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Depot technician vs desk support technician

The differences between depot technicians and desk support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a depot technician and a desk support technician. Additionally, a desk support technician has an average salary of $40,715, which is higher than the $39,774 average annual salary of a depot technician.

The top three skills for a depot technician include printers, computer system and troubleshoot. The most important skills for a desk support technician are customer service, technical support, and troubleshoot.

Depot technician vs desk support technician overview

Depot TechnicianDesk Support Technician
Yearly salary$39,774$40,715
Hourly rate$19.12$19.57
Growth rate10%10%
Number of jobs57,543130,485
Job satisfaction--
Most common degreeAssociate Degree, 39%Bachelor's Degree, 48%
Average age4242
Years of experience22

Depot technician vs desk support technician salary

Depot technicians and desk support technicians have different pay scales, as shown below.

Depot TechnicianDesk Support Technician
Average salary$39,774$40,715
Salary rangeBetween $28,000 And $55,000Between $26,000 And $62,000
Highest paying City-South San Francisco, CA
Highest paying state-California
Best paying company-BNY Mellon
Best paying industry-Technology

Differences between depot technician and desk support technician education

There are a few differences between a depot technician and a desk support technician in terms of educational background:

Depot TechnicianDesk Support Technician
Most common degreeAssociate Degree, 39%Bachelor's Degree, 48%
Most common majorElectrical EngineeringBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Depot technician vs desk support technician demographics

Here are the differences between depot technicians' and desk support technicians' demographics:

Depot TechnicianDesk Support Technician
Average age4242
Gender ratioMale, 90.0% Female, 10.0%Male, 82.6% Female, 17.4%
Race ratioBlack or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.7% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between depot technician and desk support technician duties and responsibilities

Depot technician example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Upgrade and repair NCR client systems with various distributions of Linux and proprietary UNIX system.
  • Provide some assistance to help desk using previous experience of programming and installation of POS systems.
  • Champion the selection and ultimate use of Java and object-orient design and programming on a web-base financial inventory management system.
  • Provision of token ring and Ethernet connectivity for networking equipment and installation of that equipment.

Desk support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Use multiple monitor setup display and remote desktop applications via VPN to access associate computers.
  • Utilize desktop deployment tools in order to deploy and maintain inventory for PCs, monitors, and printers.
  • Assist with network connectivity with PCs, laptops, and mobile phones including TCP/IP settings and internet connections.
  • Provide administrative support and troubleshooting for VPN users.
  • Maintain company networks security systems and infrastructure hardware including firewalls and switches and install software security and firmware patches or upgrades.
  • Show more

Depot technician vs desk support technician skills

Common depot technician skills
  • Printers, 16%
  • Computer System, 14%
  • Troubleshoot, 10%
  • Remedy, 9%
  • Laptop Computers, 7%
  • Depot Repair, 6%
Common desk support technician skills
  • Customer Service, 11%
  • Technical Support, 8%
  • Troubleshoot, 7%
  • Phone Calls, 5%
  • Desk Side Support, 5%
  • Remote Troubleshooting, 4%

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