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Finance assistant vs customer service administrative assistant

The differences between finance assistants and customer service administrative assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a finance assistant and a customer service administrative assistant. Additionally, a finance assistant has an average salary of $37,926, which is higher than the $33,741 average annual salary of a customer service administrative assistant.

The top three skills for a finance assistant include customer service, data entry and payroll. The most important skills for a customer service administrative assistant are data entry, purchase orders, and payroll.

Finance assistant vs customer service administrative assistant overview

Finance AssistantCustomer Service Administrative Assistant
Yearly salary$37,926$33,741
Hourly rate$18.23$16.22
Growth rate-8%-8%
Number of jobs118,74993,535
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 38%
Average age5050
Years of experience22

What does a finance assistant do?

A finance assistant is responsible for supporting the financial department with daily operations by doing administrative and clerical tasks as needed. Finance assistants' duties include sorting financial records, updating account spreadsheets, assisting on bank statements reconciliation, processing payments, generating an invoice, auditing financial statements, escalating financial discrepancies for review, and reviewing cost analysis reports. A finance assistant must be knowledgeable of the financial industry and accounting processes, as well as have strong analytical and organizational skills.

What does a customer service administrative assistant do?

A customer service administrative assistant is responsible for responding to customers' inquiries and concerns, alongside performing administrative tasks as required. Customer service administrative assistants must escalate high-level complaints to the appropriate department, organize client meetings, process business letters, assist with developing promotional offers and marketing materials, and research potential clients. They also manage inventories and request stock supplies, create expense reports, and update customer records in the database. A customer service administrative assistant must have excellent customer service skills, as well as the ability to multitask and work under pressure and strict deadlines.

Finance assistant vs customer service administrative assistant salary

Finance assistants and customer service administrative assistants have different pay scales, as shown below.

Finance AssistantCustomer Service Administrative Assistant
Average salary$37,926$33,741
Salary rangeBetween $27,000 And $52,000Between $28,000 And $40,000
Highest paying CityWashington, DCEverett, WA
Highest paying stateConnecticutWashington
Best paying companyBoston Consulting GroupUline
Best paying industryManufacturingFinance

Differences between finance assistant and customer service administrative assistant education

There are a few differences between a finance assistant and a customer service administrative assistant in terms of educational background:

Finance AssistantCustomer Service Administrative Assistant
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaWestern Carolina University

Finance assistant vs customer service administrative assistant demographics

Here are the differences between finance assistants' and customer service administrative assistants' demographics:

Finance AssistantCustomer Service Administrative Assistant
Average age5050
Gender ratioMale, 24.9% Female, 75.1%Male, 10.7% Female, 89.3%
Race ratioBlack or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 66.0% American Indian and Alaska Native, 0.7%Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.4% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between finance assistant and customer service administrative assistant duties and responsibilities

Finance assistant example responsibilities.

  • Manage finance operations of assign USPS location.
  • Manage patient and insurance account receivables, perform patient account reconciliations, account audits, process insurance billing/correspondence.
  • Maintain cash receipts and disbursement records using QuickBooks and prepare bank reconciliations.
  • Provide emergency Medicaid screening for undocument patients, and perform necessary follow-up calls pertaining to NYC Medicaid applications.
  • Interpret information requests and correspond with patients and agencies in accordance with hospital, state and HIPAA regulations.
  • Schedule appointments, request prior authorization with appropriate CPT and ICD-9 codes, coordinate surgeries, procedures, etc.
  • Show more

Customer service administrative assistant example responsibilities.

  • Manage customers' database accounts and records, perform customer verification and process applications, orders and requests utilizing QuickBooks.
  • Provide support to accounting personnel with data entry into QuickBooks and document processing
  • Coordinate with clients, vendors, lawyers, CPA, and other employees.
  • Edited/Maintain the official Herzing program and course outlines on the Herzing SharePoint intranet site.
  • Provide outstanding administrative support to the third partner, while establishing and coordinating overall departmental functionality of 16 staff CPA team.
  • Assist manager with development of PowerPoint presentations for prospective customers.
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Finance assistant vs customer service administrative assistant skills

Common finance assistant skills
  • Customer Service, 21%
  • Data Entry, 10%
  • Payroll, 9%
  • Purchase Orders, 6%
  • Financial Assistance, 5%
  • Credit Card, 4%
Common customer service administrative assistant skills
  • Data Entry, 24%
  • Purchase Orders, 6%
  • Payroll, 6%
  • Scheduling Appointments, 5%
  • Front Desk, 3%
  • Travel Arrangements, 3%

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