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The differences between edi specialists and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an edi specialist and a technical support specialist. Additionally, an edi specialist has an average salary of $80,654, which is higher than the $48,667 average annual salary of a technical support specialist.
The top three skills for an edi specialist include FTP, troubleshoot and logistics. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.
| EDI Specialist | Technical Support Specialist | |
| Yearly salary | $80,654 | $48,667 |
| Hourly rate | $38.78 | $23.40 |
| Growth rate | 10% | 10% |
| Number of jobs | 68,978 | 157,425 |
| Job satisfaction | - | 4.6 |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 50% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
EDI specialists make businesses eradicate record errors, hasten transactions, and decrease data processing time. They apply and install an operating system suitable for data interchange to improve all functional areas. Also, since this system uses digitally acquired records, there are reduced errors and retrieval is more effortless. Almost all businesses can use EDI specialists' expertise.
A technical support specialist is responsible for assisting customer's and businesses' concerns and system issues by performing troubleshooting and remote solutions. These specialists must have extensive knowledge of system applications, including software and hardware database to handle complex processes that might affect the end user's experience or the business' daily operations. Technical support specialists should maintain excellent communication skills to guide the client and business on solving network problems. They must also document concerns and progress promptly for reference and quality checks.
Edi specialists and technical support specialists have different pay scales, as shown below.
| EDI Specialist | Technical Support Specialist | |
| Average salary | $80,654 | $48,667 |
| Salary range | Between $59,000 And $109,000 | Between $30,000 And $76,000 |
| Highest paying City | Naugatuck, CT | San Francisco, CA |
| Highest paying state | New Mexico | New Jersey |
| Best paying company | Dahl Consulting | Meta |
| Best paying industry | Manufacturing | Finance |
There are a few differences between an edi specialist and a technical support specialist in terms of educational background:
| EDI Specialist | Technical Support Specialist | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 50% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between edi specialists' and technical support specialists' demographics:
| EDI Specialist | Technical Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 46.0% Female, 54.0% | Male, 75.4% Female, 24.6% |
| Race ratio | Black or African American, 11.3% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.6% White, 53.7% American Indian and Alaska Native, 0.4% | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |