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Depot technician vs services desk technician

The differences between depot technicians and services desk technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a depot technician and a services desk technician. Additionally, a services desk technician has an average salary of $42,123, which is higher than the $39,774 average annual salary of a depot technician.

The top three skills for a depot technician include printers, computer system and troubleshoot. The most important skills for a services desk technician are service desk, customer service, and troubleshoot.

Depot technician vs services desk technician overview

Depot TechnicianServices Desk Technician
Yearly salary$39,774$42,123
Hourly rate$19.12$20.25
Growth rate10%10%
Number of jobs57,543145,853
Job satisfaction--
Most common degreeAssociate Degree, 39%Bachelor's Degree, 46%
Average age4242
Years of experience22

Depot technician vs services desk technician salary

Depot technicians and services desk technicians have different pay scales, as shown below.

Depot TechnicianServices Desk Technician
Average salary$39,774$42,123
Salary rangeBetween $28,000 And $55,000Between $31,000 And $55,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Forum Energy Technologies
Best paying industry-Government

Differences between depot technician and services desk technician education

There are a few differences between a depot technician and a services desk technician in terms of educational background:

Depot TechnicianServices Desk Technician
Most common degreeAssociate Degree, 39%Bachelor's Degree, 46%
Most common majorElectrical EngineeringInformation Technology
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Depot technician vs services desk technician demographics

Here are the differences between depot technicians' and services desk technicians' demographics:

Depot TechnicianServices Desk Technician
Average age4242
Gender ratioMale, 90.0% Female, 10.0%Male, 79.0% Female, 21.0%
Race ratioBlack or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.9% White, 55.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between depot technician and services desk technician duties and responsibilities

Depot technician example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Upgrade and repair NCR client systems with various distributions of Linux and proprietary UNIX system.
  • Provide some assistance to help desk using previous experience of programming and installation of POS systems.
  • Champion the selection and ultimate use of Java and object-orient design and programming on a web-base financial inventory management system.
  • Provision of token ring and Ethernet connectivity for networking equipment and installation of that equipment.

Services desk technician example responsibilities.

  • Recognize for ability to achieve SLA's while driving down incident resolution time and improving customer satisfaction
  • Deploy new workstations and printers, installing operating systems, applications, and drivers, and configuring network properties and hardware.
  • Provide general technical support and troubleshoot desktop systems and software.
  • Assist users with proper management of schedule SCCM push updates.
  • Assist coworkers trough troubleshooting windows and mac Scottsdale, AZ operating systems.
  • Provide assistance, troubleshoot, upgrade and install PC hardware, software and peripherals.
  • Show more

Depot technician vs services desk technician skills

Common depot technician skills
  • Printers, 16%
  • Computer System, 14%
  • Troubleshoot, 10%
  • Remedy, 9%
  • Laptop Computers, 7%
  • Depot Repair, 6%
Common services desk technician skills
  • Service Desk, 15%
  • Customer Service, 14%
  • Troubleshoot, 7%
  • Technical Support, 7%
  • ITIL, 3%
  • Phone Calls, 2%

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