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The differences between customer engagement managers and project coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer engagement manager and a project coordinator. Additionally, a customer engagement manager has an average salary of $115,367, which is higher than the $50,375 average annual salary of a project coordinator.
The top three skills for a customer engagement manager include PET, direct reports and project management. The most important skills for a project coordinator are project management, customer service, and powerpoint.
| Customer Engagement Manager | Project Coordinator | |
| Yearly salary | $115,367 | $50,375 |
| Hourly rate | $55.46 | $24.22 |
| Growth rate | 5% | -8% |
| Number of jobs | 49,606 | 38,743 |
| Job satisfaction | 4 | 5 |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 66% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A customer engagement manager is responsible for building positive relationships with clients by serving as their primary point of contact. Their responsibilities revolve around responding to inquiries and concerns, assisting clients in various services, determining opportunities to offer and sell products, and processing payments, all while ensuring their adherence to contracts and agreements. They must also produce progress reports, prepare presentations, handle calls and correspondence, and generate new leads. Furthermore, as a manager, it is essential to lead and encourage the team while implementing the company's policies and regulations.
Project coordinators act as the liaising body between different departments involved in a specific project. They are members of the group assigned to work together for special projects or undertakings that will benefit the organization. Project coordinators join meetings of the special committee, from planning to evaluation. They take notes and jot down action plans. They ensure that the committee members assigned to do specific tasks are doing so. They also guarantee project success by ensuring that the people involved in the project are working well together.
Customer engagement managers and project coordinators have different pay scales, as shown below.
| Customer Engagement Manager | Project Coordinator | |
| Average salary | $115,367 | $50,375 |
| Salary range | Between $77,000 And $172,000 | Between $33,000 And $75,000 |
| Highest paying City | Washington, DC | New York, NY |
| Highest paying state | Rhode Island | New York |
| Best paying company | Accenture | Meta |
| Best paying industry | Technology | Finance |
There are a few differences between a customer engagement manager and a project coordinator in terms of educational background:
| Customer Engagement Manager | Project Coordinator | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 66% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | California State University - Bakersfield |
Here are the differences between customer engagement managers' and project coordinators' demographics:
| Customer Engagement Manager | Project Coordinator | |
| Average age | 47 | 47 |
| Gender ratio | Male, 47.4% Female, 52.6% | Male, 37.7% Female, 62.3% |
| Race ratio | Black or African American, 9.1% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 6.0% White, 62.3% American Indian and Alaska Native, 0.7% | Black or African American, 9.7% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |