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Director of information services vs information technology technical services manager

The differences between directors of information services and information technology technical services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a director of information services and an information technology technical services manager. Additionally, a director of information services has an average salary of $132,219, which is higher than the $114,021 average annual salary of an information technology technical services manager.

The top three skills for a director of information services include project management, network infrastructure and application development. The most important skills for an information technology technical services manager are project management, ITIL, and service management.

Director of information services vs information technology technical services manager overview

Director Of Information ServicesInformation Technology Technical Services Manager
Yearly salary$132,219$114,021
Hourly rate$63.57$54.82
Growth rate16%16%
Number of jobs128,149209,334
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 64%
Average age4747
Years of experience88

What does a director of information services do?

A Director of Information Services job is to plan, organize, and ensure the execution of the organization's information technology (IT) functions. They perform various tasks, which include overseeing help desk administration and user training, managing the company's budget for internet technology, and liaising with third-party vendors of IT services and technology. It is their responsibility to develop standards for networking and computing. They are also responsible for planning and implementing business continuity and disaster recovery efforts.

What does an information technology technical services manager do?

An information technology/technical services manager is responsible for supervising the operations of the information technology team, assisting the technical staff in providing efficient performance by improving technology systems and network infrastructure to support business functions. This job requires extensive knowledge of the technology industry, as well as an excellent command of programming and system processes to ensure smooth navigation and consistent transitions. An information technology/technical services manager also handles the development of new network systems according to business requirements and client specifications.

Director of information services vs information technology technical services manager salary

Directors of information services and information technology technical services managers have different pay scales, as shown below.

Director Of Information ServicesInformation Technology Technical Services Manager
Average salary$132,219$114,021
Salary rangeBetween $92,000 And $188,000Between $86,000 And $150,000
Highest paying CityDaly City, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyIntelMayo Clinic
Best paying industryManufacturingFinance

Differences between director of information services and information technology technical services manager education

There are a few differences between a director of information services and an information technology technical services manager in terms of educational background:

Director Of Information ServicesInformation Technology Technical Services Manager
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Director of information services vs information technology technical services manager demographics

Here are the differences between directors of information services' and information technology technical services managers' demographics:

Director Of Information ServicesInformation Technology Technical Services Manager
Average age4747
Gender ratioMale, 75.7% Female, 24.3%Male, 81.6% Female, 18.4%
Race ratioBlack or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between director of information services and information technology technical services manager duties and responsibilities

Director of information services example responsibilities.

  • Manage PMO that launch company's first electronic trading branch.
  • Manage and tune storage on the SAN as well as host level file system characteristics.
  • Project manage and participate in the deployment of ATM network to support voice over IP application.
  • Manage the equipment installation and system setup for all PC's, thin-client appliances and peripherals.
  • Lead the implementation of SharePoint to drive collaboration, analysis and decision making centrally and throughout the branch network.
  • Create framework for sound business operations and processes, and lead management teams in the development and implementation of ERP applications.
  • Show more

Information technology technical services manager example responsibilities.

  • Lead SCCM client rollout to all servers.
  • Lead the redesign of systems to meet PCI and encryption compliance goals.
  • Manage the implementation of a global Unix environment in support of product development.
  • Manage design and planning for proprietary software that interfaces with the new ERP.
  • Develop project plans, coordinate completion of projects necessary to achieve and maintain HIPAA compliance.
  • Manage to a develop scorecard of KPIs to baseline and trend performance of all service areas.
  • Show more

Director of information services vs information technology technical services manager skills

Common director of information services skills
  • Project Management, 10%
  • Network Infrastructure, 8%
  • Application Development, 4%
  • Disaster Recovery, 4%
  • Database Administration, 3%
  • Software Development, 3%
Common information technology technical services manager skills
  • Project Management, 8%
  • ITIL, 7%
  • Service Management, 7%
  • Customer Service, 6%
  • ITSM, 4%
  • Process Improvement, 4%

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