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E-business specialist vs technical support specialist

The differences between e-business specialists and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an e-business specialist and a technical support specialist. Additionally, an e-business specialist has an average salary of $60,753, which is higher than the $48,667 average annual salary of a technical support specialist.

The top three skills for an e-business specialist include e-business, troubleshoot and vehicle maintenance. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.

E-business specialist vs technical support specialist overview

E-Business SpecialistTechnical Support Specialist
Yearly salary$60,753$48,667
Hourly rate$29.21$23.40
Growth rate10%10%
Number of jobs106,573157,425
Job satisfaction-4.6
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 50%
Average age4242
Years of experience22

E-business specialist vs technical support specialist salary

E-business specialists and technical support specialists have different pay scales, as shown below.

E-Business SpecialistTechnical Support Specialist
Average salary$60,753$48,667
Salary rangeBetween $37,000 And $99,000Between $30,000 And $76,000
Highest paying CityMiddletown, PASan Francisco, CA
Highest paying stateNew HampshireNew Jersey
Best paying companyData IntensityMeta
Best paying industryGovernmentFinance

Differences between e-business specialist and technical support specialist education

There are a few differences between an e-business specialist and a technical support specialist in terms of educational background:

E-Business SpecialistTechnical Support Specialist
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 50%
Most common majorBusinessComputer Science
Most common collegeCalifornia State University - BakersfieldStanford University

E-business specialist vs technical support specialist demographics

Here are the differences between e-business specialists' and technical support specialists' demographics:

E-Business SpecialistTechnical Support Specialist
Average age4242
Gender ratioMale, 79.9% Female, 20.1%Male, 75.4% Female, 24.6%
Race ratioBlack or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 15.8% Asian, 10.6% White, 56.6% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between e-business specialist and technical support specialist duties and responsibilities

E-business specialist example responsibilities.

  • Manage Teamsite migration and site redesign projects of www.pge.com, www.pgecorp.com, (final phase of a Razorfish CMS project).
  • Achieve ISO 9000/D1-9000certification to perform quality audits
  • Lead special communication project involving the utilization of SharePoint resulting in the ease of communication with retail banners.
  • Operate and maintain communications equipment during combat operations.
  • Train in ISO 9000 and ISO14001 procedures.
  • Train and evaluate new QC technicians.
  • Show more

Technical support specialist example responsibilities.

  • Implement hardware and software upgrades and maintain stability, usability, and security for desktop/laptop/mobile systems; achieve SLA's.
  • Manage all operating end-user software including JavaScript - updating/installing Java.
  • Install, configure and manage proprietary applications on Unix servers.
  • Manage large-scale PC deployments including site surveys involving verification of network activity and appropriate power availability.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy and troubleshoot complex software installations in Microsoft and Linux environments.
  • Show more

E-business specialist vs technical support specialist skills

Common e-business specialist skills
  • E-Business, 28%
  • Troubleshoot, 16%
  • Vehicle Maintenance, 10%
  • E-Discovery, 8%
  • Combat, 8%
  • Weapons Training, 4%
Common technical support specialist skills
  • Customer Service, 12%
  • Technical Support, 10%
  • Troubleshoot, 8%
  • Math, 4%
  • Customer Satisfaction, 3%
  • Phone Calls, 3%

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