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Enterprise resource planner vs engagement manager

The differences between enterprise resource planners and engagement managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an enterprise resource planner and an engagement manager. Additionally, an engagement manager has an average salary of $112,413, which is higher than the $83,859 average annual salary of an enterprise resource planner.

The top three skills for an enterprise resource planner include GIS, natural resources and production schedules. The most important skills for an engagement manager are project management, analytics, and customer service.

Enterprise resource planner vs engagement manager overview

Enterprise Resource PlannerEngagement Manager
Yearly salary$83,859$112,413
Hourly rate$40.32$54.04
Growth rate16%16%
Number of jobs31,491166,237
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 70%
Average age4747
Years of experience88

What does an enterprise resource planner do?

As a small business venture turns into a large company, an enterprise resource planner's help is needed. They collect necessary information about the business and help organize records efficiently and adequately while the business expands. They design software that might be helpful in collecting inputs from different departments such as accounting, supplies, and sales. A central database helps managers and owners keep real-time, chronological, and synchronous data. That said, they unify processes, technology and people in the company.

What does an engagement manager do?

The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.

Enterprise resource planner vs engagement manager salary

Enterprise resource planners and engagement managers have different pay scales, as shown below.

Enterprise Resource PlannerEngagement Manager
Average salary$83,859$112,413
Salary rangeBetween $63,000 And $111,000Between $84,000 And $150,000
Highest paying CityOakland, CANew York, NY
Highest paying stateCaliforniaNew York
Best paying companyUiPathL.E.K. Consulting
Best paying industryEnergyProfessional

Differences between enterprise resource planner and engagement manager education

There are a few differences between an enterprise resource planner and an engagement manager in terms of educational background:

Enterprise Resource PlannerEngagement Manager
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 70%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Enterprise resource planner vs engagement manager demographics

Here are the differences between enterprise resource planners' and engagement managers' demographics:

Enterprise Resource PlannerEngagement Manager
Average age4747
Gender ratioMale, 53.7% Female, 46.3%Male, 61.3% Female, 38.7%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between enterprise resource planner and engagement manager duties and responsibilities

Enterprise resource planner example responsibilities.

  • Manage head count through CMS to meet requirements to pass intervals.
  • Guide production planning activities ranging from developing and revising production schedules, forecasting trends and customer demand, and managing logistics.
  • Develop watershed database using GIS and GPS technologies.
  • Coordinate the use and implementation of ERP software throughout company.
  • Utilize ERP software to budget, account for and audit inventory to decide on resource needs and allocations.
  • Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.
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Engagement manager example responsibilities.

  • Lead implementation services team for ITSM SaaS solution through deployment of ServiceNow.
  • Create and manage project plan & schedule; monitor project status throughout the SDLC.
  • Manage customer interactions and relationship building with support staff, managers, and c-level executives.
  • Manage all the environments and play key role performance test SME for the entire program.
  • Lead the sale and implementation of leading edge technologies with a specialization in CRM and portal applications.
  • Lead efforts and implement compliance programs establishing compliance with GAAP; IFRS, FERC, and other regulatory reporting.
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Enterprise resource planner vs engagement manager skills

Common enterprise resource planner skills
  • GIS, 23%
  • Natural Resources, 13%
  • Production Schedules, 9%
  • Water Quality, 7%
  • Technical Assistance, 5%
  • ERP, 5%
Common engagement manager skills
  • Project Management, 9%
  • Analytics, 7%
  • Customer Service, 5%
  • Healthcare, 5%
  • Digital Transformation, 5%
  • Business Development, 5%

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