Customer operations specialist work from home jobs

Business Operations Specialist Experience with compensation tools (Everstage Compensation) Denver, CO Experience with compensation tools (Everstage Compensation - very good to have) This project is envisioned as a short-term managed services engagement (3-6 months), with scalability between 2 FTEs at minimum and 4 FTEs at maximum. Resources may work remotely, with flexibility for on-site support as needed. We are looking for a Business Operations Specialist to codify and document best practices across sales and operations teams. This role focuses on capturing institutional knowledge around governance processes such as forecasting, CRM task tracking, quota timelines, and usage of supporting tools. The ideal candidate will combine organizational and project management skills with a strong understanding of sales processes. Responsibilities: Collaborate with sales and operational leadership to gather process documentation from subject-matter experts. Consolidate and structure best practices into accessible reference materials for team onboarding and continuity. Document workflows for Salesforce task logging, account transitions, and quota management timelines. Review and ensure process alignment with 3rd party software tools used across the sales lifecycle. Maintain organized, searchable repositories (Google Sheets/MS Excel) of governance and procedural content. Qualifications: 2-4 years of advanced Google Sheets or Microsoft Excel usage for documentation and data organization. 2-4 years project management experience, preferably in a sales operation's context. 2-4 years of direct collaboration with sales teams on process improvement or enablement. 2-4 years of Salesforce usage, including reporting, task management, and process tracking. Strong communication skills and ability to translate tribal knowledge into structured operational guidelines.

Are you in search of an exciting opportunity to learn and grow in a dynamic new career? If so, ServiceLink, the best in the mortgage industry, invites you to apply for the opening of Vendor Operations Associate, a position which carries the responsibility of efficiently processing Valuation orders. If you are quality-driven and possess excellent communication skills, you may be the ideal candidate for Vendor Operations Associate. Your ability to maintain positive and professional business relationships with vendors and staff will be highly valued by ServiceLink, a company committed to providing on-going training and supporting every employee's motivation to reach career goals. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Maintain daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification, and appropriate resolution of vendor profile issues. · Manage vendor timelines, appointments and engagement agreements · Relay reminders to vendors re: Quality, turnaround times, website usage, etc. · Provide suggestions as to assist the team with resolving every day operational challenges. WHO YOU ARE You possess … · The ability to maintain a positive and professional business relationship with vendors and internal staff. · Computer literate with the ability to learn software applications · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards · The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for our clients Responsibilities · Follow vendor management guidelines for maintaining daily orders which can consist of outbound calls placed to vendors, receipt of inbound calls from vendors, fee management, proper order notation, identification and appropriate resolution of vendor profile issues and handling of transactional issues. · Maintain compliance with Independence Guidelines. · Maintain a positive and professional business relationship with vendors and internal staff. · Manage vendor timelines, appointments, and engagement agreements. · Relay reminders to vendors re: Quality, turnaround times, website usage, etc. · Follow through with established team goals. · Ensure appropriate escalation paths are followed and timely resolution is accomplished. · Communication workflow expectations with consumers and vendors. · Provide suggestions as to assist the team with resolving every day operational challenges. · Attend and participate in regular department meetings and provide feedback when necessary. · Responsible to meet department productivity and quality goals. · Communicate with all stakeholders on a regular basis. · Perform all other duties as assigned. Qualifications · The ability to maintain a positive and professional business relationship with vendors and internal staff. · Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent. · Familiarity with basic Microsoft Office (Outlook, Excel, and Word). · High School diploma or equivalent. · Knowledge of office processes, procedures, and technology. · Computer literate with the ability to learn software applications. Duties require professional verbal and written communication skills and the ability to type 30 wpm. This is normally acquired through one to three years of office experience. · Role requires willingness to work a flexible schedule. We can recommend jobs specifically for you! Click here to get started.

can be hired remotely anywhere within the continental U.S. The Client Operations Specialist is a sales support role assisting field Client Managers with the development and closing of new business. Specialists complete the supporting functions related to outside sales such as generating price quotes, processing orders, assisting with client inquiries, problem solving and issue resolution. This individual may also interact directly with clients to provide pricing quotations and accept POs in the absence of the account manager. This crucial role interacts with manufacturing partners, internal business partners and outside clients in a fast- paced support atmosphere. The Client Operations Specialist supports the Account Manager gross margin objectives by allowing the Client Manager more time to be in the field with face to face meetings and by recommending the best pricing strategy within their client base. How you'll make an impact: Support assigned Client Managers by producing accurate and timely sales quotations for new product and services business using SalesForce.com (CRM system). Provide outstanding and enthusiastic client service and communication both by phone and email. Respond quickly and accurately to requests from inside resources as well as outside clients. Prepare and submit accurate orders to purchasing. Help ensure deals are registered through partnership with the Deal Registration Desk. Provide system reporting or analytics to the Client Manager, operations, and management upon request. Multi-task ongoing activities from multiple people in a fast environment while producing accurate and timely new business quotations for products and services. Develop and retain product and industry knowledge to be used to identify expertise. Commitment to developing knowledge and experience. Provide historical pricing analysis to Client Manager upon request. Act as liaison between Client Manager and operations/services organization. Perform other duties as assigned. What we're looking for: Associates Degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience preferred. 2 or more years of experience in Business-to-Business Sales/Client Services role required. Intermediate level experience with Microsoft Office; Specifically Microsoft Outlook, Word and Excel. Internet navigation required. 2 years of experience in technical or information technologies industry preferred. Prior experience in Client Relationship Management software (CRM) required. Salesforce.com experience preferred. Ability to work in a sales partnership setting, where workflow is determined by incoming requests required. Ability to build relationships and trust with internal and external partners/clients. Ability to prioritize tasks to align with particular deadlines Superior organizational skills, independent judgment and functional arithmetic skills. What you can expect from Optiv A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups. Work/life balance Professional training resources Creative problem-solving and the ability to tackle unique, complex projects Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities. The ability and technology necessary to productively work remotely/from home (where applicable) EEO Statement Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.

As a member of the Global Transportation team, you'll work on an international team that contributes to GE Aerospace's transportation & logistics excellence. You will develop a deep understanding of the business' logistical needs and the impact of our operations and resolve some of our biggest transportation challenges. You'll execute our transportation processes to ensure our supply chain's logistics operate smoothly and use a data driven, analytical approach to resolve issues and improve our performance. This role will work a non-standard work schedule, your typical work week will be Friday through Monday to ensure our logistics operations and our ability to delivery material to clear our engines to build continues to flow through the weekend. This role is open to remote consideration in EST and CST. **Job Description** + Execute the Clear to Build Process and Standard Work to transport, track and ensure parts are delivered to meet our future weekly engine output goals. + Surface emerging international and domestic delivery issues and act as the transportation escalation point during the weekend to pull in the right stakeholder to resolve delivery issues. + Lead cross-functional projects to ensure optimal internal process for supply chain fulfilment. Develop relationships to gain knowledge of business plans requiring logistics strategy, tactical and transactional refinement to meet demands. + Embrace and utilize supplier metrics to develop and implement process improvements aimed at reducing the shipment processing cycle time, enhancing quality, productivity, and service capability. In addition, global transportation finances, price inflation and deflation, premium transportation utilization, and on-time delivery performance. + Enable operations team by preparing both operational and financial performance data, through embracement of global transportation digital tools. + Contribute to GE Aerospace's transportation quality program to include identifying transportation supplier process & performance gaps and managing long term process improvements with suppliers. Develop and maintain relationships with supplier operations personnel to assist with defect resolution, corrective & preventative action implementation + Plan and implement changes in operating practices that contribute to the overall reduction in operating expenses while providing satisfactory services the customers + In collaboration with GTO Operations, identify cost savings projects and effectively manage to completion and realized savings. + Champion regulatory, policy and procedure compliance as well and EHS standards **Required Qualifications** + Bachelor of Science (or a high school diploma / GED with at least 4 years of logistics experience) + 3 years of logistics experience **Desired Characteristics** + Experience of both international and US domestic logistics operational experience. + Understanding of global customs requirements + Root cause analysis, corrective & preventative action process expertise + Advanced MS Excel + Possess a strong customer centric service approach, while balancing policy, procedures, and transportation objectives & goals + Demonstrated ability to maintain schedules and meet deliverables in a fast paced highly dynamic environment + Demonstrated knowledge and expertise managing in a metrics-based environment to include data compilation and analysis, and effectively managing performance gaps + Possess excellent organizational skills to effectively manage multiple priorities concurrently + Operational background an advantage + Humble: respectful, receptive, agile, eager to learn + Transparent: shares critical information, speaks with candor, contributes constructively + Focused: quick learner, strategically prioritizes work, committed + Leadership ability: strong communicator, decision-maker, collaborative + Problem solver: analytical-minded, challenges existing processes, critical thinker The salary range for this position is $89,500 - 120,000. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive plan. This posting is expected to close on August 12, 2025. GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Oak View Group (OVG) is redefining live entertainment through innovation, excellence, and strategic partnerships. As part of this journey, the New Venue Activation Procurement Operations Specialist will support the end-to-end procurement process for launching and activating new venues across the enterprise. This role ensures seamless integration of procurement systems, supplier enablement, operational readiness, and process compliance to meet tight timelines and deliver high-quality outcomes for venue openings. This position requires strong project coordination skills, a hands-on approach to procurement operations, and deep familiarity with Source-to-Pay platforms such as Coupa. This role pays an annual salary of $81,000-$106,000 and is bonus eligible Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until December 26, 2025. Responsibilities Venue Launch Procurement Support Coordinate procurement activities required to activate new venues, including purchase requisitions, supplier onboarding, and order fulfillment. Partner with venue project teams, facilities, F&B, IT, and finance to ensure all operational procurement needs are met prior to go-live. Track and manage pre-opening procurement milestones, ensuring alignment with project timelines and budgets. Supplier & System Enablement Lead supplier onboarding and enablement for Coupa, including compliance documentation, banking setup, and catalog management. Support the setup of approval workflows, user roles, and purchasing hierarchies for new venue teams. Facilitate training and documentation for local staff on procurement processes and tools. Operational Readiness Ensure delivery, receipt, and invoicing processes are in place and tested prior to venue launch. Coordinate with logistics teams and suppliers to guarantee timely delivery of critical items. Help set up venue-specific procurement dashboards and operational reporting. Process & Compliance Support Ensure procurement activities follow company policies and internal controls. Maintain accurate records of contracts, POs, and supplier agreements related to venue activation. Identify and address any procurement roadblocks that could delay launch readiness. Cross-Functional Collaboration Act as a procurement liaison to internal project managers, construction leads, and operations executives. Serve as a bridge between central procurement and local venue teams to ensure alignment and support. Additional ad-hoc responsibilities will be needed as the program grows and matures, list above is not exhaustive. Qualifications Bachelor's degree in Business, Supply Chain, Hospitality Management, or related field. 3-5 years of experience in procurement operations, project coordination, or venue pre-opening support. Hands-on experience with Coupa or similar Source-to-Pay tools required. Strong organizational skills with ability to manage multiple priorities under tight timelines. Excellent communication and stakeholder management skills. Experience in live entertainment, hospitality, or multi-site operations preferred. Willingness to travel for venue launches as needed (up to 50%). Preferred Attributes: Passion for live entertainment, culinary innovation, and venue experience. Project & Time Management Procurement Systems Fluency (Coupa, NetSuite, etc.) Attention to Detail & Execution Cross-Functional Collaboration Problem-Solving Under Pressure Customer Service Orientation Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

About Us: Public is the long-term investing platform. Investors use AI and a vast variety of asset classes, from stocks and bonds to crypto and options, to build portfolios for the long haul. Launched in 2019, Public has been trusted with billions in assets of affluent investors. Headquartered in New York City, it's raised over $400M from investors like Accel and Tiger Global. What you'll do: The Public Customer Experience team is actively seeking a highly motivated and licensed Member Support Specialist to join our dynamic team and deliver exceptional service to our valued members. You will be interacting with members across a variety of support channels, such as email and chat. As a licensed finance professional, you will serve as a subject matter expert, providing accurate and comprehensive information about Public's features, products, and services. Your expertise will ensure that our members are well-informed and can confidently navigate their Public accounts. In addition to addressing member inquiries, you will collaborate closely with cross-functional teams, including Legal, Operations, and Compliance, to efficiently resolve member issues and concerns. You will also work hand-in-hand with Product and Engineering teams to share valuable member feedback and insights, actively advocating for feature requests and experience enhancements that will further improve our members' overall satisfaction. What we're looking for: 4+ years of experience in financial services and fully licensed, with 7 and 63 (or) series 7 and 66. High degree of comfort or ability to learn and leverage technology to serve members. Professionally develop yourself and others to meet the evolving product needs and service needs of members. Commitment to providing the best possible service and ensuring positive experiences for prospective and current members. Highly Independent and creative problem solver. Leverage your deep financial industry expertise and Public's best-in-class technology to drive innovative solutions in a fast-paced environment. Fixed Income, Bonds, and/or IRA experience preferred. Bonus Points: Past financial advisory experience Active Public member (sign up today!) Public is an equal employment opportunity employer to all employees and applicants for employment and prohibits discrimination and harassment of any type. We celebrate people of all race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or expression.

The Company Medely is a high-growth series-C technology start-up reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. With the support of top-tier investors, Medely has quickly become a go-to platform for healthcare professionals to instantly access high-paying jobs with the freedom and flexibility to work when and where they want. As a fully remote team of sharp, collaborative, and entrepreneurial individuals, we are dedicated to redefining the way healthcare workers and facilities work together to provide for patients. We are looking for passionate and skilled professionals to join our team and help us take on tough challenges in this fast-expanding healthcare industry segment. Join us in our mission to transform the healthcare staffing industry and improve patient lives! The Role We're growing our Revenue Operations team and looking for a Revenue Operations Specialist who will help maintain timely, accurate information across our GTM systems and analysis so the team can move quickly and confidently. This collaborative role works closely with Revenue Operations leadership to connect strategy, systems, and insights. The ideal candidate has strong analytical skills, is detail oriented and intellectually curious, and can balance project execution, data analysis, and data integrity work while contributing to the evolution of Medely's AI and automation initiatives. The Impact You'll Make:Project Support Partner with Revenue Operations leadership on projects that improve sales and account management performance. Help scope and execute reporting initiatives related to forecasting, automation, and AI adoption. Contribute to emerging AI projects by testing prompts, documenting workflows, and identifying process improvements. Support cross-functional projects that align data, systems, and workflows across the commercial organization. Analytics & Reporting Assist in building and refining reports that track key metrics such as GSV, reactivation, and revenue trends. Refresh and validate weekly performance reporting to ensure data accuracy and timeliness. Ensure leadership reporting is accurate, actionable, and easy to interpret. Translate data into concise, digestible summaries and visualizations for internal audiences using tools such as google sheets, excel and salesforce dashboards. Respond to ad hoc data requests and help structure recurring reporting to ensure consistency and clarity. Data Integrity & Alignment Help maintain data consistency between Salesforce, healthcare databases such as Definitive Healthcare (DHC), and Medely's customer database to ensure reporting accuracy. Monitor key data fields for completeness and reliability, escalating or resolving discrepancies as needed. Partner with other teams to improve data structure and cleanliness across systems. Contribute to ongoing data quality efforts that support automation, forecasting, and analytics accuracy. AI & Automation Collaboration Work alongside RevOps and Sales leadership to test and refine AI use cases within revenue workflows. Help document automation processes and performance metrics for continuous improvement. Participate in identifying where structured data can enhance AI adoption and workflow automation. Cross-Functional Partnership Collaborate across Sales, Account Management, and other teams to align on reporting and data needs. Act as a connector - helping translate business questions into structured data requests and insights. Support RevOps-led initiatives that improve system usability, data accuracy, and reporting reliability. Who You Are: 3-5 years of experience in Revenue Operations or a similar analytical or operational role. Strong analytical skills with a keen eye for data accuracy and detail. Proficiency in Salesforce reporting and Excel/Google Sheets (pivots, formulas, lookups). Familiarity with BI tools such as Tableau, Looker, or Power BI is a bonus. Excellent communication skills, able to translate data and findings into clear business insights. Curiosity about the business, AI, automation, and process improvement. Collaborative mindset with a strong sense of ownership and follow-through. Why This Role Matters The Revenue Operations Specialist helps Medely stay aligned and informed by keeping data accurate, supporting strategic initiatives, and improving the quality of information across our GTM systems. This work also strengthens the foundation needed for continued use of AI and other automation efforts. Why Medely: Benefits & Perks Competitive Compensation: Based on experience and performance Long-term Incentives: 401k Healthcare Benefits: Full suite of benefits including medical, dental, and vision insurance Flexibility: We believe that work/life balance is important, so we offer flexible and unlimited PTO Paid parental leave Purpose: Join a growing mission-oriented startup that is modernizing the healthcare industry nationally! Ownership: Drive meaningful business impact on a team you'll help build and define! Remote: Work in a digital environment with all the tools to achieve your work as though you were in the office! We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities. Work location is flexible if approved by Medely. Medely does not accept unsolicited resumes from agencies. We consider any resume (CV) or biography received from an agency or outside recruiter without prior approval from a member of the Medely Human Resources or Recruiting team to be unsolicited and gratuitous, and such submissions will not be recognized by Medely for purposes of “ownership” of the candidate. We are an E-Verify company.

The Data Operations Specialist will help shape the future of employer services, with a focus on HR compliance and outsourcing. We are looking for an experienced and motivated Data Operations Specialist with technical expertise, business insight, and a proactive approach to problem-solving. You will help develop and implement data-driven solutions that enable strategic decision-making and drive business growth. You will help maintain the health of our data infrastructure, supporting cross-functional teams, and driving operational excellence across our data platforms. You have a background in data operations, and data quality management, with a passion for optimizing data workflows and supporting analytics initiatives. This role is critical in ensuring the integrity, availability, and performance of our data systems and workflows. What you'll be doing: * Execute tasks assigned via the Data Services ticketing system, ensuring SLA adherence and process compliance * Set up and manage file automation using GoAnywhere to ensure files move seamlessly from SFTP to all relevant products and platforms. * Collaborate with data engineers, analysts, and business stakeholders to support data needs. * Develop and maintain documentation for data operations processes and workflows. * Assist in onboarding new data sources and integrating them into existing systems * Troubleshoot and prioritize data issues flagged by client-facing teams by analyzing end-to-end data flows across different products * Perform root cause analysis and resolve data-related issues promptly. * Provide occasional weekend support for software upgrades, database patching, and regression testing * You will report to the Manager of Data Services Qualifications * Bachelor's Degree in computer science, Information Systems, Data Analytics, or a related field * 2+ years of experience in data operations, data engineering, or similar roles * Experience developing data solutions * Hands-on experience with Microsoft SQL Server * Experience with GoAnywhere Managed File Transfer (MFT) platform * Proficiency in scripting languages such as Python or PowerShell * Experience collaborating across cross-functional teams Additional Information Benefits/Perks: * Great compensation package and bonus plan * Core benefits including full medical, dental, vision, and matching 401K * Fully remote environment * Flexible time off including volunteer time off, vacation, sick and 12-paid holidays At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others. Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Remote

The Operations Specialist II provides analytical support and leadership for project impacting Claims and key internal Claims projects. Essential Functions: Represent claims on cross-functional project work teams Submit, monitor and prioritize IT tickets for the Claims department Review special projects and identify issue trends and potential resolutions Assist with Onbase reporting and processes Develop and draft P&P's and job aides for Claims Assist in training claims staff on claims processing policy and procedures Assist in educating/training Business Partners on claims functions Research and resolve provider claim issues and escalations by analyzing system configuration, payment policy, and claims data. Perform analysis of all claims data in order to provide decision support to Claims management team Identify and quantify data issues within Claims and assist in the development of plans to resolve data issues If assigned to Research and Resolution team, responsibilities include: Represent Claims Department at requested provider calls and visits Provide feedback and/or face-to-face interaction with providers for claims research and resolution Responsible for research and resolution of claims issues for all assigned provider inquiries and submissions Responsible for managing provider issues adhering to Workflow processes and tools (Facets and Onbase) Provide input for claims business requirements, testing processes and implementation tasks and plans Perform any other job related instructions, as requested Education and Experience: Bachelor's degree or equivalent years of relevant work experience required Minimum of two (2) years of healthcare claims environment is required Competencies, Knowledge and Skills: Advanced level experience in Microsoft Word, Excel and PowerPoint Data analysis and trending skills Demonstrated understanding of claims operations specifically related to managed care Advanced knowledge of coding and billing processes, including CPT, ICD-9, ICD-10 and HCPCS coding Ability to work independently and within a team environment Attention to detail Familiarity of the healthcare field Critical listening and thinking skills Negotiation skills/experience Strong interpersonal skills Proper grammar usage Technical writing skills Time management skills Strong communication skills, both written and verbal Customer service orientation Decision making/problem solving skills Licensure and Certification: None Working Conditions: General office environment; may be required to sit or stand for extended periods of time Compensation Range: $61,500.00 - $98,400.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Hourly Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-RW1

Join Us as Our Growth Operations Specialist Remote We're looking for a results-driven Growth Operations Specialist to serve as the operational backbone of our go-to-market team, optimizing sales processes, forecasting accuracy, and CRM workflows to support scalable, predictable growth. About You: Experience: Senior Key Responsibilities Partner with GTM leadership (Sales, Marketing, and Partnerships) to design and optimize revenue operations processes - from lead flow to forecasting and pipeline management. Own HubSpot CRM governance and automation, including data integrity, workflows, and integrations (LinkedIn Sales Navigator, Slack, etc.). Build and maintain scalable dashboards and reports in HubSpot and BI tools Support quarterly forecasting, quota setting, and pipeline analysis, ensuring alignment with company revenue goals. Collaborate with sales enablement to document and standardize playbooks, deal stages, and KPIs. Analyze GTM performance trends and recommend improvements to optimize funnel conversion, sales velocity, and team productivity. Bridge Marketing and Sales to ensure consistent attribution and campaign performance reporting. Partner with Finance on revenue planning, reconciliation, and operational reporting. Define and maintain GTM performance metrics including pipeline coverage, conversion rates, velocity, and forecast health. Ensure adoption of GTM processes through documentation, enablement, and recurring training. Lead cross-functional GTM operational initiatives and special projects to improve scale, efficiency, and predictability. Requirements 6+ years of experience in sales, growth, or revenue operations, preferably in a B2B services or consulting environment. Demonstrated experience supporting sales leadership with pipeline forecasting, reporting cadence, and GTM planning. Deep knowledge of HubSpot CRM, integrations, and workflow automation; exposure to HubSpot Operations Hub preferred. Proficiency in data visualization and dashboarding Comfortable working cross-functionally across sales, marketing, and finance teams to align data and process standards. Strong communication, analytical, and problem-solving skills with an eye for scalable systems. Experience managing end-to-end GTM systems, including sales engagement tools, enrichment, attribution, analytics platforms, and automations. Strong understanding of revenue modeling, pricing, and forecasting rigor. Experience supporting professional services or consulting sales motions (preferred). Ability to work autonomously in a highly remote, asynchronous organization with global teams. Team Collaboration: Overlap with at least 6 hours US EDT hours daily is expected. Reliable high-speed internet is a must! Team Culture: At Modus, a fast-growing, remote-first company, you'll experience various exciting projects! Here's a taste of what you might do: Giving back: Be an active participant through opportunities such as blog posts, open source contributions, and event speaking. Travel & connections: Meet fantastic people during our remote meet-ups! It's all about collaboration and fun! Global environment and diversity at its best. Teaching and learning: Work in active teams on internal and external projects, staying up-to-date with the latest technologies. Being a self starter: Autonomy and proactivity are the key to succeed at Modus. Client interaction: Represent Modus and our values while connecting directly with our clients, some of the world's biggest brands. Growth: Enjoy comprehensive learning benefits, with access to over 12,000 courses. Your growth is our priority! About us: Founded in 2011, Modus is a global, fully remote team of world-class technologists who thrive in a collaborative, innovative environment. We were fully remote before it was cool! We support organizations on their digital transformation journey through strategic consulting and full lifecycle product development, partnering with industry leaders including Atlassian, GitHub and AWS. Recognized as one of the Inc. 5000 Fastest Growing Private Companies for nine years and a top remote work company by FlexJobs, we have helped some of the world's largest brands deliver powerful digital experiences. We combine boutique expertise with enterprise-scale capabilities. As a GitHub partner with a world-class team, we help organizations innovate and solve complex challenges for Fortune 500 companies and beyond, we want to hear from you. Perks of working with us: Remote work with flexible working hours. Modus Global Office Program: for when you want to get out of your home, we offer on-demand access to private offices, meeting rooms, co-working spaces and business lounges in locations in over 120 countries. Employee Referral Program. Client Referral Program. Travel according to client or team needs. The chance to work side-by-side with thought leaders in emerging tech. Access to more than 12,000 courses with a licensed Coursera account. Possibility to obtain paid certification/courses if they align with company goals and are relevant to the employee's role. Additional benefits might apply contingent on your location. By joining our team, you'll be part of a winning squad that plays to each other's strengths and celebrates every success together. Apply now and show us you've got what it takes to take your consulting skills to the next level with Modus Create!

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Construction Operations Specialist is responsible for ensuring that customer service is provided to all internal and external parties and quality loans are generated. This position is responsible for the origination and processing of construction loans and serves as the first point of contact for the construction loan officer and construction processing team for loan level questions and escalations. The Construction Operations Specialist manages a pipeline of active loans. Job Responsibilities: Act as a liaison between sales and operations for construction loans by answering questions and handling loan level escalations. Follow standard operating procedures, job aids, and resources when providing loan support. Monitor an active pipeline of loans, ensuring customer service is provided. Ensure disclosures are issued timely and accurately to borrowers on construction loans by utilizing company compliance reminders and tools. Communicate progress with department managers and senior leadership team; summarize project information and establish business needs and concepts. Create and monitor various reports to ensure pipeline management as needed. Qualifications and Skills: Bachelor's degree or equivalent combination of education/experience, preferred. 5+ years' experience in mortgages. Knowledge of all agency guidelines. Knowledge of compliance and disclosure requirements. Encompass LOS experience, a plus. Excellent organization, prioritization, and time management skills. Excellent conflict management and negotiation skills. Proficient in Microsoft Office suite (Word, Excel and Outlook). This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Hourly Rate: $23.00 - $25.00 The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! Job Description: Join Job Duck as a Legal Operations Specialist and become an integral part of a dynamic legal team committed to excellence. In this role, you will manage critical scheduling, coordinate with courts and clients, and ensure legal documents are accurate and timely. You'll support attorneys with research, filings, and case preparation, helping streamline operations and improve efficiency. This position is ideal for someone proactive, detail-oriented, and confident in handling time-sensitive tasks while fostering strong professional relationships. If you thrive in a fast-paced environment and enjoy taking ownership of responsibilities, this is the perfect opportunity to grow and make a meaningful impact. • Salary Range: $1,150 USD to $1,220 USD. Responsibilities include, but are not limited to: Handle communications with court staff, attorneys, and clients Follow up with clients on missing documents and required filings Review and organize discovery documents for completeness and accuracy Support attorneys with research and drafting simple legal documents Coordinate billing and communicate with clients regarding payments and retainer status Collaborate with the legal team to improve operational efficiency Manage attorney calendars and coordinate court dates with judges' offices Assist with legal filings such as motions, notices, and appeals Check legal documents for errors before submission Ensure compliance with deadlines and maintain organized workflows Requirements: • Office Hours: 9:00 AM - 6:00 PM EST • Time Zone: EST • Type: Legal Assistant - Bilingual • Location: Remote • Software/Tools: • Outlook (Calendar Management) • CRM (Client Management) • VPN (Secure Access) • Email and VoIP systems for communication Required Skills • Minimum of 1-2 years of experience as a legal assistant, or in a legal support role and/or related Bachelor's degree in legal studies. • Excellent English fluency, including legal and technical terminology • Strong communication skills (written and verbal) • Ability to multitask and prioritize effectively • Attention to detail and accuracy in legal documentation • Proactive and assertive personality with a sense of urgency • Problem-solving and organizational skills • Team player with a collaborative mindset • Ability to work under pressure and meet deadlines • Leadership potential and initiative for growth • Strong Legal background Work Shift: 9:00 AM - 6:00 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals As a Driver Operations Specialist, you'll be on the ground floor at this exciting company ensuring that driver partners have a smooth experience. The Driver Operations Team serves as a direct bridge between the Via's brand and the people who actually deliver our services. We strive to create effortless experiences for everyone who reaches out to our team, and we serve as an advocate for our partners' drivers in an effort to drive changes to the overall Via's experience. You will make customers feel like they are receiving a world class education on our product suite; they will feel supported throughout their correspondence with us. We bring the voice of the Via's brand to our drivers, and the voice of our drivers to the broader Via's team. **Please note: this is a remote position** What You'll Do: Serve as the front line, speaking with driver partners to help improve their first experience with Via or manage their accounts Thrive in a fast-paced environment tackling an array of customer issues Become an expert on our services and spread the love of Via everywhere Deliver above-and-beyond customer service to our driver partners, finding new and interesting ways to make our customers smile Notice even the smallest trends and pain points, then brainstorm ways in which we can create solutions to improve each customer's experience Coordinate with management to channel customer feedback to all areas of the business such as technology, marketing, design and product teams Learn our tools & product inside and out- while supporting other teams Who You Are: Clear communicator with excellent reading comprehension and writing skills Excellent computer and technical skills, including experience with Microsoft Office, the Google Suite, Slack, previous CRM tools like Salesforce a plus Great listener and conversationalist A well-rounded team player who takes ownership of (and pride in) your work Someone with a strong work ethic and an entrepreneurial spirit Dynamic; willing to wear multiple hats and work on projects of all types You take initiative to solve problems and get the job done Empathetic and the able to put yourself in the customer's shoes Able to work 10:00AM-6:30PM EST, open to weekends Compensation and Benefits: Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Hourly Range: $18-$22/hour We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride? Pursuant to CPRA for California residents, you can read more about our policy here . Via is an equal opportunity employer.

We're looking for a Customer Support Representative (CSR) to join our Global Customer Support team. In this role, you'll be the first point of contact for our customers, providing technical problem-solving and people skills to resolve issues quickly and enable clients to confidently use and advocate for Procore's platform. The primary goal of this role is to ensure customer success and satisfaction by delivering best-in-class support experiences. As a Customer Support Representative, you'll partner with other support teams and internal stakeholders to provide effective solutions and an excellent customer experience via email, chat, and phone. Use your technical knowledge, collaboration skills, and positive attitude to resolve customer challenges and promote the value of our platform. Join our Support organization, where we'll actively support your professional development, opening up numerous opportunities for long-term career growth. This position reports into the Manager, Customer Support and is a fully remote role based within 50 miles of Austin or Denver. We're looking for someone to join us immediately. What You'll Do: * Deliver best-in-class customer experiences by actively managing cases through phone, chat, and email, enabling customers to achieve their goals with Procore's software. This is our top priority for you. * Troubleshoot and resolve technical issues promptly by diagnosing root causes and finding accurate answers through established resources and knowledge bases. We'll rely on you to be a proactive problem-solver. * Acquire and maintain a thorough understanding of Procore's business model, system, and technologies to effectively educate customers and optimize their use of our software products and integrations. You'll become a product expert. * Meet and exceed key performance indicators (KPIs), such as schedule adherence, quality of service, customer satisfaction, and first-contact resolution rates. Your performance is essential to the team's success. * Partner with Procore Subject Matter Experts (SMEs) and various departments to resolve complex customer issues, leveraging strong collaboration skills to manage cases efficiently through to resolution. * Maintain diligent attention to detail and ensure the integrity of accurate documentation, consistent record-keeping, and customer data security in all interactions. * Convey Procore's culture and values of Openness, Optimism, and Ownership in every interaction, adhering to ethical standards and building warm working relationships with coworkers and customers. What We're Looking For: * High School Diploma or GED is required, along with 1+ years of experience in a contact center or technical support environment, or 2+ years of related customer support experience. * Fluency in English is required for this role; this is subject to verification via assessment. * Proven ability to communicate optimistically, clearly, and professionally with clients to efficiently handle a wide range of inquiries. * Strong critical thinking skills with the ability to proactively assess situations, provide advice, and efficiently escalate client cases when appropriate. * Eagerness and ability to learn quickly, remaining agile and adaptable to our evolving product and technical processes and procedures. * Reliable self-starter with a strong work ethic, demonstrated excellent attendance, and time management skills in a remote work setting. * Strong multitasking capabilities with the ability to effectively self-manage your workload while consistently providing an extraordinary client experience. Additional Information Base Pay Range: 19.20 - 26.40 USD Hourly For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

The Rapid Resolution Specialist is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will be responsible for determining problem severity, performing basic remediation, and assigning service requests to appropriate resources. ESSENTIAL FUNCTIONS: Respond to client calls, client emails, system alerts and other correspondence in an appropriate and timely manner. Participate as a primary resource within the inbound calling contact center for Managed IT clients. Determine problem severity, establish priorities, and assign service request to the appropriate resource. Accurately and promptly log client problem information and create a service request. Provide prompt communications to clients (internal and external) on detailed status information and estimated resolution times for issues. Remediate support requests for move/add/change type work. Troubleshooting and remediate support requests for basic and intermediate break/fix type work. Verify systems and applications functionality to identify proper resources to assign for resolution. Verify and maintain client contact and database information. Participate in best practices and follow operations procedures to create efficiencies. Accurately maintain and comply with documentation and administrative procedures in a timely basis to include time entry process. Attend required company and departmental meetings. Act in accordance with Marco policies and procedures as set forth in the employee handbook. EDUCATION AND EXPERIENCE: High School diploma and two years of relevant experience or an Associate's degree; or equivalent combination of education and experience. Previous IT experience preferred. REQUIRED SKILLS: Proficiency with business collaboration tools including MS Office applications, Outlook and company specific programs. Solid customer service abilities including telephone skills. Excellent verbal and written communication with internal and external clients. Excellent organizational and time/task management skills with the ability to prioritize tasks and work within a defined timeline and to operate with changing priorities. Ability to gather and analyze information. Performs work with accuracy and thoroughness. Excellent follow through to see tasks through completion. Function collaboratively as part of a fast-paced, client orientated team. Pay Range: $19.94 - $29.92 hourly + bonus The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at ************************* Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI

Aldridge Pite, LLP is a multi-state law firm that focuses heavily on the utilization of technology to create work flow synergies with its clients and business partners. Aldridge Pite is a full-service provider of legal services to depository and non-depository financial institutions including banks, credit unions, mortgage servicing concerns, institutional investors, private firms, and other commercial clients. Aldridge Pite is dedicated to providing best-in-class representation across all of its Practice Areas through its unwavering subscription to three fundamental tenets: Partnership, Integrity, and Innovation. Purpose The Operations Specialist II intake position will be responsible for processing, setting up, ordering title, and sending FDCPA letters on foreclosure referrals. These tasks must be performed with extremely high accuracy and within the client specified SLAs. Specific Duties & Responsibilities On-board client referrals Prepare all foreclosure FDCPA Letters Data entry and data interpretation Retrieve, upload, and review mortgage documents Understanding judicial and non-judicial foreclosure setup requirements Review payment history of loan from servicer Order Title Searches and monitor for receipt Review and prepare Demand/Breach letters Communicate with clients via email and clients systems Assist with other duties and special projects as needed. Job Requirements Bachelor's degree required - any field Default/Foreclosure/Title knowledge preferred Ability to type at least 60 WPM BKFS, Tempo and, Equator experience highly preferred Proficiency with Excel and other Microsoft Office products Ability to manage and prioritize large caseload General Competencies Must be proficient in software tools, including but not limited to Word, Excel, Outlook, and the Internet. Must possess strong written and verbal communications skills. Must provide excellent customer service to internal and external customers Identifies and solves issues in a timely manner. Must be a team player and willing to help others in their department whenever necessary. Must be extremely organized and be able to multi-task. Conscientious with respect to work completion, deadlines, time management and attendance. Takes initiative in face of obstacles and identifies what needs to be done and takes action. Demonstrates commitment to Firm's vision, mission, and core values. Analytical and detail oriented, while working at a fast pace and capable of multi-tasking. Develops professional relationships and builds rapport with others. Overall good work ethic and willingness to adapt to change. In addition to remote work for most positions, we offer a comprehensive benefit program including: Medical, Dental and Vision Plans with Prescription coverage Company Paid Life and Disability Insurance plans 401K Retirement Savings Plan Flexible scheduling (within reason, depending on position) Generous PTO plan for all full-time employees Full equipment station at no cost for remote employees, including dual monitors Employee Assistance Plan, offering free 24/7 counseling and consulting services to support emotional health and wellbeing Wellness programs and employee discounts Learning and development training opportunities for both personal and professional growth And so much more! Aldridge Pite, LLP is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. #zr

The Customer Service Coordinator will support inside and outside sales representatives Responsibilities/Essential Functions: * Responsible for increasing customer retention through process knowledge and program management implementation. * Required to manage revenue backlog based on assignment. * Use in-house reporting systems to generate data, analyze results, and present data formally to the customer or internal business partners. * Create tutorials and facilitate customer meetings via webinars. * Interacts and collaborates on a daily basis with internal/external cross functional teams to ensure initiatives and customer's needs are met on schedule. * Pro-actively consults with internal/external sales teams to ensure program commitments to the customer are in line with company capabilities. * Advanced knowledge in direct sales order entry system, value added-services, and all operational processes. Knowledge/Skills/Abilities: * Ability to facilitate and lead projects. * Experienced Presentation skills. * Ability to take analytical approach to problem solving. * Strong resolution orientation with outstanding communication and customer service skills. * Strong communication skills / grammar. * Ability to work independently in a fast paced and changing environment. * Strong computer skills required. * Microsoft Office knowledge required including strong Excel, Outlook, Word and Windows. Working Environment: * Remote. Experience: * College degree preferred and/or minimum 3 years office experience. Benefits: Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, short and long term disability, basic life insurance, and paid parental leave. Employees are able to enroll in the company's 401k plan. Employees are eligible for 80 hours of vacation, 16 hours of floating holidays, and paid sick time every year. Employees will also receive 9 paid holidays throughout the calendar year. Compensation: The hourly rate for this position ranges from $20.00 to $22.00, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.

Job DescriptionBenefits: Great Working Environment Growth and Career Advancement Opportunities Flexible Scheduling 401(k) 401(k) matching Company parties Dental insurance Employee discounts Health insurance Paid time off Vision insurance Job Summary We are seeking a Customer Service Coordinator to join our team at Home Appliance. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally, you are driven to provide the highest level of customer service and satisfaction and are able to effectively manage a variety of situations on a day-to-day basis. This position requires travel to our local branches for team meetings, training, and other responsibilities. Please only apply if you can commit to regular travel to one of our locations in Northeast Ohio. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customers call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively Why us: We were voted BEST OF THE BEST for 17 years straight by Medina Gazette readers for the Best Place to purchase appliances We want only the best and will invest in your growth We are the only Northeast Ohio company that offers the entire customer experience, including sales, service, installation, delivery and parts Growing organization provides multiple opportunities for advancement We reward positive results and outstanding customer service practices We are happy. We love what we do. We work hard and play hard. We are constantly evolving to ensure the big and small details of what we do aren't missed. Every process should be about getting customers and keeping them for life This is a remote position.

Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission. Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI, we've recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world, who help improve AI models by providing expert human feedback. This data has led to AI advancements for the world's leading AI labs and large language model builders. We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility. What you will be doing We are looking for someone who speaks fluent English to contribute their expertise toward training and refining cutting-edge AI systems. Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for. Use the tool of rubrics to address user needs in a structured way. Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models. Contribute across projects depending on your specific skillset and experience. What we're looking for Education: Bachelor's degree or higher (or currently enrolled). Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Haves: Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Compensation and benefits Earn up to $15 USD/hr, paid out weekly Rates vary based on quality, accuracy, and time spent. Paid via PayPal & AirTM Free access to Model Playground Interact, experiment and engage with leading large language models free of cost Flexible schedule and time commitment No contracts, no 9-to-5. You control your schedule. (Most experts spend 5-10 hours/week, up to 40 hours working from home Join a global community of Coding experts Join a global network of experts contributing to advanced AI tools Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project. Equal Opportunity Employer: Outlier is committed to fostering a diverse and inclusive work environment. We welcome applicants from all backgrounds and celebrate diversity in our workforce.