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Customer service representative teacher vs service center representative

The differences between customer service representative teachers and service center representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer service representative teacher and a service center representative. Additionally, a service center representative has an average salary of $33,420, which is higher than the $27,184 average annual salary of a customer service representative teacher.

The top three skills for a customer service representative teacher include quality customer service, and . The most important skills for a service center representative are patients, HR, and customer calls.

Customer service representative teacher vs service center representative overview

Customer Service Representative TeacherService Center Representative
Yearly salary$27,184$33,420
Hourly rate$13.07$16.07
Growth rate-4%-4%
Number of jobs201,368196,101
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 56%
Average age4040
Years of experience1212

Customer service representative teacher vs service center representative salary

Customer service representative teachers and service center representatives have different pay scales, as shown below.

Customer Service Representative TeacherService Center Representative
Average salary$27,184$33,420
Salary rangeBetween $23,000 And $31,000Between $26,000 And $41,000
Highest paying City-Alameda, CA
Highest paying state-California
Best paying company-Cisco
Best paying industry-Insurance

Differences between customer service representative teacher and service center representative education

There are a few differences between a customer service representative teacher and a service center representative in terms of educational background:

Customer Service Representative TeacherService Center Representative
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common college--

Customer service representative teacher vs service center representative demographics

Here are the differences between customer service representative teachers' and service center representatives' demographics:

Customer Service Representative TeacherService Center Representative
Average age4040
Gender ratioMale, 16.8% Female, 83.2%Male, 30.6% Female, 69.4%
Race ratioBlack or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 23.3% Asian, 5.1% White, 53.7% American Indian and Alaska Native, 0.7%Black or African American, 10.8% Unknown, 5.2% Hispanic or Latino, 20.1% Asian, 6.5% White, 56.7% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between customer service representative teacher and service center representative duties and responsibilities

Customer service representative teacher example responsibilities.

  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Demonstrate superb organizational and multitasking abilities
  • Record customer correspondence via FedEx internal database.

Service center representative example responsibilities.

  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Ensure that all telephone calls and pages are promptly handle in the best interest of Dartmouth-Hitchcock internal and external patients.
  • Maintain resident and guest confidentiality with strong understanding of HIPAA and privacy laws.
  • Assist participants with the benefit enrollment process by explaining types of insurance policies and IRS regulate spending accounts.
  • Instruct active and terminate participants with withdrawal options, process hardships and loans while also explaining IRS 1099R information.
  • Assist participants with inquiries relating to administration of healthcare reimbursement plans (FSA, HRA/HSA, and VEBA).
  • Show more

Customer service representative teacher vs service center representative skills

Common customer service representative teacher skills
  • Quality Customer Service, 100%
Common service center representative skills
  • Patients, 14%
  • HR, 6%
  • Customer Calls, 5%
  • Phone Calls, 4%
  • Data Entry, 4%
  • Multitasking, 4%

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