Customer complaint service supervisor vs customer service administrator

The differences between customer complaint service supervisors and customer service administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer complaint service supervisor and a customer service administrator. Additionally, a customer service administrator has an average salary of $35,824, which is higher than the $32,891 average annual salary of a customer complaint service supervisor.

The top three skills for a customer complaint service supervisor include customer complaints, inbound calls and front desk. The most important skills for a customer service administrator are strong customer service, data entry, and post sales.

Customer complaint service supervisor vs customer service administrator overview

	Customer Complaint Service Supervisor	Customer Service Administrator
Yearly salary	$32,891	$35,824
Hourly rate	$15.81	$17.22
Growth rate	-4%	-4%
Number of jobs	161,433	247,315
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 45%
Average age	40	40
Years of experience	12	12

Customer complaint service supervisor vs customer service administrator salary

Customer complaint service supervisors and customer service administrators have different pay scales, as shown below.

	Customer Complaint Service Supervisor	Customer Service Administrator
Average salary	$32,891	$35,824
Salary range	Between $25,000 And $41,000	Between $28,000 And $45,000
Highest paying City	-	Fremont, CA
Highest paying state	-	Alaska
Best paying company	-	Westinghouse Appliances Australia
Best paying industry	-	Technology

Differences between customer complaint service supervisor and customer service administrator education

There are a few differences between a customer complaint service supervisor and a customer service administrator in terms of educational background:

	Customer Complaint Service Supervisor	Customer Service Administrator
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 45%
Most common major	Business	Business
Most common college	-	-

Customer complaint service supervisor vs customer service administrator demographics

Here are the differences between customer complaint service supervisors' and customer service administrators' demographics:

	Customer Complaint Service Supervisor	Customer Service Administrator
Average age	40	40
Gender ratio	Male, 32.7% Female, 67.3%	Male, 20.3% Female, 79.7%
Race ratio	Black or African American, 10.1% Unknown, 5.1% Hispanic or Latino, 20.5% Asian, 5.1% White, 58.5% American Indian and Alaska Native, 0.7%	Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 21.5% Asian, 6.8% White, 54.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between customer complaint service supervisor and customer service administrator duties and responsibilities

Customer complaint service supervisor example responsibilities.

Manage and calculate daily cash deposits and prepare daily payroll ledgers.
Demonstrate superb organizational and multitasking abilities
Demonstrate superb organizational and multitasking abilities

Customer service administrator example responsibilities.

Lead departmental operating reviews that are in line with expectations of HIPAA providing physician leaders with critical data.
Maintain daily teller duties by processing customer deposits and withdrawals, managing the vault and ATM, as needed.
Manage the sales order process; entering, picking and invoicing EDI and specialty accounts that have their own vendor portals.
Manage cleanliness and organization of work area and equipment.
Manage on-site registration at events including management of volunteers, registration setup, and coordinate all registration logistics.
Coordinate communications product deliveries with internal production managers, shipping department and freight forwarders to ensure contract and U.S. export compliance.

Customer complaint service supervisor vs customer service administrator skills

Common customer complaint service supervisor skills

Customer Complaints, 18%
Inbound Calls, 16%
Front Desk, 11%
Customer Satisfaction, 10%
Customer Orders, 8%
Customer Calls, 8%

Common customer service administrator skills

Strong Customer Service, 22%
Data Entry, 11%
Post Sales, 5%
Customer Inquiries, 5%
Purchase Orders, 3%
PowerPoint, 3%

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Customer Complaint Service Supervisor
Customer Complaint Service Supervisor vs Customer Service Administrator

Updated January 8, 2025

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