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Customer service representative teacher vs associate customer service representative

The differences between customer service representative teachers and associate customer service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer service representative teacher and an associate customer service representative. Additionally, an associate customer service representative has an average salary of $35,215, which is higher than the $27,184 average annual salary of a customer service representative teacher.

The top three skills for a customer service representative teacher include quality customer service, and . The most important skills for an associate customer service representative are patients, outbound calls, and customer inquiries.

Customer service representative teacher vs associate customer service representative overview

Customer Service Representative TeacherAssociate Customer Service Representative
Yearly salary$27,184$35,215
Hourly rate$13.07$16.93
Growth rate-4%-4%
Number of jobs201,368199,751
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 35%
Average age4040
Years of experience1212

Customer service representative teacher vs associate customer service representative salary

Customer service representative teachers and associate customer service representatives have different pay scales, as shown below.

Customer Service Representative TeacherAssociate Customer Service Representative
Average salary$27,184$35,215
Salary rangeBetween $23,000 And $31,000Between $26,000 And $46,000
Highest paying City-Washington, DC
Highest paying state-Massachusetts
Best paying company-Deutsche Bank
Best paying industry-Finance

Differences between customer service representative teacher and associate customer service representative education

There are a few differences between a customer service representative teacher and an associate customer service representative in terms of educational background:

Customer Service Representative TeacherAssociate Customer Service Representative
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 35%
Most common majorBusinessBusiness
Most common college--

Customer service representative teacher vs associate customer service representative demographics

Here are the differences between customer service representative teachers' and associate customer service representatives' demographics:

Customer Service Representative TeacherAssociate Customer Service Representative
Average age4040
Gender ratioMale, 16.8% Female, 83.2%Male, 35.1% Female, 64.9%
Race ratioBlack or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 23.3% Asian, 5.1% White, 53.7% American Indian and Alaska Native, 0.7%Black or African American, 12.2% Unknown, 5.5% Hispanic or Latino, 21.0% Asian, 6.4% White, 54.2% American Indian and Alaska Native, 0.8%
LGBT Percentage7%7%

Differences between customer service representative teacher and associate customer service representative duties and responsibilities

Customer service representative teacher example responsibilities.

  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Demonstrate superb organizational and multitasking abilities
  • Record customer correspondence via FedEx internal database.

Associate customer service representative example responsibilities.

  • Lead and train a group of 3+ CSRs at a time, are responsible for making change and maintaining the till.
  • Assist as a cashier handling money, checks, and credit card transactions on company's POS system.
  • Operate POS cash register, maintain thorough knowledge of store merchandise and responsible for cross selling JC Penney credit card.
  • Audit CSRs final work for errors in the data entry portion so that billing information to providers & veterans are accurate.
  • Mail updated information to patients and providers regarding benefit changes.
  • Perform computer record searches; verify merchandise warranty and relay information to internal leadership.
  • Show more

Customer service representative teacher vs associate customer service representative skills

Common customer service representative teacher skills
  • Quality Customer Service, 100%
Common associate customer service representative skills
  • Patients, 16%
  • Outbound Calls, 14%
  • Customer Inquiries, 7%
  • Customer Complaints, 7%
  • Inbound Calls, 6%
  • Customer Service, 5%

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