Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between enterprise resource planners and service delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an enterprise resource planner and a service delivery manager. Additionally, a service delivery manager has an average salary of $102,213, which is higher than the $83,859 average annual salary of an enterprise resource planner.
The top three skills for an enterprise resource planner include GIS, natural resources and production schedules. The most important skills for a service delivery manager are service delivery, project management, and cloud.
| Enterprise Resource Planner | Service Delivery Manager | |
| Yearly salary | $83,859 | $102,213 |
| Hourly rate | $40.32 | $49.14 |
| Growth rate | 16% | 16% |
| Number of jobs | 31,491 | 71,475 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 67% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
As a small business venture turns into a large company, an enterprise resource planner's help is needed. They collect necessary information about the business and help organize records efficiently and adequately while the business expands. They design software that might be helpful in collecting inputs from different departments such as accounting, supplies, and sales. A central database helps managers and owners keep real-time, chronological, and synchronous data. That said, they unify processes, technology and people in the company.
A service delivery manager is primarily responsible for overseeing department operations, ensuring everything is running smoothly and that all customers receive optimal services. They are also responsible for performing technical tasks such as addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and performing corrective measures. They also have clerical duties such as producing progress reports and presentations, maintaining data and records, managing budgets and expenditures, setting goals, assessing workforce performance, and adhering to deadlines. Furthermore, as a manager, it is essential to lead and encourage the team, all while prioritizing customer satisfaction.
Enterprise resource planners and service delivery managers have different pay scales, as shown below.
| Enterprise Resource Planner | Service Delivery Manager | |
| Average salary | $83,859 | $102,213 |
| Salary range | Between $63,000 And $111,000 | Between $74,000 And $140,000 |
| Highest paying City | Oakland, CA | Stamford, CT |
| Highest paying state | California | Connecticut |
| Best paying company | UiPath | McKinsey & Company Inc |
| Best paying industry | Energy | Finance |
There are a few differences between an enterprise resource planner and a service delivery manager in terms of educational background:
| Enterprise Resource Planner | Service Delivery Manager | |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 67% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between enterprise resource planners' and service delivery managers' demographics:
| Enterprise Resource Planner | Service Delivery Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 53.7% Female, 46.3% | Male, 72.3% Female, 27.7% |
| Race ratio | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2% | Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |