Consultation agent vs field agent

Differences between consultation agent and field agent duties and responsibilities

Consultation agent example responsibilities.

• Manage an android application using java with eclipse and android SDK tools.
• Perform general repairs and tune-ups on a variety of devices including PCs, tablets, and phones.
• Retrieve data from non-functional internal or external HDD's and other storage devices.
• Assist clients with technical problems relate to devices such as PCs, printers, etc.
• Ring customers up using POS for external hard drives, flash drives or other in-store purchases.
• Train newly transfer service department manager on all POS and repair systems relate to service line environment.
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Field agent example responsibilities.

• Sell life insurance, long term care insurance and retirement annuities to assign members.
• Assist senior base clients with understanding and purchasing Medicare supplements, annuities, health and life insurance products.
• Operate remote telecommunications using applications and secure computer communications to troubleshoot and resolve issues on customer Samsung devices.
• Help maintain Primerica as the number one source for insurance needs by directly switching accounts over to the company.