Customer satisfaction manager vs billing manager

The differences between customer satisfaction managers and billing managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer satisfaction manager and a billing manager. Additionally, a customer satisfaction manager has an average salary of $95,697, which is higher than the $77,507 average annual salary of a billing manager.

The top three skills for a customer satisfaction manager include customer satisfaction, call center management and center management. The most important skills for a billing manager are patients, customer service, and billing procedures.

Customer satisfaction manager vs billing manager overview

	Customer Satisfaction Manager	Billing Manager
Yearly salary	$95,697	$77,507
Hourly rate	$46.01	$37.26
Growth rate	8%	17%
Number of jobs	33,496	38,709
Job satisfaction	-	3
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 46%
Average age	47	47
Years of experience	6	6

Customer satisfaction manager vs billing manager salary

Customer satisfaction managers and billing managers have different pay scales, as shown below.

	Customer Satisfaction Manager	Billing Manager
Average salary	$95,697	$77,507
Salary range	Between $64,000 And $141,000	Between $52,000 And $114,000
Highest paying City	-	San Jose, CA
Highest paying state	-	New Jersey
Best paying company	-	Google
Best paying industry	-	Utilities

Differences between customer satisfaction manager and billing manager education

There are a few differences between a customer satisfaction manager and a billing manager in terms of educational background:

	Customer Satisfaction Manager	Billing Manager
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 46%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Customer satisfaction manager vs billing manager demographics

Here are the differences between customer satisfaction managers' and billing managers' demographics:

	Customer Satisfaction Manager	Billing Manager
Average age	47	47
Gender ratio	Male, 49.6% Female, 50.4%	Male, 17.7% Female, 82.3%
Race ratio	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.2% White, 60.3% American Indian and Alaska Native, 0.6%	Black or African American, 10.6% Unknown, 4.8% Hispanic or Latino, 18.0% Asian, 5.8% White, 60.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between customer satisfaction manager and billing manager duties and responsibilities

Customer satisfaction manager example responsibilities.

Manage aircraft delivery, in-service maintenance, logistics and supply chain management of twenty-six AAC customer fleets totaling fifty-six aircraft.
Manage aircraft delivery, in-service maintenance, logistics and supply chain management of twenty-six AAC customer fleets totaling fifty-six aircraft.
Drive customer product awareness and package upselling.

Billing manager example responsibilities.

Manage, extract, and process EHRs by request.
Manage the clinical staff payroll, the coding, authorization, and the billing of PDN, HHA and DME claims.
Manage point-of-service collection functions to improve customer service and increase revenue for clinic and surgery centers.
Manage preparation and maintain analysis by divisions to include CPT fees, Medicare reimbursement and contract reimbursements.
Credential providers with Medicare, Medicaid and commercial carriers.
Approve and post all A/R adjustments via PeopleSoft.

Customer satisfaction manager vs billing manager skills

Common customer satisfaction manager skills

Customer Satisfaction, 12%
Call Center Management, 10%
Center Management, 10%
Customer Feedback, 8%
Customer Care, 6%
Customer Complaints, 5%

Common billing manager skills

Patients, 14%
Customer Service, 9%
Billing Procedures, 6%
Revenue Cycle, 4%
Financial Reports, 4%
Medicaid, 4%

Customer Satisfaction Manager vs. similar jobs

Customer Satisfaction Manager related careers

Customer Satisfaction Manager related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Customer Satisfaction Manager
Customer Satisfaction Manager vs Billing Manager

Updated January 8, 2025

Browse office and administrative jobs