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Edi specialist vs technical support specialist

The differences between edi specialists and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an edi specialist and a technical support specialist. Additionally, an edi specialist has an average salary of $80,654, which is higher than the $48,667 average annual salary of a technical support specialist.

The top three skills for an edi specialist include FTP, troubleshoot and logistics. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.

Edi specialist vs technical support specialist overview

EDI SpecialistTechnical Support Specialist
Yearly salary$80,654$48,667
Hourly rate$38.78$23.40
Growth rate10%10%
Number of jobs68,978157,425
Job satisfaction-4.6
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 50%
Average age4242
Years of experience22

What does an edi specialist do?

EDI specialists make businesses eradicate record errors, hasten transactions, and decrease data processing time. They apply and install an operating system suitable for data interchange to improve all functional areas. Also, since this system uses digitally acquired records, there are reduced errors and retrieval is more effortless. Almost all businesses can use EDI specialists' expertise.

What does a technical support specialist do?

A technical support specialist is responsible for assisting customer's and businesses' concerns and system issues by performing troubleshooting and remote solutions. These specialists must have extensive knowledge of system applications, including software and hardware database to handle complex processes that might affect the end user's experience or the business' daily operations. Technical support specialists should maintain excellent communication skills to guide the client and business on solving network problems. They must also document concerns and progress promptly for reference and quality checks.

Edi specialist vs technical support specialist salary

Edi specialists and technical support specialists have different pay scales, as shown below.

EDI SpecialistTechnical Support Specialist
Average salary$80,654$48,667
Salary rangeBetween $59,000 And $109,000Between $30,000 And $76,000
Highest paying CityNaugatuck, CTSan Francisco, CA
Highest paying stateNew MexicoNew Jersey
Best paying companyDahl ConsultingMeta
Best paying industryManufacturingFinance

Differences between edi specialist and technical support specialist education

There are a few differences between an edi specialist and a technical support specialist in terms of educational background:

EDI SpecialistTechnical Support Specialist
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 50%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Edi specialist vs technical support specialist demographics

Here are the differences between edi specialists' and technical support specialists' demographics:

EDI SpecialistTechnical Support Specialist
Average age4242
Gender ratioMale, 46.0% Female, 54.0%Male, 75.4% Female, 24.6%
Race ratioBlack or African American, 11.3% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.6% White, 53.7% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between edi specialist and technical support specialist duties and responsibilities

Edi specialist example responsibilities.

  • Manage the requirement gathering, development, upgrades, QA testing and implementation of EDI and Internet application projects.
  • Track and manage EDI production to ensure reliable and effective EDI system translations and data interfaces to the ERP system.
  • Manage multiple imaging-relate projects across both radiology and cardiology service lines, both inpatient and outpatient, to completion.
  • Maintain JDA ERP software with RedPrairie to integrate EDI ANSI-X12 documents and XML solutions.
  • Monitor the daily receipt and processing of claim files from Medicare contractors and troubleshoot and resolve data transmission or content problems.
  • Determine Medicare and Medicaid eligibility.
  • Show more

Technical support specialist example responsibilities.

  • Implement hardware and software upgrades and maintain stability, usability, and security for desktop/laptop/mobile systems; achieve SLA's.
  • Manage all operating end-user software including JavaScript - updating/installing Java.
  • Install, configure and manage proprietary applications on Unix servers.
  • Manage large-scale PC deployments including site surveys involving verification of network activity and appropriate power availability.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy and troubleshoot complex software installations in Microsoft and Linux environments.
  • Show more

Edi specialist vs technical support specialist skills

Common edi specialist skills
  • FTP, 10%
  • Troubleshoot, 6%
  • Logistics, 5%
  • Purchase Orders, 4%
  • HIPAA, 4%
  • Windows, 4%
Common technical support specialist skills
  • Customer Service, 12%
  • Technical Support, 10%
  • Troubleshoot, 8%
  • Math, 4%
  • Customer Satisfaction, 3%
  • Phone Calls, 3%

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