Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between field support technicians and administrative technical supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field support technician and an administrative technical support. Additionally, an administrative technical support has an average salary of $46,753, which is higher than the $42,440 average annual salary of a field support technician.
The top three skills for a field support technician include customer service, user support and troubleshoot. The most important skills for an administrative technical support are technical support, customer service, and troubleshoot.
| Field Support Technician | Administrative Technical Support | |
| Yearly salary | $42,440 | $46,753 |
| Hourly rate | $20.40 | $22.48 |
| Growth rate | 10% | 10% |
| Number of jobs | 161,037 | 186,858 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 52% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A field service technician is working on-call to provide emergency services and test equipment devices for safety purposes and quality control. They are responsible for working with clients to prevent, troubleshoot, and repair issues. They help clients on how to install, maintain, and diagnose equipment for repair. They also present to clients how to properly use their equipment. It is also part of their job to provide training to clients in line with safety standards and regulations.
Administrative technical support maintains every technical set-up used in a company. Their primary responsibility is to inspect a company's systems, evaluate for issues, and repair any problems immediately. Administrative technical support is typically on call at the start of the day and, when they are not responding to calls, they conduct regular check-ups on all company systems. They are also responsible for creating technical reports and offering recommendations for improvements.
Field support technicians and administrative technical supports have different pay scales, as shown below.
| Field Support Technician | Administrative Technical Support | |
| Average salary | $42,440 | $46,753 |
| Salary range | Between $28,000 And $62,000 | Between $29,000 And $75,000 |
| Highest paying City | Bridgewater, NJ | New York, NY |
| Highest paying state | Delaware | New Jersey |
| Best paying company | HP | AIG |
| Best paying industry | Pharmaceutical | - |
There are a few differences between a field support technician and an administrative technical support in terms of educational background:
| Field Support Technician | Administrative Technical Support | |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 52% |
| Most common major | Computer Information Systems | Computer Science |
| Most common college | Massachusetts Institute of Technology | Stanford University |
Here are the differences between field support technicians' and administrative technical supports' demographics:
| Field Support Technician | Administrative Technical Support | |
| Average age | 42 | 42 |
| Gender ratio | Male, 89.5% Female, 10.5% | Male, 67.6% Female, 32.4% |
| Race ratio | Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4% | Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.4% White, 54.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |