Consultation agent vs lead agent

Differences between consultation agent and lead agent duties and responsibilities

Consultation agent example responsibilities.

• Manage an android application using java with eclipse and android SDK tools.
• Perform general repairs and tune-ups on a variety of devices including PCs, tablets, and phones.
• Retrieve data from non-functional internal or external HDD's and other storage devices.
• Assist clients with technical problems relate to devices such as PCs, printers, etc.
• Ring customers up using POS for external hard drives, flash drives or other in-store purchases.
• Train newly transfer service department manager on all POS and repair systems relate to service line environment.
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Lead agent example responsibilities.

• Manage for multiple medical clients performing tasks such as medical billing, submitting insurance and verifying insurance including Medicare and Medicaid.
• Line list development and route selection assistance through on-site and GIS review ensuring all landowners and property lines are identify.
• Obtain current landowner and contact information from various courthouses and states in order to assist in FERC mandate maintenance operations.
• Train new employees and troubleshoot Apollo computersystem.Onsite at Hewlett Packard/Agilent
• Manage for multiple medical clients performing tasks such as medical billing, submitting insurance and verifying insurance including Medicare and Medicaid.
• Conduct presentations regarding all policy information offer through AFLAC