaining a high level of productivity, confidentiality and customer service. Will be utilized as a technical resource by adjusters. Will represent the company at mediation, arbitration and trials. Review and analyze contracts, leases, and identify risk transfer opportunities Demonstrate ability to write positional coverage letters. Manage litigation expenses. Reports into Unit Manager WHAT YOU NEED TO APPLY: Typically has 3-5 years Commercial General Liability Litigation experience with insurance carrier. Bachelor's degree or equivalent experience, industry designation preferred. Dedicated to meeting the expectations and requirements of internal and external customers Makes decisions in an informed, confident and timely manner Maintains constructive working relationships despite differing perspectives Considers the perspectives of others and gives them credibility Strong organizational and time management skills Ability to negotiate skillfully in difficult situations with both internal and external groups. Demonstrates ability to win concessions without damaging relationships. Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication. Understanding of applicable statutes, regulations and case law Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner. Easily adapts to new or different changing situations, requirements or priorities. Cultivates an environment of teamwork and collaboration Operates with latitude for un-reviewed action or decision. Computer experience (MS Office, excel, word, etc) Ability to work in a paperless environment. This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform. CAREER DEVELOPMENT: It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop. BENEFITS: We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. You'll enjoy what you do and have the support you need to succeed. Benefits include: Medical, dental, vision, life, and disability insurance 401K with a company match Tuition reimbursement PTO Company paid holidays Flexible work arrangements Cultural Awareness Day in support of IDE On-site medical/wellness center (Worcester only)

The Client Success Engineer works at the intersection of software implementation, support, engineering, and education. In this role you will be the go to technical expert on how our software is deployed and used in a fast moving, complex, and critical healthcare environment. You will be instrumental in getting our solution successfully deployed, running smoothly, and continuously improving for our clients. Along the way you'll create and revise technical content that empowers both our clients and internal teams to help themselves spread and drive maximum value from the Ascendco platform. Responsibilities Work closely with our software engineering team to become an expert in our current software modules and new modules as they are developed Help with QA, documentation, and training as new modules are developed, deployed, and operationalized Be a central part of the communication feedback loop between the software engineering team, internal subject matter experts, and our clients as our software continues to evolve Work with client IT departments to communicate technical and security specifications for how our platform is deployed and supported Work closely with our client success managers to help with the technical/IT aspects of implementing our platform for clients Protect our software engineer's time by helping our support team with level 2 / complex support requests Build documentation and educational materials for how our software is deployed and used Spend approximately 25% of your time traveling to work onsite with other Ascenders at client facilities to help with go lives and operationalizing new modules Requirements Very good communication skills all around Strong attention to detail and excellent problem-solving skills with a demonstrated ability to self-motivate and follow through on projects Curiosity and excitement that computers and software are a “bicycle of the mind” Patience and empathy working with people and technology Very effective at prioritizing and managing multiple tasks simultaneously, while maintaining focus and achieving successful outcomes Capable of efficiently navigating and adapting to changing priorities and deadlines Work remotely and in shared tech space Passion for continuous learning and improvement

A global Am Law firm is seeking a Litigation Docket Specialist to support its litigation teams firmwide in a fully remote role. The specialist will manage court deadlines, filings, and docketing procedures across state, federal, and appellate matters, ensuring accuracy and compliance with all applicable rules. Key Responsibilities: Maintain and update litigation docketing systems and calendars. Review filings and orders to identify and record key deadlines. Ensure compliance with court rules and firm policies. Perform electronic filings and assist with document service. Generate docket and calendar reports for case teams. Support departmental initiatives and process improvements. Qualifications: Bachelor's degree or equivalent experience required. 2+ years of law firm docketing experience. Proficiency with docketing software (e.g., CompuLaw, CourtAlert, eDockets). Strong knowledge of litigation procedures and court rules. Experience with e-filing systems and court databases (PACER, Westlaw, LexisNexis). Exceptional attention to detail, organization, and communication skills.

At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all. You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company. Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about. More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle Job Description Job Summary The Commercial Services Production Support Specialist provides critical operational support to ensure the accurate and timely processing of commercial real estate transactions. This role supports all NCS offices including escrow officers, underwriters, and internal teams by managing documentation, providing production system support, identifying, troubleshooting, and remediating common title and closing process issues while ensuring compliance with regulatory and internal standards. As part of a collaborative team of Production Support Specialists, this role works closely with national offices, affiliate partners, and corporate teams to maintain workflow continuity and uphold service excellence. *Occasional Travel REMOTE Job Responsibilities Provides operational support to the production team throughout the course of the real estate transaction process (prior to, in progress, and post-closing) for clientele May assist in reviewing real estate records needed to generate legal support to determine the historical ownership of properties Updates transaction information as necessary based on change requests related to the parties on file or property Assists in maintaining expected production levels and delivery standards on a daily basis Follows standard procedures and guidelines Understands how assigned duties relate to others within the team and how the team integrates with related teams Impacts own team through the quality of the support provided Recognizes and solves typical problems; selects solutions from established options Communicates moderately complex information in routine situations, typically within own team Works under general supervision with limited ability to modify approach Individual contributor having no supervisory responsibilities; manages own workload Performs all other duties as assigned by management Education High school diploma required; Bachelor's preferred Experience Typically requires 2+ years of related work experience Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************. Benefits Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.

Job Title: Application Support Specialist Position Type: Permanent / Full-Time Hours of Work: 37.5 hours per week Function: IT Applications Reporting to: Product Owner Lead Lifeways Group, one of the UK's largest providers of specialist support services for people with diverse and often complex needs, is on an exciting journey to become the Care Provider of Choice. We are transforming our technology and ways of working to empower colleagues to deliver the best possible care. As an Application Support Specialist, you will be a Subject Matter Expert for key systems including Nourish & Radar. You'll support, develop, and optimise these platforms to ensure they meet business needs across Operations, Business Development, and IT. This role is ideal for someone with a mix of technical expertise, business analysis skills, and problem-solving ability, who is passionate about using technology to improve processes, data management, and customer experience. Key Responsibilities * Act as SME for Nourish & Radar platforms. * Support application configuration, optimisation, and troubleshooting. * Provide root cause analysis and guidance to the Service Desk on new features, bug fixes, and process updates. * Support with Quality BI reports * Build strong relationships with 3rd party support teams to resolve issues quickly. * Lead improvements in workflow, reporting, integrations, and system architecture. * Support transformation projects, advising on system capabilities and delivering technical solutions. * Create documentation, training guides, and testing processes (UAT, smoke testing). Essential Experience, Skills & Qualifications * Strong communication and documentation skills. * Experience in systems management, configuration, security, and reporting. * Knowledge of DSCR (support plan templates, risk management design, digital care recording and form design). * Understanding of electronic compliance systems, governance workflow design, auditing tools and reporting. * Strong troubleshooting, customer support, and innovative process improvement skills. * Awareness of IT processes (change control, project management, SDLC). Desirable * API integration design and workflow automation. * PowerBI reporting expertise. * Experience of solution design and implementation. * Knowledge of regulatory and legislative requirements for Health & Social Care. * Background in healthcare or large-scale IT transformation projects. Why Join Us? At Lifeways, you'll be part of a technology team that is central to our digital transformation. We offer: * Remote working with collaborative culture. * Opportunities to learn and grow as an SME. * Exposure to enterprise-level IT projects. * A chance to directly impact care quality through innovative systems.

Key Responsibilities Design and build reports and dashboards using Power BI, including setting up security roles and permissions. Write and modify SQL queries using Microsoft SQL Server Management Studio and/or Snowflake. Analyze data from multiple sources to deliver meaningful insights to executive stakeholders. Technical Requirements Strong experience with Power BI report development and data modeling (visuals, graphics, dashboards). Ability to manage Power BI roles, permissions, and security settings. Solid understanding of relational databases and hands-on experience with SQL. Advanced skills in MS Office (Excel, Word, Outlook, PowerPoint). Additional Skills Excellent organizational and time management skills. Strong written and verbal communication skills, with the ability to tailor messaging for different audiences. Detail-oriented and capable of working independently under tight deadlines. Education & Experience Bachelor's degree in Business, Data Analytics, Information Systems, or a related field preferred. 3-5 years of experience in reporting, analytics, and delivering business insights. Employment Type Full-time, Permanent

Job Summary:The Senior Engineering Support Specialist is a technical expert responsible for triaging and resolving complex issues across internal systems and applications. This role works closely with engineering, product, and support teams to investigate problems, improve monitoring and tooling, and enhance support processes. The ideal candidate brings strong troubleshooting skills, system knowledge, and cross-functional collaboration experience to help drive reliability, efficiency, and continuous improvement.Responsibilities: The Senior Engineering Support Specialist is a highly skilled and hands-on technical expert responsible for ensuring the stability, usability, and continuous improvement of the organization's proprietary systems and applications. This role serves as a central point of contact for escalated technical issues and plays a key role in bridging the gap between customer-facing teams, engineering, and product management. The individual in this position leads the triage and investigation of complex problems using a variety of tools, including API clients, browser developer tools, and system logs, to replicate and isolate issues. This role is expected to manage incoming support requests, assess severity and impact, and take ownership of incidents through resolution or appropriate escalation. In addition to technical investigation, the Senior Engineering Support Specialist is deeply involved in defining and refining internal support processes. This position is responsible for developing standardized workflows for issue intake, tracking, prioritization, and resolution. This includes leading backlog reviews, organizing daily standups for issue triage, and ensuring that support activities are visible, measurable, and aligned across all stakeholders. This role's deep familiarity with internal systems allows them to identify recurring patterns in technical issues and proactively collaborate with engineering teams to address root causes. This often results in the creation and maintenance of a prioritized backlog of product and monitoring improvements aimed at reducing incident frequency and severity. The role also includes a strong focus on systems thinking and process improvement. The Senior Engineering Support Specialist is expected to continuously evaluate and enhance existing documentation, playbooks, and troubleshooting guides, while also contributing to the development of internal tools that improve system observability and diagnostic capabilities. This position works closely with engineering to enhance alerting, monitoring, and debugging processes, helping to identify and address gaps in system performance before issues escalate. Through frequent collaboration with product teams, this role helps translate technical findings into actionable feedback that informs future feature development and system design improvements. A critical component of this role is clear and effective communication. The Senior Engineering Support Specialist must ensure that all stakeholders technical and non-technical are consistently informed of issue status, timelines, risks, and resolutions. This position plays a key role in building trust and accountability across teams by delivering timely updates, writing detailed documentation, and participating in incident retrospectives to ensure that lessons are applied and knowledge is shared. Success in this role is defined not only by the ability to resolve issues efficiently, but also by the ability to build sustainable systems and processes that scale with the organization. The ideal candidate is a strong problem solver, a collaborative partner, and a strategic thinker who takes ownership of challenges and drives long-term improvements in the technical support function. Performance Outcomes Technical Troubleshooting and Incident Management Triage and prioritize incoming technical issues based on severity and business impact. Replicate, diagnose, and isolate problems using tools such as API clients (e.g., Postman), browser developer tools, and system logs. Provide clear documentation of findings before escalating issues to engineering teams. Own the end-to-end resolution process for escalated issues, ensuring accuracy and consistency in follow-through. Maintain visibility into issue status and provide timely updates to stakeholders. System Expertise and Cross-Functional Collaboration Develop deep knowledge of internal products, platforms, and systems to support informed troubleshooting. Act as the technical liaison between customer-facing teams, product managers, and engineers. Participate in daily standups, triage meetings, and backlog reviews to ensure alignment across teams. Translate technical concepts and issues into clear, actionable items for non-technical stakeholders. Contribute to the creation and maintenance of internal knowledge bases and support documentation. Work with product teams to ensure that recurring support issues inform future development roadmaps Process Improvement and Standardization Design and implement standardized workflows for issue intake, tracking, escalation, and resolution. Identify inefficiencies in existing support practices and recommend scalable improvements. Lead recurring review sessions to track open issues and ensure process adherence. Document troubleshooting procedures, runbooks, and team playbooks to promote consistency. Help define success metrics for support performance, including issue throughput and time-to-resolution. Monitoring and Tooling Enhancements Contribute to the development of internal tools that improve visibility into system health and reduce time to resolution. Participate in incident post-mortems and help establish preventive measures to reduce future occurrences. Work with product teams to ensure that recurring support issues inform future development roadmaps. Participate in incident post-mortems and help establish preventive measures to reduce future occurrences. Education, Knowledge, and Experience High school diploma or equivalent is required. A bachelor's degree in computer science, Information Systems, or a related technical field is preferred. 3-7 years of experience in a technical support, QA, solutions engineering, or software-adjacent role, ideally within a SaaS or custom software environment required. Prior experience working closely with software engineering and product teams on issue resolution, incident response, or continuous improvement initiatives. Strong understanding of modern web application architecture, including APIs, front-end and back-end systems, and databases. Proficiency with investigation and diagnostic tools such as Postman, browser developer tools, Jira, and Confluence. Familiarity with system logs, debugging processes, and basic scripting or query skills is a plus. Excellent written and verbal communication skills, with the ability to translate complex technical issues for diverse audiences. Proven ability to work cross-functionally and manage relationships across technical and non-technical teams. Highly analytical and detail-oriented, with strong problem-solving abilities. Comfortable working independently and managing competing priorities in a fast-paced environment. Adaptable and open to learning new tools, systems, and approaches. Demonstrates ownership, initiative, and a continuous improvement mindset. Passionate about delivering high-quality solutions and improving the overall support experience. FLSA Status Exempt Physical Requirements/ Work Environment The work environment characteristics and physical demands described here are representative of these an employee encounters while preforming the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This role is primarily performed in a standard office setting and may include remote or hybrid work arrangements. Regularly required to sit for extended periods and use hands to operate a computer, keyboard, and other standard office equipment. Must be able to communicate clearly and effectively through verbal and written means. Requires the ability to concentrate, analyze, and manage multiple tasks and priorities in a fast-paced environment. The noise level is typically quiet to moderate. Occasional travel may be required for team meetings, training sessions, or collaboration activities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Additional Information:Location:Remote Job PostingDepartment:9310 EngineeringTime Type:Full time Commitment to Equal Opportunity PPLSI conforms to all the laws, statutes, and regulations concerning equal employment opportunities. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, and basis of disability or any other federal, state or local protected class. We prohibit retaliation against individuals who bring forth any concerns, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any concerns or otherwise oppose discrimination. If you require a reasonable accommodation to complete the application process, please contact Human Resources at: **********************************.

Key Responsibilities Design and build reports and dashboards using Power BI, including setting up security roles and permissions. Write and modify SQL queries using Microsoft SQL Server Management Studio and/or Snowflake. Analyze data from multiple sources to deliver meaningful insights to executive stakeholders. Technical Requirements Strong experience with Power BI report development and data modeling (visuals, graphics, dashboards). Ability to manage Power BI roles, permissions, and security settings. Solid understanding of relational databases and hands-on experience with SQL. Advanced skills in MS Office (Excel, Word, Outlook, PowerPoint). Additional Skills Excellent organizational and time management skills. Strong written and verbal communication skills, with the ability to tailor messaging for different audiences. Detail-oriented and capable of working independently under tight deadlines. Education & Experience Bachelor's degree in Business, Data Analytics, Information Systems, or a related field preferred. 3-5 years of experience in reporting, analytics, and delivering business insights. Employment Type Full-time, Permanent

SpecialtyCare continues to grow and we'd like you to grow with us! We are seeking a Senior Business Applications Analyst to join our Information Services team. This position does offer the opportunity to work fully remote! SpecialtyCare is the industry leader in intraoperative neuromonitoring (IONM) services in the US-monitoring over 100,000 cases annually, providing IONM services to over 450 hospitals nationwide, and supporting over 2,300 surgeons. With SpecialtyCare, you will be able to share your acquired expertise with your colleagues and customers, all while providing safer surgery and better outcomes for your patients. Our surgical neurophysiologists are the most experienced in the industry. ESSENTIAL JOB FUNCTIONS * Provide second and third-tier level support (after Help Desk) by analyzing, diagnosing and resolving issues for the following applications: * PeopleSoft General Financial - General Ledger, Asset Management, Account Payables, Travel & Expenses * PeopleSoft Order to Cash - Order Management, Billing, Account Receivables * PeopleSoft Supply Chain Management - eProcurement, Purchasing, Inventory * Create/Review process documents and user guides. * Provide communication/training to end users. * Ensure application security. * Create and utilize advanced queries as needed. * Act as a liaison between the IT development group and business units. * Evaluate new applications/functions and identify system requirements. * Recommend appropriate systems alternatives and/or enhancements to current systems. * Develop test plans, and coordinate and perform software testing. * Document system requirements, define scope and objectives, and assist in the creation of system specifications. * Basic SQL knowledge * Participate as a project team member or act as a lead on multi-disciplinary projects related to the assigned application as needed. * Manage small to medium projects independently. * NextGen PM Support * Live the SpecialtyCare Values - Integrity, Teamwork, Care & Improvement. * Perform other duties as assigned. Salary Estimate: $115,000 / year (Several factors, such as specific skill set, education level, certifications and years of experience, are considered to determine actual compensation.) BASIC QUALIFICATIONS * Education: * Bachelor's degree in Computer Science or Business Administration, or equivalent relevant work experience * Experience: * At least Five (5) years of related Financial Applications experience. * Proficient in the following application groups: PeopleSoft Financials, Order to Cash, and/or Supply Chain. * Experience with PeopleSoft HCM, NextGen PM, and/or Salesforce a plus. * Equivalent combination of education and experience. Knowledge and Skills: * Ability to develop documentation and provide communication/training to end users. * Ability to work as part of a collaborative team in order to be successful. * Pro-active, have initiative and ability to reach out to ensure tasks and deliverables are met, risks and mitigation strategies uncovered. * Must communicate with confidence, build relationships through inspiring trust and sharing information and be able to challenge assumptions. * Likes to work in a fast paced, highly collaborative environment with the ability to meet deadlines. * Strong attention to detail. SpecialtyCare is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. What You'll Do: The Data Integrity Specialist plays a key role within our Operations team, focusing on maintaining the accuracy and integrity of our data systems. This is an excellent opportunity for someone with foundational office experience who is looking to further develop their skills and grow within a dynamic and supportive organization. As a Data Integrity Specialist, you will have the opportunity to work cross-functionally with Operations, Sales, Finance, Business Intelligence, and IT, contributing to projects that impact the entire organization. Key Responsibilities: Data Management: Administer, maintain, audit, and manage incoming data to ensure compliance with internal procedures and alignment with company standards. Error Identification: Identify discrepancies in contracted work, invoicing errors, and timecards, and take corrective action as needed. Reporting: Create, optimize, and monitor various reports that reflect performance within service lines and divisions. Project Management: Participate in or manage small to medium-sized projects, collaborating with stakeholders across different levels of the organization. Process Improvement: Implement new processes and support functional departments as a subject matter expert, providing insights and recommendations for improvements. User Support: Serve as a frontline resource for technicians and operations teams, providing support and troubleshooting assistance for issues related to ERP systems and other internal applications. What We're Looking For: A college degree in a related field or similar experience required. At least 2 years of office experience, especially in a data-focused role. Advanced skills in Microsoft Excel (you should be comfortable with complex formulas and data visualization). Initiative to investigate deeper into data when unexpected results are uncovered. Good with technology and quick to learn new tools. Experience using a ticketing system to manage and resolve requests on time. Strong problem-solving skills and the ability to spot trends in data. Able to work well both independently and with a team. Capability to work under pressure and meet deadlines. Nice to Have: Experience in the fire protection industry or a similar field. Familiarity with data management and reporting tools. Working Environment: Mostly in-office work, with occasional off-site meetings Remote work must be approved by Supervisor in advance. Must be comfortable sitting for long periods and working at a computer. What We Offer: Competitive salary based on your experience. Opportunity for performance-based bonuses. Full benefits package, including medical, dental, vision insurance, 401(K) with employer match, and company-paid life insurance. Casual dress code-jeans most days, suits when needed. Coffee, tea, and weekly office lunches. What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-LP1

Required Education/Experience/Specialized Skills\: Five years related experience. Excellent critical and analytical thinking and excellent customer service skills. Exhibit excellent written and verbal communication skills. Expert knowledge of relevant application workflows. Excellent organizational and project management skills. Business acumen in multiple functional areas. Required Certification/Registration\: Specific to applications supported. Must currently hold an active Epic Beaker AP or CP certification Preferred Education/Experience/Specialized Skills/Certification\: Certification\: Bachelor's degree. 7 years of related experience Expert on assigned application. Acts independently to lead cross functional, integrated team to create performance improvements across multiple domains. Translates business requirements into operational solutions. Proactively evaluate technical enhancements and consults with business to provide solutions to technical or process issues, guiding to best practices. Provides guidance, trains and develops the skills of less experienced IT staff. This position is based in La Jolla, CA, and is offered as a remote opportunity. Candidates must reside within the San Diego metropolitan area or in one of the approved out-of-area (OOA) states listed below under Work Location Eligibility. This role is supported through Scripps Health's partnership with Superlanet, a professional employer organization (PEO).

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Data Integration Specialist in the United States. As a Data Integration Specialist, you will play a critical role in connecting complex systems to deliver accurate and efficient data solutions. You will collaborate with internal teams and external customers to ensure seamless integration across multiple platforms, helping users focus on key outcomes. This role blends technical expertise with strong communication and problem-solving skills, providing the opportunity to make a direct impact on processes, reporting, and user experience. You will work in a dynamic, remote-friendly environment with a focus on continuous improvement and knowledge sharing. Accountabilities In this role, you will: Design, implement, and maintain secure and efficient data integrations across multiple platforms. Communicate clearly with internal and external stakeholders to ensure understanding and alignment. Troubleshoot issues, provide timely solutions, and proactively address potential challenges. Use tools like Excel, SQL, and Google BigQuery to manipulate, analyze, and validate data. Identify process improvements and contribute to system enhancements and documentation updates. Share knowledge and provide training to promote collaboration and team learning. Requirements Candidates should have: Proven problem-solving skills and the ability to work independently. Strong proficiency in Microsoft Excel (formulas, pivot tables, data cleaning); experience with SQL or BigQuery is a plus. Excellent communication skills to explain technical concepts to non-technical users. High attention to detail for data mapping, transformation, and documentation. Ability to manage multiple projects and meet deadlines consistently. Experience collaborating with cross-functional teams and sharing knowledge. Curiosity and adaptability to learn new technologies and processes. Bonus / Nice-to-Have: Experience in EdTech or familiarity with Student Information Systems (PowerSchool, Skyward, Infinite Campus) and integrations like Clever or ClassLink. Advanced technical skills such as APIs, SFTP, automation, or scripting for data integrations. Physical / Work Requirements: Fully remote role with up to 5% travel for team meetings. May require stationary work (sitting or standing) for extended periods. Benefits This position offers: Medical, dental, and vision plans. Company-paid basic life and AD&D insurance, plus short-term and long-term disability. Supplemental life insurance options and Employee Assistance Program (EAP). Retirement plan with discretionary company matching. Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Premium subscription to Calm for employees and dependents. Paid time off, 13 named holidays, 2 floating holidays, 4 early-release half-days, and quarterly Focus Days. Flexible work arrangements and work-from-home expense reimbursement. Tuition reimbursement program. Comprehensive onboarding (orientation, 30/60/90 day plan). Hourly base compensation range: $50,000 - $55,000 USD. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job's core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1

Remote - Outpatient Clinical Documentation Integrity (CDI) Specialist Heatlh Information Management Full Time Status Day Shift Pay: $56,742.40 - $85,113.60 / year Candidates residing in the following states will be considered for remote employment: Alabama, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Mississippi, Nebraska, North Carolina, Oklahoma, Texas, Utah, and Virginia. Remote work will not be permitted from any other state at this time. The Outpatient Coding and Clinical Documentation Integrity Specialist acts as an internal resource for professional services coding and documentation education. Performs medical records audits to ensure compliance with all applicable federal, state and local regulations, as well as with institutional/organizational standards, practices, policies and procedures. Provides providers elbow to elbow coding and documentation support through ad hoc video calls and/or on-site visits, the creation of specialty or individual provider tip sheets, virtual and/or onsite presentations. Provides guidance and advice for reporting policies mandated by government entities and other payers for completion of coded data including level of service, diagnosis, procedure and diagnostic code assignments. Analyzes data, communicates findings, and facilitates improvement efforts. Independently develops and maintains educational materials and training programs. Works in conjunction with the clinical practice managers, coding leadership, denial leadership teams. Meet with and educate new clinicians as they onboard with Mosaic. Review documentation practices of existing clinicians for accuracy, compliance with applicable billing guidelines, and optimization of reimbursement. Provide widespread education on changing guidelines and other practices impacted by new legislation and/or guidelines. Attend Revenue Cycle meeting to identify educational opportunities. Work with Professional Coding, Denials and QA Analyst to identify and address educational needs for clinicians. Maintains knowledge of current and developing issues and trends in medical coding and documentation. Maintains knowledge and expertise in electronic software tools (Epic, SlicerDicer, 3M, etc.) Conduct audits of clinicians dropping charges and orders. Other duties as assigned, including special projects assigned by organizational leadership. This position is employed by Mosaic Life Care. Conducts reviews of clinical documentation and charges. Performs medical records audits to ensure compliance with all applicable federal, state and local regulations, as well as with institutional/organizational standards, practices, policies and procedures. Researches and develops materials for educational programs related to all aspects of coding and documentation. Other duties as assigned Associate's Degree- Healthcare related field is required. Bachelor's Degree- Healthcare related field is preferred. RHIA (Registered Health Information Administrator), RHIT (Registered Health Information Technician, CCS-P, CPC is required. CPMA - Certified Professional Medical Auditor to be obtained within two years of hire is preferred. CDEO - Certified Documentation Expert Outpatient to be obtained within two years of hire is preferred. CCDS Certification - Certificated Clinical Documentation Specialist to be obtained within two years of hire is preferred. CDIP Certification - Certified Documentation Information Practitioner to be obtained within two years of hire is preferred. 3 Years of Physician/Professional Service coding is required.

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Under the direction of the Supervisor of Product System Configuration, the Analyst II - Product System Configuration is responsible for managing the more complex system configurations within the Business System. The primary functions of this position include but are not limited to, accurate interpretation of state, federal, and contractual guidelines related to benefits, fee schedules, contracts, division of financial responsibility (DOFR), codification of services, and business requirements and translating them into configurable parameters within the Business Systems. The Analyst II - Product System Configuration is independent and acts as a subject matter expert for the business areas by helping to drive decisions related to system configuration. The incumbent will develop and maintain comprehensive documentation of business and technical specification requirements utilizing best practice configuration guidelines developed by the Application Architects within the unit. The Analyst II - Product System Configuration will facilitate communication and formally report findings to various department heads and staff in a manner that is appropriate to the skill level and technical expertise of the audience. This position will be required to train and help educate other team members within the unit as necessary. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Additional Benefits Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. Competitive salary Telecommute schedule State of the art fitness center on-site Medical Insurance with Dental and Vision Life, short-term, and long-term disability options Career advancement opportunities and professional development Wellness programs that promote a healthy work-life balance Flexible Spending Account - Health Care/Childcare CalPERS retirement 457(b) option with a contribution match Paid life insurance for employees Pet care insurance Key Responsibilities Assist with the development of configuration standards and best practice guides for maintaining efficiency, accuracy, automation and successful integration with internal and external systems and programs. Analyze and translate business specifications into detailed technical specifications based on system functionality and develop non-systematic workaround processes when necessary. Perform product system error root cause analysis. Track incoming requests and issue resolution through Microsoft Access, MediTrac, and Workfront tools. Identify and communicate impact of system enhancements or configuration changes on integrated systems and processes. Monitor and work daily System Configuration inventory and ensure compliance with established service level agreements and regulatory timelines. Configure and maintain complex product related system builds with multi-tiered functionality and interrelated system dependencies, including but not limited to Contracts, Benefits, Fee Schedules, and Service Categories. Assist Contracting team with drafting appropriate contract fee schedule language to be in line with system adjudication capabilities and coding standards. Develop and maintain business requirements for the automation of coding updates. Track, test, and approve new system functionality, enhancements, and bug fixes, including the development and execution of test plans and scripts. Perform weekly/bi-weekly audit of check run products to proactively identify potential system configuration issues before products are released. Other duties as assigned, including but not limited to Department Projects and LEAN/A3 Events. Qualifications Education & Requirements Four (4) years of experience with the development and remediation of moderately complex system configurations, including capitated provider agreement configurations Experience in major managed care system migration/implementation preferred Bachelor's degree from an accredited institution required In lieu of the required degree, a minimum of four (4) years of additional relevant work experience is required for this position: two (2) years of general healthcare experience plus two (2) years of configuration experience is required This experience is in addition to the minimum years listed in the Experience Requirements above Key Qualifications Knowledge of Medicare and Medi-Cal fee schedules and benefit structure, and regulatory billing guidelines required Knowledge of CMS, DHCS, DMHC, NCQA rules and regulations preferred Extensive knowledge of CPT, HCPCS, Revenue, ICD10 coding rules and guidelines preferred Extensive knowledge of general managed care operations required; delegated plan model preferred Basic knowledge of relational database structure Advanced knowledge of Product System algorithms and processes preferred Familiar with basic medical product processing preferred Skilled in the use of Microsoft Excel and Access preferred Exceptional problem solving and critical thinking skills Strong presentation and written communication skills Ability to work independently and solve complex problems with little to no assistance Ability to effectively manage multiple competing priorities Position is eligible for telecommuting/remote work location upon completing the necessary steps and receiving HR approval All IEHP positions approved for telecommute or hybrid work locations may periodically be required to report to IEHP's main campus for mandatory in-person meetings or for other business needs as determined by IEHP leadership Start your journey towards a thriving future with IEHP and apply TODAY! Work Model Location This position is on a hybrid work schedule. (Monday & Friday - Remote, Tuesday - Thursday onsite in Rancho Cucamonga, CA) Pay Range USD $80,059.20 - USD $106,059.20 /Yr.

TrueCare is a Mississippi non-profit, provider-sponsored health plan formed by a coalition of Mississippi hospitals and health systems throughout the state and supported by CareSource's national leadership in quality and operational excellence. TrueCare offers locally based provider services through provider engagement representatives and customer care. Our sole mission is to improve the health of Mississippians by leveraging local physician experience to inform decision-making, aligning incentives, using data more effectively, and reducing friction between the delivery and financing of health care. By doing so, TrueCare will change the way health care is delivered in Mississippi. Job Summary: The Configuration Systems Analyst II Leads and defines system requirements associated with Member Benefits, Provider Reimbursement and payment systems requirements definition, documentation, design, testing, training and implementation support using appropriate templates or analysis tools. Essential Functions: Identify, manage and document the status of open issues. Develop and utilize reports to analyze and stratify data in order to address gaps and provide answers to issues identified within the department or by other departments, utilizing TriZetto or Optum for research and correction. Utilize available tools provided by relevant State or Federal websites to obtain pertinent Fed/State Regulatory Transmittals and Fee Schedules. Plan/implement new software releases including testing and training. Participate in meetings with business owners and users to achieve a Plan benefit design and Provider Reimbursement. Serve as liaison between IT and business areas to research requirements for IT projects, meet with decision makers to translate IT specifications and define business requirements and system goals. Lead review of benefits or provider reimbursement as well as identify and design appropriate changes. Lead in the development and execution of test plans and scenarios for all benefit or reimbursement designs and for the core business system and related processes. Provides detail analysis of efficiencies related to system enhancement/automation. Review, analyze, and document the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems. Conduct preliminary studies to define needs and determine feasibility of system design. Audit configuration to ensure accuracy and tight internal controls to minimize fraud and abuse and overpayment related issues. Ensure system processes and documents exist as basis for system logic. Assists in resolution for potential business risk, including communication and escalation as necessary. Vendor management between TriZetto and CareSource. Applies use of tools to define requirements such as data modeling, use case analysis, workflow analysis and functional analysis. Perform any other job related instructions as requested Education and Experience: High School Diploma or GED is required Bachelor's Degree or equivalent years of relevant work experience is preferred Minimum of three (3) years health plan experience, to include two (2) years of configuration or clinical editing software experience is required Exposure to Facets is preferred Competencies, Knowledge and Skills: Advanced computer skills with Microsoft Word, Excel, Access, Visio and abilities in Facets Proven understanding of database relationships required Understanding of DRG and APC reimbursement methods Understanding of CPT, HCPCs and ICD-CM Codes Knowledge of HIPAA Transaction Codes Critical listening and thinking skills Decision making/problem solving skills Enhanced communication skills both written and verbal Can work independently and within a team environment Attention to detail Understanding of the healthcare field Knowledge of Medicaid/Medicare Claims processing skills Proper grammar usage Time management skills Proper phone etiquette Customer service oriented Facets knowledge/training Proper claim coding knowledge Ability to be telecommuter Broad understanding of business considerations and functionality preferred Licensure and Certification: Certified Medical Coder (CPC) is preferred Working Conditions: General office environment; may be required to sit or stand for extended periods of time Compensation Range: $63,720.00 - $101,880.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-GB1

The Specialist II, Integration is a technical role focused on designing, developing, deploying and maintaining complex integration workflows with expertise in message routing, filtering, and transformation in support of complex integration projects. This role focuses on general data exchange and interoperability concepts, particularly in regulated and industry-specific environments such as healthcare, financial services, or enterprise systems. Interface Deployment: Configure and deploy HL7 v2 interfaces standalone and in Mirth Connect. Perform HL7 message parsing, validation, and transformation. Conduct initial troubleshooting and debugging of interface issues. Develop basic Mirth scripts and transformations using JavaScript. Support API-based integrations (FHIR, REST, SOAP) alongside HL7. Assist in performance tuning and optimization of existing integration workflows. Assist in the design and architecture of integration solutions, ensuring they meet client needs and align with best practices. Client-Facing Consultations: Engage with clients to understand their requirements and provide technical support at a high level. Support interface testing efforts, including unit testing and message validation. Provide technical documentation and training for internal and external stakeholders. Oversight and Mentorship: Contribute to knowledge sharing and support peer development through collaboration and best practice discussions. Provide mentorship and technical leadership to ensure team success. Compliance and Standards: Ensure integration aligns with standards such as HL7, FHIR, APIs, and other relevant protocols. Keep solutions compliant with industry-specific regulations (e.g., HIPAA in healthcare). Perform other duties that support the overall objective of the position. Education Required: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 1-2 years experience in healthcare IT, data integration, or interoperability roles. Extensive experience in healthcare integration, HL7, and Mirth Connect. Hands-on experience with Mirth Connect scripting and database integration. Knowledge, Skills & Abilities: Knowledge of: Proficiency in HL7 message handling, transformations, and acknowledgements. Hands on knowledge of FHIR, X12) and web services (REST/SOAP). Understand of interoperability standards and security protocols (OAuth, TLS, etc.). RESTful APIs, and middleware platforms. Strong understanding of industry standards and regulatory requirements (e.g., healthcare interoperability in HL7/FHIR). Skill in: Strong analytical, problem-solving, and collaborative skills. Ability to: Handle complex technical problem-solving and deliver high-level strategic guidance. Work in an environment that requires both collaborative and independent efforts as needed in a fast-paced, highly skilled environment. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.