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The differences between field support technicians and field technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a field support technician, becoming a field technician takes usually requires 6-12 months. Additionally, a field support technician has an average salary of $42,440, which is higher than the $37,520 average annual salary of a field technician.
The top three skills for a field support technician include customer service, user support and troubleshoot. The most important skills for a field technician are customer service, ladders, and test equipment.
| Field Support Technician | Field Technician | |
| Yearly salary | $42,440 | $37,520 |
| Hourly rate | $20.40 | $18.04 |
| Growth rate | 10% | 8% |
| Number of jobs | 161,037 | 123,149 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 40% |
| Average age | 42 | 44 |
| Years of experience | 2 | 12 |
A field service technician is working on-call to provide emergency services and test equipment devices for safety purposes and quality control. They are responsible for working with clients to prevent, troubleshoot, and repair issues. They help clients on how to install, maintain, and diagnose equipment for repair. They also present to clients how to properly use their equipment. It is also part of their job to provide training to clients in line with safety standards and regulations.
A field technician is responsible for providing technical and maintenance support for the customers by area visits. Field technicians' duties include diagnosing technical problems, replacing malfunction components, upgrading systems for efficiency, running equipment tests to ensure stability, creating draft reports of performed processes, utilizing vehicles and other tools safely, following client's specifications on operating equipment, and adhering to the safety standards. A field technician must have excellent communication and decision-making skills, as well as extensive knowledge of the technological industry.
Field support technicians and field technicians have different pay scales, as shown below.
| Field Support Technician | Field Technician | |
| Average salary | $42,440 | $37,520 |
| Salary range | Between $28,000 And $62,000 | Between $28,000 And $48,000 |
| Highest paying City | Bridgewater, NJ | Washington, DC |
| Highest paying state | Delaware | Connecticut |
| Best paying company | HP | DCP Midstream |
| Best paying industry | Pharmaceutical | Energy |
There are a few differences between a field support technician and a field technician in terms of educational background:
| Field Support Technician | Field Technician | |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 40% |
| Most common major | Computer Information Systems | Business |
| Most common college | Massachusetts Institute of Technology | - |
Here are the differences between field support technicians' and field technicians' demographics:
| Field Support Technician | Field Technician | |
| Average age | 42 | 44 |
| Gender ratio | Male, 89.5% Female, 10.5% | Male, 88.5% Female, 11.5% |
| Race ratio | Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4% | Black or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.8% Asian, 1.7% White, 71.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 11% | 1% |