Dining room supervisor vs shift leader

Differences between dining room supervisor and shift leader duties and responsibilities

Dining room supervisor example responsibilities.

• Manage inventory and payroll accounting.
• Maintain employee work records, prepare bi weekly payroll records, and complete paperwork to comply with licensing laws and tax.
• Maintain effective communication and leadership with production and service staff in quality food production environment.
• Check server (s) and house person BEOs to ensure that all information are accurate.
• Enter event totals and menus into Delphi and request menu needs through marketing department.
• Maximize sales opportunities with one-on-one client consultation through competitive minimums, menu creation, upselling and booking incentives.

Shift leader example responsibilities.

• Prepare overall security plans and manage security operations of organization, including assignments, staffing and payroll.
• Maintain maintenance and cleanliness of the facility which exceeds customer satisfaction and quality standards.
• Team leadership for excellent customer service delivery during schedule shift including supervision of service associates and pharmacy technicians.
• Answer all incoming calls a long with booking appointments.
• Develop strategies to meet and exceed booking and sales goals.
• Review daily arrivals to ensure proper handling of VIP's, return guests, groups, etc.
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