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The differences between directors of intelligence and service delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a director of intelligence and a service delivery manager. Additionally, a director of intelligence has an average salary of $146,003, which is higher than the $102,213 average annual salary of a service delivery manager.
The top three skills for a director of intelligence include analytics, business intelligence and project management. The most important skills for a service delivery manager are service delivery, project management, and cloud.
| Director Of Intelligence | Service Delivery Manager | |
| Yearly salary | $146,003 | $102,213 |
| Hourly rate | $70.19 | $49.14 |
| Growth rate | 16% | 16% |
| Number of jobs | 25,507 | 71,475 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 67% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
A director of intelligence is responsible for handling the allocation of budget and resources to support intelligence activities and gather accurate data to identify security threats and issues. Directors of intelligence analyze reports, review information, and conduct data analysis from investigations and information patterns. They also manage and strategize techniques to locate and extend security information and maintain the confidentiality of data. A director of intelligence must have excellent communication and critical-thinking skills to monitor activities and resolve issues that might risk the community.
A service delivery manager is primarily responsible for overseeing department operations, ensuring everything is running smoothly and that all customers receive optimal services. They are also responsible for performing technical tasks such as addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and performing corrective measures. They also have clerical duties such as producing progress reports and presentations, maintaining data and records, managing budgets and expenditures, setting goals, assessing workforce performance, and adhering to deadlines. Furthermore, as a manager, it is essential to lead and encourage the team, all while prioritizing customer satisfaction.
Directors of intelligence and service delivery managers have different pay scales, as shown below.
| Director Of Intelligence | Service Delivery Manager | |
| Average salary | $146,003 | $102,213 |
| Salary range | Between $105,000 And $201,000 | Between $74,000 And $140,000 |
| Highest paying City | Daly City, CA | Stamford, CT |
| Highest paying state | Nevada | Connecticut |
| Best paying company | Levi Strauss & Co. | McKinsey & Company Inc |
| Best paying industry | Government | Finance |
There are a few differences between a director of intelligence and a service delivery manager in terms of educational background:
| Director Of Intelligence | Service Delivery Manager | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 67% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between directors of intelligence' and service delivery managers' demographics:
| Director Of Intelligence | Service Delivery Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 79.4% Female, 20.6% | Male, 72.3% Female, 27.7% |
| Race ratio | Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 12.7% White, 65.6% American Indian and Alaska Native, 0.2% | Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |