Consumer service representative vs consumer sales representative

The differences between consumer service representatives and consumer sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a consumer service representative and a consumer sales representative. Additionally, a consumer sales representative has an average salary of $38,514, which is higher than the $32,944 average annual salary of a consumer service representative.

The top three skills for a consumer service representative include consumer service, customer service and phone calls. The most important skills for a consumer sales representative are broadband, product knowledge, and inbound calls.

Consumer service representative vs consumer sales representative overview

	Consumer Service Representative	Consumer Sales Representative
Yearly salary	$32,944	$38,514
Hourly rate	$15.84	$18.52
Growth rate	-4%	-4%
Number of jobs	181,035	216,394
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 57%
Average age	40	40
Years of experience	12	12

Consumer service representative vs consumer sales representative salary

Consumer service representatives and consumer sales representatives have different pay scales, as shown below.

	Consumer Service Representative	Consumer Sales Representative
Average salary	$32,944	$38,514
Salary range	Between $26,000 And $40,000	Between $21,000 And $67,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between consumer service representative and consumer sales representative education

There are a few differences between a consumer service representative and a consumer sales representative in terms of educational background:

	Consumer Service Representative	Consumer Sales Representative
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 57%
Most common major	Business	Business
Most common college	-	-

Consumer service representative vs consumer sales representative demographics

Here are the differences between consumer service representatives' and consumer sales representatives' demographics:

	Consumer Service Representative	Consumer Sales Representative
Average age	40	40
Gender ratio	Male, 35.5% Female, 64.5%	Male, 39.8% Female, 60.2%
Race ratio	Black or African American, 10.3% Unknown, 5.3% Hispanic or Latino, 18.5% Asian, 7.2% White, 57.9% American Indian and Alaska Native, 0.7%	Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 19.4% Asian, 6.8% White, 56.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between consumer service representative and consumer sales representative duties and responsibilities

Consumer service representative example responsibilities.

Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Hire on as a seasonal CSR for the holiday season.
Work independently as a telecommuter and serve as a CSR supervisor.
Enter online orders for consumers and store representative and troubleshoot all problems relating to them.
Work with Spanish speaking consumers to efficiently troubleshoot and resolve issues with their Nintendo products.
Demonstrate superb organizational and multitasking abilities

Consumer sales representative example responsibilities.

Join online marketplace specializing in local deals to manage customer engagements while providing industry-best service.
Enroll consumer in health insurance supply information on different health plan medicaid, chp, episode etc
Verify medicaid waive eligibility for non-emergency transportation.
Make both inbound and outbound calls in order to sell DIRECTV products including upgrading services.
Verify medicaid waive eligibility for non-emergency transportation.

Consumer service representative vs consumer sales representative skills

Common consumer service representative skills

Consumer Service, 16%
Customer Service, 12%
Phone Calls, 7%
Customer Satisfaction, 6%
Data Entry, 6%
Customer Inquiries, 6%

Common consumer sales representative skills

Broadband, 40%
Product Knowledge, 8%
Inbound Calls, 7%
Outbound Calls, 5%
Data Entry, 4%
Phone Calls, 3%

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Office and Administrative Industry
Consumer Service Representative
Consumer Service Representative vs Consumer Sales Representative

Updated January 8, 2025

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