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The differences between finance assistants and customer service administrative assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a finance assistant and a customer service administrative assistant. Additionally, a finance assistant has an average salary of $37,926, which is higher than the $33,741 average annual salary of a customer service administrative assistant.
The top three skills for a finance assistant include customer service, data entry and payroll. The most important skills for a customer service administrative assistant are data entry, purchase orders, and payroll.
| Finance Assistant | Customer Service Administrative Assistant | |
| Yearly salary | $37,926 | $33,741 |
| Hourly rate | $18.23 | $16.22 |
| Growth rate | -8% | -8% |
| Number of jobs | 118,749 | 93,535 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 38% |
| Average age | 50 | 50 |
| Years of experience | 2 | 2 |
A finance assistant is responsible for supporting the financial department with daily operations by doing administrative and clerical tasks as needed. Finance assistants' duties include sorting financial records, updating account spreadsheets, assisting on bank statements reconciliation, processing payments, generating an invoice, auditing financial statements, escalating financial discrepancies for review, and reviewing cost analysis reports. A finance assistant must be knowledgeable of the financial industry and accounting processes, as well as have strong analytical and organizational skills.
A customer service administrative assistant is responsible for responding to customers' inquiries and concerns, alongside performing administrative tasks as required. Customer service administrative assistants must escalate high-level complaints to the appropriate department, organize client meetings, process business letters, assist with developing promotional offers and marketing materials, and research potential clients. They also manage inventories and request stock supplies, create expense reports, and update customer records in the database. A customer service administrative assistant must have excellent customer service skills, as well as the ability to multitask and work under pressure and strict deadlines.
Finance assistants and customer service administrative assistants have different pay scales, as shown below.
| Finance Assistant | Customer Service Administrative Assistant | |
| Average salary | $37,926 | $33,741 |
| Salary range | Between $27,000 And $52,000 | Between $28,000 And $40,000 |
| Highest paying City | Washington, DC | Everett, WA |
| Highest paying state | Connecticut | Washington |
| Best paying company | Boston Consulting Group | Uline |
| Best paying industry | Manufacturing | Finance |
There are a few differences between a finance assistant and a customer service administrative assistant in terms of educational background:
| Finance Assistant | Customer Service Administrative Assistant | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Western Carolina University |
Here are the differences between finance assistants' and customer service administrative assistants' demographics:
| Finance Assistant | Customer Service Administrative Assistant | |
| Average age | 50 | 50 |
| Gender ratio | Male, 24.9% Female, 75.1% | Male, 10.7% Female, 89.3% |
| Race ratio | Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 66.0% American Indian and Alaska Native, 0.7% | Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.4% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 6% |