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The differences between field support technicians and network support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field support technician and a network support technician. Additionally, a network support technician has an average salary of $48,622, which is higher than the $42,440 average annual salary of a field support technician.
The top three skills for a field support technician include customer service, user support and troubleshoot. The most important skills for a network support technician are troubleshoot, technical support, and customer service.
| Field Support Technician | Network Support Technician | |
| Yearly salary | $42,440 | $48,622 |
| Hourly rate | $20.40 | $23.38 |
| Growth rate | 10% | 5% |
| Number of jobs | 161,037 | 120,245 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 50% |
| Average age | 42 | 43 |
| Years of experience | 2 | 2 |
A field service technician is working on-call to provide emergency services and test equipment devices for safety purposes and quality control. They are responsible for working with clients to prevent, troubleshoot, and repair issues. They help clients on how to install, maintain, and diagnose equipment for repair. They also present to clients how to properly use their equipment. It is also part of their job to provide training to clients in line with safety standards and regulations.
A network support technician specializes in optimizing a company's information technology (IT) networks for a smooth and efficient workflow. Their responsibilities revolve around addressing issues and concerns, troubleshooting, installing systems, executing upgrades, conducting diagnostic tests, and performing corrective measures as needed. They must also coordinate with staff in developing new IT systems, evaluate existing networks for areas needing improvement, and develop protocols while adhering to the company's policies and regulations. Furthermore, as a network support technician, it is essential to maintain regular network maintenance checks to ensure the security and safety of company data.
Field support technicians and network support technicians have different pay scales, as shown below.
| Field Support Technician | Network Support Technician | |
| Average salary | $42,440 | $48,622 |
| Salary range | Between $28,000 And $62,000 | Between $38,000 And $61,000 |
| Highest paying City | Bridgewater, NJ | Troy, NY |
| Highest paying state | Delaware | Rhode Island |
| Best paying company | HP | Microsoft |
| Best paying industry | Pharmaceutical | Technology |
There are a few differences between a field support technician and a network support technician in terms of educational background:
| Field Support Technician | Network Support Technician | |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 50% |
| Most common major | Computer Information Systems | Computer Science |
| Most common college | Massachusetts Institute of Technology | University of Pennsylvania |
Here are the differences between field support technicians' and network support technicians' demographics:
| Field Support Technician | Network Support Technician | |
| Average age | 42 | 43 |
| Gender ratio | Male, 89.5% Female, 10.5% | Male, 89.3% Female, 10.7% |
| Race ratio | Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4% | Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 11% | 9% |