Emergency services director vs patient services manager

The differences between emergency services directors and patient services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an emergency services director and a patient services manager. Additionally, an emergency services director has an average salary of $135,799, which is higher than the $69,729 average annual salary of a patient services manager.

The top three skills for an emergency services director include patient care, patients and emergency services. The most important skills for a patient services manager are patients, patient care, and patient service.

Emergency services director vs patient services manager overview

	Emergency Services Director	Patient Services Manager
Yearly salary	$135,799	$69,729
Hourly rate	$65.29	$33.52
Growth rate	28%	28%
Number of jobs	95,362	157,294
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 55%
Average age	47	47
Years of experience	6	6

What does an emergency services director do?

The emergency services director creates departmental policies, regulations, goals, and program priorities for the Fire Department and Ambulance Service members to follow. The directors take charge of the formulation of work approaches and procedures, assess departmental activities and personnel, and take necessary phases in modifying operations of fire and meet changing conditions. They also prepare the departmental budget allocation and manage expenditures, including planning training activities for fire and department. Moreover, it is part of their role interview applicants. It helps conduct other parts of the selection process, including recommendation, managing daily records and statistics of daily activities, including all calls, complaints, and accident reports.

What does a patient services manager do?

A patient services manager is responsible for providing high-quality medical services for the patients, implementing standard protocols and strict regulations to ensure the safety and security of the medical facility. Patient services managers monitor the adequacy of medical tools and materials, as well as inspecting the conditional efficiency of equipment and machinery. They also assist other medical professionals in performing procedures and administering medications for the patients. A patient services manager handles the departmental budget, allocating enough resources to support medical operations and functions.

Emergency services director vs patient services manager salary

Emergency services directors and patient services managers have different pay scales, as shown below.

	Emergency Services Director	Patient Services Manager
Average salary	$135,799	$69,729
Salary range	Between $81,000 And $227,000	Between $41,000 And $117,000
Highest paying City	Derry, NH	Beverly, MA
Highest paying state	New Hampshire	Massachusetts
Best paying company	Baltimore City Community College	Sanofi Genzyme
Best paying industry	Non Profits	Health Care

Differences between emergency services director and patient services manager education

There are a few differences between an emergency services director and a patient services manager in terms of educational background:

	Emergency Services Director	Patient Services Manager
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 55%
Most common major	Nursing	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Emergency services director vs patient services manager demographics

Here are the differences between emergency services directors' and patient services managers' demographics:

	Emergency Services Director	Patient Services Manager
Average age	47	47
Gender ratio	Male, 57.6% Female, 42.4%	Male, 23.4% Female, 76.6%
Race ratio	Black or African American, 11.0% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 7.4% White, 61.7% American Indian and Alaska Native, 0.7%	Black or African American, 12.5% Unknown, 4.3% Hispanic or Latino, 14.3% Asian, 7.6% White, 60.6% American Indian and Alaska Native, 0.7%
LGBT Percentage	12%	12%

Differences between emergency services director and patient services manager duties and responsibilities

Emergency services director example responsibilities.

Manage a team of 33 FTE's and 20 per diem staff members
Activate and manage the EOC for emergencies relate to weather, flooding, hurricanes, national security events, etc.
Manage the strategic oversight and operational performance for the department.
Manage PPS details efficiently to ensure high quality clinical care while maximizing reimbursement for the facility.
Facilitate QA and peer review activities.
Partner with manager to develop off-site pulmonary rehabilitation services at a newly construct outpatient facility; emphasis on individualize customer care.

Patient services manager example responsibilities.

Manage the liquidity and oversight of assign hospital accounts, ensuring aging and recovery expectations are meet.
Confirm correct diagnosis codes and CPT codes are process to ensure accurate billing and filing of medical claims.
Adhere to JACHO and CMS regulatory standards.
Coordinate clerical staff training sessions in OSHA requirements.
Steer the strict adherence to JACHO, NYS-DOH and CMS regulatory guidelines.
Comply with practice policies including, but not limit to OSHA and HIPAA.

Emergency services director vs patient services manager skills

Common emergency services director skills

Patient Care, 17%
Patients, 14%
Emergency Services, 11%
Acls, 7%
Employee Engagement, 6%
Acute Care, 4%

Common patient services manager skills

Patients, 21%
Patient Care, 13%
Patient Service, 11%
Customer Service, 7%
Tray Line, 6%
Food Service, 6%

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Emergency Services Director
Emergency Services Director vs Patient Services Manager

Updated January 8, 2025

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