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The differences between field support technicians and junior technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field support technician and a junior technician. Additionally, a field support technician has an average salary of $42,440, which is higher than the $39,417 average annual salary of a junior technician.
The top three skills for a field support technician include customer service, user support and troubleshoot. The most important skills for a junior technician are customer service, HVAC, and fall protection.
| Field Support Technician | Junior Technician | |
| Yearly salary | $42,440 | $39,417 |
| Hourly rate | $20.40 | $18.95 |
| Growth rate | 10% | 10% |
| Number of jobs | 161,037 | 103,780 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 34% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A field service technician is working on-call to provide emergency services and test equipment devices for safety purposes and quality control. They are responsible for working with clients to prevent, troubleshoot, and repair issues. They help clients on how to install, maintain, and diagnose equipment for repair. They also present to clients how to properly use their equipment. It is also part of their job to provide training to clients in line with safety standards and regulations.
A junior technician is responsible for supporting senior technicians on maintaining the efficiency and optimal performance of various hardware and software systems and applications. Junior technicians assist the end-users and employees on troubleshooting inconsistent programs, identifying its complexities, and reporting findings to the management for resolution. They also update the systems' features to increase its operational productivity and maintain system recoveries. A junior technician must have excellent knowledge of the technology industry, as well as a strong command on programming language and system codes, especially on conducting system analysis and installing applications.
Field support technicians and junior technicians have different pay scales, as shown below.
| Field Support Technician | Junior Technician | |
| Average salary | $42,440 | $39,417 |
| Salary range | Between $28,000 And $62,000 | Between $26,000 And $57,000 |
| Highest paying City | Bridgewater, NJ | Alexandria, VA |
| Highest paying state | Delaware | New York |
| Best paying company | HP | Citi |
| Best paying industry | Pharmaceutical | Technology |
There are a few differences between a field support technician and a junior technician in terms of educational background:
| Field Support Technician | Junior Technician | |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 34% |
| Most common major | Computer Information Systems | Business |
| Most common college | Massachusetts Institute of Technology | Stanford University |
Here are the differences between field support technicians' and junior technicians' demographics:
| Field Support Technician | Junior Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 89.5% Female, 10.5% | Male, 82.9% Female, 17.1% |
| Race ratio | Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4% | Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |