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The differences between field support technicians and system technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field support technician and a system technician. Additionally, a system technician has an average salary of $43,410, which is higher than the $42,440 average annual salary of a field support technician.
The top three skills for a field support technician include customer service, user support and troubleshoot. The most important skills for a system technician are customer service, hand tools, and preventative maintenance.
| Field Support Technician | System Technician | |
| Yearly salary | $42,440 | $43,410 |
| Hourly rate | $20.40 | $20.87 |
| Growth rate | 10% | 5% |
| Number of jobs | 161,037 | 137,121 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 41% | Associate Degree, 40% |
| Average age | 42 | 43 |
| Years of experience | 2 | 2 |
A field service technician is working on-call to provide emergency services and test equipment devices for safety purposes and quality control. They are responsible for working with clients to prevent, troubleshoot, and repair issues. They help clients on how to install, maintain, and diagnose equipment for repair. They also present to clients how to properly use their equipment. It is also part of their job to provide training to clients in line with safety standards and regulations.
A system technician is an individual responsible for supporting users with issues related to the computer system. System technicians conduct appropriate diagnostics on computer issues and must be able to explain technical issues to clients or team members. They should carry out tests on the system so that they can generate error reports to identify and fix any computer system problems. System technicians also can write and maintain computer programs and work with computers and electronics, including circuit boards, computer hardware and software, and computer processors.
Field support technicians and system technicians have different pay scales, as shown below.
| Field Support Technician | System Technician | |
| Average salary | $42,440 | $43,410 |
| Salary range | Between $28,000 And $62,000 | Between $27,000 And $67,000 |
| Highest paying City | Bridgewater, NJ | Seattle, WA |
| Highest paying state | Delaware | Washington |
| Best paying company | HP | Bristol-Myers Squibb |
| Best paying industry | Pharmaceutical | Government |
There are a few differences between a field support technician and a system technician in terms of educational background:
| Field Support Technician | System Technician | |
| Most common degree | Bachelor's Degree, 41% | Associate Degree, 40% |
| Most common major | Computer Information Systems | Electrical Engineering |
| Most common college | Massachusetts Institute of Technology | Stanford University |
Here are the differences between field support technicians' and system technicians' demographics:
| Field Support Technician | System Technician | |
| Average age | 42 | 43 |
| Gender ratio | Male, 89.5% Female, 10.5% | Male, 90.0% Female, 10.0% |
| Race ratio | Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4% | Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.5% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 11% | 9% |