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Dept manager vs office manager/receptionist

The differences between dept managers and office managers/receptionist can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a dept manager and an office manager/receptionist. Additionally, a dept manager has an average salary of $50,222, which is higher than the $39,696 average annual salary of an office manager/receptionist.

The top three skills for a dept manager include customer service, sales floor and pallet jack. The most important skills for an office manager/receptionist are patients, customer service, and payroll.

Dept manager vs office manager/receptionist overview

Dept ManagerOffice Manager/Receptionist
Yearly salary$50,222$39,696
Hourly rate$24.15$19.08
Growth rate6%-8%
Number of jobs221,31358,318
Job satisfaction--
Most common degreeBachelor's Degree, 32%Bachelor's Degree, 33%
Average age4347
Years of experience66

What does a dept manager do?

A department manager is responsible for monitoring the operations of the assigned department, ensuring the maximum productivity and optimal performance of the staff. Department managers also coordinate with business partners, clients, and customers, as well as identifying business opportunities to drive more revenues and increase profitability. They handle department budgets and maintain the proper allocation of resources to support project management and deliverables. A department manager must have excellent communication and leadership skills, managing the staff's needs, and providing excellent support.

What does an office manager/receptionist do?

An office manager/receptionist specializes in performing administrative duties in an office or department. One of their primary responsibilities is to greet visitors or clients, answer inquiries, respond to calls and correspondence, arrange appointments, manage schedules, and receive documents or messages. They may also assess staff performance, disseminate information, delegate tasks, and provide support for team members. Furthermore, should there be any issues, it is essential to address and resolve them, all while adhering to the company's policies and standards.

Dept manager vs office manager/receptionist salary

Dept managers and office managers/receptionist have different pay scales, as shown below.

Dept ManagerOffice Manager/Receptionist
Average salary$50,222$39,696
Salary rangeBetween $28,000 And $87,000Between $27,000 And $57,000
Highest paying CityBay Shore, NY-
Highest paying stateRhode Island-
Best paying companyUPMC-
Best paying industryRetail-

Differences between dept manager and office manager/receptionist education

There are a few differences between a dept manager and an office manager/receptionist in terms of educational background:

Dept ManagerOffice Manager/Receptionist
Most common degreeBachelor's Degree, 32%Bachelor's Degree, 33%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiCalifornia State University - Bakersfield

Dept manager vs office manager/receptionist demographics

Here are the differences between dept managers' and office managers/receptionist' demographics:

Dept ManagerOffice Manager/Receptionist
Average age4347
Gender ratioMale, 52.5% Female, 47.5%Male, 7.0% Female, 93.0%
Race ratioBlack or African American, 9.2% Unknown, 4.7% Hispanic or Latino, 17.2% Asian, 6.7% White, 61.5% American Indian and Alaska Native, 0.7%Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.2% White, 60.6% American Indian and Alaska Native, 0.6%
LGBT Percentage9%8%

Differences between dept manager and office manager/receptionist duties and responsibilities

Dept manager example responsibilities.

  • Manage application process and hiring of employees for seasonal photography business.
  • Implement inventory management system to effectively manage on-hands, assist with correct replenishment and maintain an acceptable level of over-stock.
  • Experience with photography including DSLR formats and small to large format film processes.
  • Process merchandise information through store computer system, POS register system and complete all require paperwork.
  • Perform fast and efficient computerize cash register/credit card POS operations, cash accountability, and drive control.
  • Assist in several other departments throughout store, such as electronics, jewelry, automotive, apparel and sporting goods.
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Office manager/receptionist example responsibilities.

  • Demonstrate self-motivation through QuickBooks training.
  • Establish and maintain QuickBooks accounting systems.
  • Greet patients; handle overall daily business operations of a busy chiropractic office.
  • Engage in active communication with patients by developing and maintaining a professional and friendly relationship.
  • Generate bi-weekly payroll, along with reconciling monthly summaries, calculating payroll tax liabilities and preparing quarterly tax reports.
  • Process and distribute incoming and outgoing mail and packages via USPS and messenger services.
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Dept manager vs office manager/receptionist skills

Common dept manager skills
  • Customer Service, 33%
  • Sales Floor, 9%
  • Pallet Jack, 9%
  • Inventory Control, 6%
  • Product Knowledge, 6%
  • Payroll, 4%
Common office manager/receptionist skills
  • Patients, 21%
  • Customer Service, 15%
  • Payroll, 10%
  • Appointment Scheduling, 8%
  • Front Desk, 6%
  • Office Equipment, 3%