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Dept manager vs floor manager

The differences between dept managers and floor managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a dept manager and a floor manager. Additionally, a dept manager has an average salary of $50,222, which is higher than the $43,813 average annual salary of a floor manager.

The top three skills for a dept manager include customer service, sales floor and pallet jack. The most important skills for a floor manager are customer service, cleanliness, and pallets.

Dept manager vs floor manager overview

Dept ManagerFloor Manager
Yearly salary$50,222$43,813
Hourly rate$24.15$21.06
Growth rate6%6%
Number of jobs221,313442,213
Job satisfaction--
Most common degreeBachelor's Degree, 32%Bachelor's Degree, 49%
Average age4343
Years of experience66

What does a dept manager do?

A department manager is responsible for monitoring the operations of the assigned department, ensuring the maximum productivity and optimal performance of the staff. Department managers also coordinate with business partners, clients, and customers, as well as identifying business opportunities to drive more revenues and increase profitability. They handle department budgets and maintain the proper allocation of resources to support project management and deliverables. A department manager must have excellent communication and leadership skills, managing the staff's needs, and providing excellent support.

What does a floor manager do?

A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.

Dept manager vs floor manager salary

Dept managers and floor managers have different pay scales, as shown below.

Dept ManagerFloor Manager
Average salary$50,222$43,813
Salary rangeBetween $28,000 And $87,000Between $32,000 And $58,000
Highest paying CityBay Shore, NYSan Francisco, CA
Highest paying stateRhode IslandCalifornia
Best paying companyUPMCOil States International
Best paying industryRetailTelecommunication

Differences between dept manager and floor manager education

There are a few differences between a dept manager and a floor manager in terms of educational background:

Dept ManagerFloor Manager
Most common degreeBachelor's Degree, 32%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiSUNY College of Technology at Delhi

Dept manager vs floor manager demographics

Here are the differences between dept managers' and floor managers' demographics:

Dept ManagerFloor Manager
Average age4343
Gender ratioMale, 52.5% Female, 47.5%Male, 56.1% Female, 43.9%
Race ratioBlack or African American, 9.2% Unknown, 4.7% Hispanic or Latino, 17.2% Asian, 6.7% White, 61.5% American Indian and Alaska Native, 0.7%Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7%
LGBT Percentage9%9%

Differences between dept manager and floor manager duties and responsibilities

Dept manager example responsibilities.

  • Manage application process and hiring of employees for seasonal photography business.
  • Implement inventory management system to effectively manage on-hands, assist with correct replenishment and maintain an acceptable level of over-stock.
  • Experience with photography including DSLR formats and small to large format film processes.
  • Process merchandise information through store computer system, POS register system and complete all require paperwork.
  • Perform fast and efficient computerize cash register/credit card POS operations, cash accountability, and drive control.
  • Assist in several other departments throughout store, such as electronics, jewelry, automotive, apparel and sporting goods.
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Floor manager example responsibilities.

  • Manage all marketing initiatives and programs including maintenance of POS and coupon/tie-in programs.
  • Present PowerPoint presentations and lead skill stations.
  • Organize and run all managerial duties thru out the the store.
  • Ensure production run smoothly, solve problems under pressure, sanitize the plant daily to international health-code standards.
  • Work on POS registers.-Open/Close Store.- Lead employees in task procedures and guide them in helping customers.- Make deposits to bank.
  • Structure and facilitate all training classes along with creating necessary Powerpoint presentations for class.
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Dept manager vs floor manager skills

Common dept manager skills
  • Customer Service, 33%
  • Sales Floor, 9%
  • Pallet Jack, 9%
  • Inventory Control, 6%
  • Product Knowledge, 6%
  • Payroll, 4%
Common floor manager skills
  • Customer Service, 14%
  • Cleanliness, 12%
  • Pallets, 11%
  • HR, 8%
  • Flyers, 5%
  • Safety Standards, 5%