Customer services coordinator vs customer support coordinator

Differences between customer services coordinator and customer support coordinator duties and responsibilities

Customer services coordinator example responsibilities.

• Manage POS terminal and schedule salon appointments while collecting and managing information efficiently and accurately.
• Manage cleanliness and organization of work area and equipment.
• Coordinate production logistics in support of customer service for an industry leader of state-of-the-art production facility in printing and marketing communications.
• Select to test and troubleshoot new CRM system.
• Assist with internal CRM system issues, and stick orders.
• Assist customer in learning windows, internet and various utilities.
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Customer support coordinator example responsibilities.

• Manage the sales order process; entering, picking and invoicing EDI and specialty accounts that have their own vendor portals.
• Draft e-mail and correspondence create and revise PowerPoint presentations, order office supplies; maintain general files.
• Prepare PowerPoint presentations along with designing and editing promotional materials.
• Maintain institutional standards per HIPAA guidelines of patient confidentiality as well as institutional goals to maintain great customer service.
• Provide front-line support to customers with any issue, whether technical or billing/account-relate, for their business VoIP plans.
• Provide outstanding professional phone and email communication services to high priority PayPal customers.