Facilities administrator vs service administrator

The differences between facilities administrators and service administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a facilities administrator and a service administrator. Additionally, a facilities administrator has an average salary of $70,272, which is higher than the $54,573 average annual salary of a service administrator.

The top three skills for a facilities administrator include patients, patient care and customer service. The most important skills for a service administrator are customer service, patients, and data entry.

Facilities administrator vs service administrator overview

	Facilities Administrator	Service Administrator
Yearly salary	$70,272	$54,573
Hourly rate	$33.78	$26.24
Growth rate	5%	5%
Number of jobs	64,826	57,561
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 53%
Average age	43	43
Years of experience	2	2

What does a facilities administrator do?

A facilities administrator is responsible for maintaining the cleanliness and orderliness of facilities, as well as the stability and efficiency of equipment and machinery to support business functions and operations. Facilities administrators monitor the adequacy of inventories and call for repairs for maintenance. They also ensure that the structures and conditions of the facilities follow the safety standards and regulations to prevent possible hazards and ensure the safety of the employees. A facilities administrator write incident reports, supervise facility projects, and report any damages to the management.

What does a service administrator do?

A service administrator is responsible for assisting the customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints to the service manager for immediate resolution. Service administrators receive and process orders, take customers' special instructions, and ensure that they get the highest customer satisfaction, generate more revenues, and improve the company's branding recognition. A service administrator also informs the customer of promotional offers and new services by utilizing sales pitches and other marketing strategies. They should have excellent communication and customer service skills to keep a customer's loyalty.

Facilities administrator vs service administrator salary

Facilities administrators and service administrators have different pay scales, as shown below.

	Facilities Administrator	Service Administrator
Average salary	$70,272	$54,573
Salary range	Between $47,000 And $104,000	Between $33,000 And $88,000
Highest paying City	New York, NY	Sunnyvale, CA
Highest paying state	New York	California
Best paying company	Cornerstone Research	VMware
Best paying industry	Health Care	Finance

Differences between facilities administrator and service administrator education

There are a few differences between a facilities administrator and a service administrator in terms of educational background:

	Facilities Administrator	Service Administrator
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	University of Pennsylvania	Stanford University

Facilities administrator vs service administrator demographics

Here are the differences between facilities administrators' and service administrators' demographics:

	Facilities Administrator	Service Administrator
Average age	43	43
Gender ratio	Male, 40.8% Female, 59.2%	Male, 32.4% Female, 67.6%
Race ratio	Black or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 8.8% White, 64.4% American Indian and Alaska Native, 0.3%	Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.6% American Indian and Alaska Native, 0.3%
LGBT Percentage	9%	9%

Differences between facilities administrator and service administrator duties and responsibilities

Facilities administrator example responsibilities.

Participate in and leads QA meetings and all applicable in-services.
Lead new business development initiatives as well as budget preparation and oversight.
Develop and manage operational budget to ensure financial viability of facilities, meeting payroll, daily operational and capital expenditures needs.
Identify areas of improvement and implement plan of corrections; while adhering to HIPPA, CMS, and CDPH guidelines.
Provide oversight of construction and physical implementation of dialysis clinic in a hospital setting.
Award a $5.6M private grant for a PTSD program for veterans from Iraq and Afghanistan.

Service administrator example responsibilities.

Manage Sr. Director's calendar and key staff members to include meetings, events and travel.
Convert complex business logic into SQL store procedures and user-define functions to achieve functionality require by the UI team.
Manage facilities maintenance/upgrades, and systems such as electronic medical records (EMR), billing, transcription and phones.
Manage multi-million dollar DOD contract, establish team goals and manage team deliverables to ensure objectives are consistently meet or exceed.
Manage all accounting functions utilizing QuickBooks of revenues
Assist users with configuring and managing SharePoint servers.

Facilities administrator vs service administrator skills

Common facilities administrator skills

Patients, 16%
Patient Care, 12%
Customer Service, 9%
Oversight, 6%
Payroll, 5%
Quality Care, 4%

Common service administrator skills

Customer Service, 22%
Patients, 7%
Data Entry, 5%
CMS, 5%
Repair Orders, 4%
PowerPoint, 4%

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Facilities Administrator
Facilities Administrator vs Service Administrator

Updated January 8, 2025

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