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The differences between customer experience associates and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer experience associate and a sales associate and customer service. Additionally, a sales associate and customer service has an average salary of $28,654, which is higher than the $27,830 average annual salary of a customer experience associate.
The top three skills for a customer experience associate include customer service, customer inquiries and cash handling. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.
| Customer Experience Associate | Sales Associate And Customer Service | |
| Yearly salary | $27,830 | $28,654 |
| Hourly rate | $13.38 | $13.78 |
| Growth rate | -4% | -4% |
| Number of jobs | 199,193 | 298,588 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 59% | High School Diploma, 34% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
A customer experience associate mostly works in the retail and finance industries. Primarily, they ensure that a customer who patronizes and buys with the company's products and services have a good experience. It is part of their responsibility to pleasantly greeting guests, assisting them in finding products, interacting with customers by asking what service they are looking for, and resolve complaints. In addition, they are always good at communication and trained to interact with customers and ensure customer satisfaction.
Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.
Customer experience associates and sales associate and customer services have different pay scales, as shown below.
| Customer Experience Associate | Sales Associate And Customer Service | |
| Average salary | $27,830 | $28,654 |
| Salary range | Between $15,000 And $49,000 | Between $21,000 And $38,000 |
| Highest paying City | Boston, MA | Bellevue, WA |
| Highest paying state | Massachusetts | Connecticut |
| Best paying company | Boehringer Ingelheim | GEICO |
| Best paying industry | Automotive | Manufacturing |
There are a few differences between a customer experience associate and a sales associate and customer service in terms of educational background:
| Customer Experience Associate | Sales Associate And Customer Service | |
| Most common degree | Bachelor's Degree, 59% | High School Diploma, 34% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between customer experience associates' and sales associate and customer services' demographics:
| Customer Experience Associate | Sales Associate And Customer Service | |
| Average age | 40 | 40 |
| Gender ratio | Male, 31.6% Female, 68.4% | Male, 39.8% Female, 60.2% |
| Race ratio | Black or African American, 11.7% Unknown, 5.8% Hispanic or Latino, 19.4% Asian, 7.5% White, 54.9% American Indian and Alaska Native, 0.7% | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |