Hotel Front Desk Clerk - Bozeman
Front desk clerk job in Bozeman, MT
Job Description
The Country Inn & Suites in Bozeman, MT is currently seeking friendly individuals who enjoy providing excellent guest service. The Front Desk associate's primary responsibility is to ensure guest satisfaction by providing professional and courteous front desk service. The Front Desk Associate is also responsible for providing service that is efficient and effective as a means to maximize room revenue. Customer service experience is preferred, but not required.
SKILLS & KNOWLEDGE:
Must have the ability to provide professional and courteous guest service.
Must have good time management skills and the ability to work with minimal supervision.
Must have good organizational skills, the ability to multitask and strong attention to detail.
Must have the ability to understand and follow verbal/written instructions and communicate both verbally and in writing.
Must have the ability to maintain a positive and professional attitude when handling guest situations.
Must have a working knowledge of computers and basic math skills.
Customer service experience preferred, but not required.
ESSENTIAL FUNCTIONS:
Assists all guests in a professional and courteous manner.
Performs job duties and responsibilities in a cost-effective manner and within budgetary guidelines.
Greets guests and processes hotel registration and other transactions promptly while maintaining confidentiality of all guest information.
Stays current on hotel accommodations, services and local attractions in order to effectively assist guests.
Performs all guest accounting functions according to established hotel operating procedures to ensure all guest and house accounts are complete and accurate.
Adheres to all established credit and inventory control procedures to minimize exposure to loss of revenue.
Demonstrates the use of sales techniques to effectively sell the property, maximizing occupancy and average rate.
Professionally and competently operates the telephone system according to brand standards while using proper etiquette and appropriate greetings.
Receives and processes telephone and walk-in reservations accurately.
Monitors the printer and fax machine to ensure prompt attention is given to documents received.
Maintains the cleanliness of the lobby area and performs laundry duties as needed.
Removes snow from hotel main entrance and sidewalks as needed.
Acts as manager on duty in the absence of the General Manager and/or Guest Service Manager.
Understands and applies all hotel safety and security procedures as required to maintain a safe and secure environment for employees and guests.
Keeps supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken.
Performs all other duties as assigned.
Type: Part- Time
Shift: Open
Pay: $20 per hour
Other opportunities are available. Apply today!
Candidates offered employment must submit to a background check and drug test.
We are an E-Verify participating employer.
EOE M/F/Vet/Disability
Hotel Front Desk Agent
Front desk clerk job in Bozeman, MT
Opportunity: Guest Service Agent at the TownePlace Suites by Marriott Bozeman West
Greet, register, and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Your Growth Path
Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager
Your Focus
Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to a supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
Your Background and Skills
High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.
Hotel Front Desk Attendant
Front desk clerk job in Bozeman, MT
We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, a flexible schedule, and a commitment to guest satisfaction. If this sounds like you, apply today!
Front Desk Agent
Front desk clerk job in Jackson, WY
Full-time, Part-time Description
Nestled right at the base of Jackson Hole Mountain Resort in Teton Village, a few miles from Grand Teton National Park and Yellowstone National Park, our 4-diamond hotels attract guests from around the world. Check out our top-rated restaurant, Spa and join our entrepreneurial, fun-spirited seasonal and year-round team!
The Job
As the Front Desk Agent, your friendly, energetic and professional personality will be the face of the arrival team. In this position, you will assist our guests with check-in, out and any request they have during their stay. Your standard response will become “yes, absolutely!”.
The Offer*
In return we offer our new Front Desk Agent:
Competitive Medical Benefits Package and 401(k)
Competitive Wages and Flexible Schedules
Complimentary Fitness Center Access, Bus Pass, and Employee Shift Meal
Discounts at our Spas, Spur Restaurant & Bar, and Retail Stores
Discounts on Noble House Hotels & Resorts Room Rates
Discounts on Ski Passes
Shared Transferable Ski Pass
Onsite Ski-in, Ski-out, and Ski Storage
*Rules and restrictions apply to all employee benefits and perks
Requirements
To be successful as our new Front Desk Agent you:
Good communication skills
Are eager to learn and take pride in your work.
Seek to work in a beautiful hotel where you constantly meet new people.
Are reliable, have a flexible mind-set and like to smile.
Previous hotel front desk and SMS computer experience recommended.
Ability to resolve problems.
Hotel Terra and Teton Mountain Lodge is part of Noble House Hotels & Resorts: a curated collection of 20 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers, get creative and make decisions without too many corporate SOPs. They tend to be goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset. Our properties are not one-size-fits-all. And neither are our people.
Live and work in a beautiful place with endless opportunities for world class recreation. Apply today!
Employees must fulfill their performance standards for this position and comply with the policies, rules and procedures of Hotel Terra & Teton Mountain Lodge, including those set out in the employee handbook or otherwise communicated (verbally or in writing) to employees. The is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification and addition as deemed necessary by Hotel Terra & Teton Mountain Lodge. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by Supervisors, Managers or other Hotel Terra & Teton Mountain Lodge officials.
Salary Description $20 - $22 **DOE
Front Desk Agent
Front desk clerk job in Rawlins, WY
Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.
When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results.
HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.
We are currently searching for a Front Desk Agent for the Baymont by Wyndham/Penny's Diner in Rawlins, WY.
Why Work With Us?
It's a fun company to work for!
We recognize efforts and reward results
Great benefits package, including industry leading 401K
Promotional opportunities with a growing company
Responsibilities
Greet guests and manage check-ins and check-outs
Handle reservations, cancellations, and room assignments
Assist guests with questions, directions, and local recommendations
Address and resolve guest concerns professionally
Maintain accurate guest records and room key inventory
Support front desk operations as needed
Requirements:
Experience with an IHG branded hotel highly desired
Be able to manage time effectively, complete required tasks on time
Knowledge of and ability to operate computer equipment and the reservations system.
Education & Experience:
High School diploma or equivalent required
Stable work history required
Strong understand of Microsoft Office products (Excel, Word, Outlook)
Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you!
Must be able to convey information and ideas clearly
Must maintain composure and objectivity under pressure
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests
HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyFront Desk Agent PBX
Front desk clerk job in Bonner-West Riverside, MT
We Inspire People to Be More Alive
About Paws Up Montana:
Paws Up Montana, America's premier luxury ranch resort, is more than a workplace-it's a chance to be part of something extraordinary.
We are seeking a talented Front Desk Agent to join our team.
What We Offer:
Medical, Dental, Vision Insurance
401K with Employer Match
Paid Time Off - 9 Floating Holidays and 15 Personal Days
Career Development and Advancement Opportunities
Life Insurance, Long Term, and Short-Term Disability
Employee Assistance Program (5 free counseling sessions)
Referral Bonus Program (Get paid $250 to recruit)
Carpool Reimbursement ($5-$20/Day)
Employee Discounts on Merchandise (30% on select items in our retail store)
Employee Lunch Provided
Primary Functions and Responsibilities
Check guests in and out through resort systems.
Ensure all guest folios are accurate and reviewed prior to the guest departure.
Reply to Paws Up App messages are received and replied to in a timely and professional manner.
Send out daily app messages to guests on property promoting events, activity openings, spa openings, etc.
Answer phones in a timely and courteous manner and dispatch calls accordingly while following the company's phone etiquette standards.
Present a professional and courteous demeanor both on the phone, in person, on the Resort app and through email; Email correspondence are handled with proper grammar.
Act as liaison between the guest and departments on guest requests, ensuring follow through, completion, and resolution.
Provide detailed communication regarding guest issues to all relevant departments to ensure an appropriate solution for guest recovery.
Converse with the guests at a high level, being aware of their needs and fulfill special guest requests as instructed by management or the guest directly.
Ensure confidentiality of guests before and throughout their stay.
Assist with guest service issues promptly and efficiently.
Sell and promote resort revenue generating activities, guest enrichment activities, accurately and promptly assisting to remedy guest service issues.
Keep up-to-date knowledge on all menu items including preparation, any allergens, and alternative preparations; Communicate food restrictions to Food & Beverage and Culinary teams.
Maintain up-to-date awareness of Resort information and amenities.
Follow and complete daily department checklists.
Compile data and reports as needed.
Maintain clean and clear work environment while staying organized and efficient.
Assist in the arranging and organization of guest celebration amenities that are unique and personalized.
Create Purchase Requests for any last-minute guest billable items for the Town Runner to pick up in town.
Assist guests with personal shipments.
Always maintain a high level of attention to detail.
Communicate and maintain timelines and priorities.
Supportive Functions and Responsibilities
Display hospitality and professionalism to our guests and team members at all times, take pride in representing The Resort at Paws Up professionally with our guests and assure that all transactions with guests are handled in a legal, ethical, and confidential manner.
Maintain a favorable working relationship with all Resort team members to foster and promote a positive working environment.
Maintain a clean and neat appearance at all times.
Perform work in a safe and high-quality manner.
Educational, Experience, Licensure Required
High school diploma, GED or vocational training or job-related course work, preferred college degree
Minimum 2 years of experience in customer service
Proven experience with Microsoft Office (Outlook, Word, Excel and PowerPoint) and keyboard skills
Proficient ability to multi-task and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day
Has a friendly and professional manner under periods of high demands and with guest, team members, and management
Valid Driver's License
If you are passionate about hospitality and ready to take on a new challenge at a prestigious resort, we would love to hear from you. Apply today to join our dynamic team at Paws Up Montana!
Paws Up Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Auto-ApplyMunicipal Court Clerk
Front desk clerk job in Bozeman, MT
Salary $31.63 - $34.56 Hourly Job Type Full-time Job Number 00822 Department Municipal Court Opening Date 11/25/2025 Closing Date 12/28/2025 11:59 PM Mountain FLSA Non-Exempt Bargaining Unit MFPE * Description * Benefits The City of Bozeman is now accepting applications for a Municipal Court Clerk who thrives in a fast-paced, customer-focused environment, and in performing a variety of administrative, paraprofessional, and public-service tasks for the City's court system.
This is your opportunity to make a meaningful difference in your community by joining the City of Bozeman! You will be part of a passionate team driving positive change while enjoying a fantastic benefits package. Full-time City of Bozeman employees receive top-tier benefits including 15 vacation days, 12 sick days, 12 holidays, 8 weeks of paid parental leave, bilingual pay, excellent retirement options, comprehensive health, dental, and vision plans, discounted ski tickets and gym memberships, and much more!
Bargaining Unit: MFPE (Montana Federation of Public Employees)
Fair Labor Standards Act Status: Non-Exempt
Work Week: Typically Monday - Friday, 8:00am - 5:00pm
Examples of Essential Work (Illustrative Only)
* Performs tasks related to opening, maintaining, tracking, and closing cases and other court papers within the work assignment, including updating court records on the computer and in the legal files;
* Performs courtroom related activities, including checking people in for court, preparing documents for daily calendar, filing state and court referral forms, taking court notes, operating the court recording system, and checking people out of court, serving as a bailiff for trials;
* Provides assistance to attorneys, paralegals, and the general public on court matters;
* Prepares summons, complaints, warrants, and related documents;
* Performs various cashier functions, including completing financial transactions for fines, bonds, bail, and penalties, maintaining records of receipt or delinquency, and reconciling all monies received with transactions posted;
* Provides information as requested and available to the general public, including providing customer service by phone or in person, maintaining payments received, and maintaining a record of calls received;
* Provides needed information and demonstrations concerning how to perform certain work to new employees in the same or similar class of positions;
* Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and makes suggestions for new or improved ways of addressing such problems;
* Attends meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices and new developments in assigned work areas;
* Responds to citizens' questions and comments in a courteous and timely manner;
* Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities;
* Performs other duties consistent with the role and function of this classification.
Minimum Required Qualifications
* Associate's Degree in a related legal field; and
* Some (1-3 years) experience in legal or general office work; or
* Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.
Required Knowledge, Skills, and Abilities
* Substantial knowledge of office practices, procedures, and etiquette;
* Substantial knowledge of specialized language used in the court system;
* Substantial knowledge of court regiment, policies, procedures, and activities;
* Substantial knowledge of court-related documents;
* Substantial knowledge of laws and rules that govern the court system;
* Some knowledge of bookkeeping or accounting procedures;
* Ability to understand confidentiality rules and to abide by them;
* Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language;
* Ability to understand and follow oral and/or written policies, procedures and instructions;
* Ability to prepare and present accurate and reliable reports containing findings and recommendations;
* Ability to operate or quickly learn to operate a personal computer using standard or customized software applications appropriate to assigned tasks;
* Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions;
* Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
* Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology;
* Ingenuity and inventiveness in the performance of assigned tasks;
* Consistently performs assignments in accordance with the City's Core Values of Integrity, Leadership, Service and Teamwork.
Required Special Qualifications
* Must have word processing experience, preferably Word/Windows;
* Must have data entry or data base management experience;
* Must have knowledge of basic bookkeeping practices, mainly in counting monies;
* Offers for employment are conditional upon satisfactory responses to appropriate post conditional offer process including a criminal background check, reference checks, a credit check, and NCIC/CJIN and Local Records Check.
This is your opportunity to make a meaningful difference in your community by joining the City of Bozeman! You will be part of a passionate team driving positive change while enjoying a robust benefits package. Full-time City of Bozeman employees receive these best-in-class benefits:
* 15 Paid Vacation Days increases with years of service
* 12 Paid Sick Days
* 13 Paid Holidays
* 8 Weeks of Paid Parental Leave
* Bilingual Pay Incentive ($300/month)
* Montana Public Employee Retirement system plan options with 9.07% employer contribution and option to enroll in a 457 Retirement Plan
* Excellent health, dental, and vision insurance including a HDHP option providing 100% employer-paid family coverage.
* Annual Wellness Screening with participation incentives
* Discounted Bridger Bowl Ski Tickets
* Discounted Gym Membership
* Public Service Loan Forgiveness Program Eligible Employer
* Employer Paid Basic Life and AD&D Insurance for employees and dependents.
Front Desk Supervisor
Front desk clerk job in Livingston, MT
As a Front Desk Supervisor with Under Canvas, you are responsible for the operation of the Front Desk and the supervision of the Camp Concierges and Night Audits. You will engage with guests from the moment they arrive on site through the duration of their stay. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes team member housing for the duration of employment.
Competencies
Effective Communication
Adaptagility
Decision Making
Initiative
Key Responsibilities
Maintain composure, take-action, are resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property
Provide clear, accurate, complete, and timely communication
Learn and share your knowledge of local culture, activities, and adventure activities
Anticipate workflow and appropriately delegate tasks
Ability to independently resolve guest recovery situations while Assistant General Manager/General Manager are not present
Find ways to streamline processes to maximize efficiency and resource use
Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you create a warm welcome for guests and visitors
Greet and check in guests at the reception desk before assisting them with transportation to their tent. taking them on a tour of the camp, showcasing our amenities, activities, and food and beverage services
Your positive attitude, ability to listen to guests, and predict and respond to their needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback
Participate in weekly and daily meetings to ensure the Camp Concierges and Night Audit are well informed about activities offered on site as well as off site, upcoming events or groups, and any other special events or arrivals
Reconcile accounting ledgers, make accounting adjustments, process credit cards, and prepare billing
Ensure you are working efficiently with available resources
Ability to meet deadlines and scheduling needs
Assist management in hiring, training, scheduling, and coaching employees.
Properly assign rooms based on inventory, requests, and guarantees.
Lead the front desk team in Under Canvas sustainability efforts.
Work with housekeeping supervisor to ensure all lost and found items are properly handled.
Develop and maintain a great relationship among your team members creates a warm and fun environment where all feel welcome and appreciated.
Other duties as assigned
Preferred Qualifications
High School Diploma/GED
1+ years of prior supervisor experience
Experience in and/or ability to utilize POS and reservations systems
Ability to influence others, lead and work as a team
Solutions-oriented mindset
Strong customer service and team leadership skills
Attention to detail
Strong Communication skills; genuine, outgoing, friendly, and dynamic
Additional Information
This position requires the individual to wear and work in personal protective equipment, when applicable.
This position requires that the individual is able to lift a minimum of 45lbs independently.
Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind.
This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
COMPENSATION AND BENEFITS:
Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:
Health Insurance
401K (eligible if work hourly minimum as required by law)
Heavily discounted tents for Under Canvas family and friends stays
Bar N Ranch lodge and cabin discounts
Lifestyle partner brand and industry discounts
Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions
Employee Assistance Program
Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.
Auto-ApplyFront Desk Attendant
Front desk clerk job in Billings, MT
Job Description:
As a Front Desk Attendant at Kelly Inn, you will be the first point of contact for our guests. Your primary responsibility will be to provide top-notch customer service to ensure a positive and memorable experience for all visitors. Your duties will include:
Greeting guests with a friendly and welcoming attitude
Assisting guests with check-in and check-out processes
Answering phone calls and responding to guest inquiries
Handling reservations and room assignments
Providing information about hotel amenities and local attractions
Qualifications:
The ideal candidate for this position will possess the following qualifications:
Excellent communication and interpersonal skills
Strong attention to detail and organizational abilities
Ability to work effectively in a fast-paced environment
Previous customer service experience is preferred
Flexibility to work various shifts, including evenings, weekends, and holidays
Position is currently part-time but can expand to full-time.
#hc209246
Front Desk
Front desk clerk job in Casper, WY
We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Front Desk Agent
Front desk clerk job in Whitefish, MT
The Whitefish Riverfront Hotel, located near downtown Whitefish is seeking a Front Desk Agent to work with our Front Desk Team.
Brief General Job Description:
Guest customer service agent, reservations and front office general worker. Deal closely with all aspects of the department to ensure guest satisfaction. Lodge tasks (as assigned by MOD and department management), including but not limited to guest services, reservations, shuttle scheduling, e-mail information requests, guest packages, lost and found and retail sundries. Work closely with housekeeping and maintenance. Work with resort software, office equipment and phone switchboards. Be flexible and available for shifts.
Essential Functions
Ensure all guest concerns and requests are resolved promptly and properly.
Ensure the accuracy and completion of all folios and room charges daily
Introduce the hotel to the guest using professional language exhibiting a sincere desire and compliance toward all guests request.
Work with other front desk staff to oversee the day to day tasks.
Be knowledgeable about property and hotel amenities.
Be knowledgeable about the Whitefish area.
Wears required uniforms at all times.
Requirements
Excellent communication skills both in person as well as on the phone.
Experience with resort computer systems and/or RDP a plus.
Computer skills, excellent verbal and written skills.
Computer literate.
Ability to maintain strict confidentiality of guest and hotel information.
Must possess excellent business sense and high professional ethics.
Must possess a high regard for customer service and employee relations.
Competencies
Attendance/punctuality
Dependability
Teamwork
Quality standards
Diversity
Guest Service
Ethics
Organization Support
Professionalism
Safety and Security
Profitability
Averill Hospitality, offers part and full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, and company discounts at our premier leisure and outdoor activity destinations
Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training
View all jobs at this company
Front Desk Agent I
Front desk clerk job in Cheyenne, WY
Employee Benefits and Perk Package:
Cross training and Advancement opportunities
Medical, Dental, & Vision Insurance coverage (full time only)
Health & Flexible Savings Accounts (full time only)
401K with 6% match (full time only)
Life Insurance (full time only)
Long term Disability (full time only)
Accident Insurance, Hospital Indemnity Insurance, and Critical Insurance (full time only)
Generous paid time off, up to 128 hours after 90 days (full time only)
Employee Discounts on merchandise, meals, fuel, rooms, & golf course
Exclusive employee discounts through Perkspot
Tuition Reimbursement Program (full time only); Up to 75% reimbursement for approved majors
Employee Assistance Program through Headspace
TITLE: Front Desk Agent I
DEPARTMENT: Rooms
REPORTS TO: Front Desk Manager
PAY: Non-exempt; Hourly; $14/hr; $500 Sign-on bonus that will pay out $250 after 60 days and $250 after 90 days if attendance and performance expectations are met.
The Front Office Agent is to provide friendly, efficient registration and information to all guests, fellow employees, and visitors. Often a guest's first impression of a property is the result of the Front Desk Agent's skills and abilities. The position is challenging, varied and offers the opportunity to work flexible hours and meet many new people.
Due to the 24/7 nature of our business, must be available to work any shift, including weekends or holidays, at Manager's request.
Physical Demands:
Work involves exerting up to 20 pounds of force occasionally or up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. This position requires standing for up to six hours at a time.
Job Responsibilities:
Welcome, check-in/check out and direct guests at arrival.
Review all arrivals.
Assist with guest concerns, requests, inquires, and reservations.
Complete shift check list and necessary reports timely.
Monitor guests accounts and room inventory.
Always anticipate guest requests and offer options to meet and exceed their expectations.
Maintain a professional image in appearance, attire, and conduct at all times.
Adhere to hotel and departmental policies and procedures.
Answer all phone calls within three rings. Return email and phone messages the same day.
Communicate all information that is pertinent and necessary to the department head both verbally and in writing.
Proficient in Microsoft Outlook, Microsoft Word and other computer programs. Excellent knowledge of Opera account management system, while utilizing Opera as an account/organizational tool; have a working knowledge of local and regional competition.
Conduct all sales related interactions with the highest level of professionalism while maintaining specified GAHR standards.
General Responsibilities:
Attends departmental meetings.
Implement process improvements and best practices.
Adheres to appropriate standards of conduct, dress, hygiene, and appearance.
Strictly adheres to the hotel's policy on Confidentiality and Ethics.
To carry out any additional tasks and projects as requested by the Front Office Manager.
Competencies & Skills
Essential:
Accountability
Ethics/Integrity
Winning Attitude
Superior Customer Service and Communication Skills
Desirable/Preferable:
Embraces Change
Strategic Thinker
Learning and Continuous Development
Teamwork/Team Player
Personality Traits
Essential:
Confident
Self-Motivated
Good Organizational skills
Outgoing & friendly
Desirable/Preferable:
Creative
Sense of Humor
Energetic
Knowledge & Language
Essential:
Strong communications (telephone and in person).
Intermediate to advanced computer proficiency
Basic knowledge of hotel operations
Desirable/Preferable:
Basic working knowledge of OPERA /PMS systems
Additional languages
Education & Experience
High School Diploma or equivalent
Prior cash handling experience preferred
Prior hospitality/customer service experience preferred
Justice Court Clerk
Front desk clerk job in Bozeman, MT
The Justice Court Clerk provides clerical and technical support to the Gallatin County Justice Court. This position processes court forms and filings, attends court sessions, records courtroom activities, manages case files, and assists the public, attorneys, and law enforcement. Justice Court handles a variety of matters, including criminal cases, citations, civil cases, small claims, weddings, and other legal matters.
The position reports to the Clerk of Justice Court and does not directly supervise other County staff.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Court Operations Support
* Serve as the first point of contact at the front counter, assisting the public with forms, information, and direction for weddings, trials, and other court activities.
* Respond to inquiries from attorneys, law enforcement, court staff, and the public regarding court procedures, case status, and filing options while maintaining confidentiality.
* Receive, process, and file standardized court documents, including orders, motions, and pleadings; collect and record fees as required.
* Process and distribute filings and correspondence based on trial dates, statutory deadlines, and office procedures.
* Process mail, including express shipments, registered mail, and electronic correspondence.
* Maintain manual and electronic records management and docketing systems with accurate case and file information.
* Handle sealed or confidential information in compliance with court rules.
* Review past records, payments, and appearances to determine appropriate next steps such as issuing a warning letter, warrant, or default judgment.
* Receipt and disburse fines, filing fees, restitution, bond refunds, and other financial transactions; maintain daily balances.
Trial Activities Coordination
* Prepare courtrooms by locating and organizing all required documents and files for hearings and trials.
* Serve as court clerk on a rotating basis during hearings, trials, change-of-pleas, and omnibus hearings, including preparing documents for judicial signatures and recording minutes.
* Coordinate trial juries, including contacting jurors, issuing notices, attending voir dire, tracking attendance, administering oaths, and serving as bailiff when required.
* Receive, record, and track exhibits entered evidence, ensuring proper documentation and accessibility.
* Record and maintain trial minutes, documenting all motions, witnesses, appearances, and proceedings.
Other Duties as Assigned
* Perform additional duties as assigned, including assisting coworkers, participating in training, and supporting special projects.
* Provide services during declared emergencies or disasters, as required by the County, to assist with emergency response and recovery.
Knowledge of:
* Montana statutes, court rules, and legal procedures relevant to Justice Court.
* Legal terminology, court forms, and filing procedures.
* Principles of records management, research, and customer service.
* Office practices, technology, and case management systems.
Skill in:
* Accurately preparing, processing, and filing legal documents.
* Maintaining multiple calendars, deadlines, and case dockets in a fast-paced environment.
* Communicating effectively, both verbally and in writing.
* Providing courteous and professional customer service, even in stressful situations.
* Organizing and prioritizing work to meet strict statutory deadlines.
Ability to:
* Multi-task effectively under pressure while maintaining accuracy.
* Maintain composure and professionalism when dealing with upset or hostile individuals.
* Safeguard sensitive and confidential information.
* Establish and maintain cooperative working relationships with attorneys, judges, court personnel, law enforcement, and the public.
* Interpret and apply court rules, statutes, and office procedures consistently.
The required knowledge, skills, and abilities are typically acquired through a combination of education and experience equivalent to:
* High school diploma or equivalent; and
* Two to three (2-3) years of related clerical, legal, or administrative experience.
The incumbent must be (or become) a sworn officer of the court, filed with the Clerk and Recorder.
Successful applicants must be able to work well under stressful situations when dealing with the public, handle busy phones, enjoy detail-oriented work, have a working knowledge and familiarity with personal computers, and type a minimum of 45 wpm accurately.
As a condition of hire, the final candidate will be required to successfully pass a criminal history check and background investigation.
Required attachments to be considered as a candidate are:
* Cover letter
* Resume
* Typing Test results
Gallatin County does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
Front Desk Agent
Front desk clerk job in Helena, MT
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Paid time off
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
Spa Desk Agent
Front desk clerk job in Big Sky, MT
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
If you are an internal applicant, please log into Workday and apply for your application to be considered.
Please Click Here to apply internally.
Spa Desk Agent
SUMMARY
The Spa Desk Agent will provide spa guests with exceptional service when checking into or out of the Spa and/or making Spa reservations, in addition to promoting the retail outlets and increasing retail revenues. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.
ESSENTIAL FUNCTIONS
Major areas of responsibility/ management include, but are not limited to:
* Assist in greeting and welcoming guests to the Spa, providing information to any inquiries, help to coordinate all guest requests for services and maintain impeccable cleanliness of the Spa.
* Provide services to guests in a timely, courteous and proficient manner.
* Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the Spa.
QUALIFICATIONS
* High school or equivalent education required
* Minimum 2 -3 years of customer service experience in a hotel or Spa environment
* Working knowledge of spa services and products
* Possess basic math skills and have the ability to accurately handle billing
* Ability to communicate clearly and speak, read, write and understand English eloquently
* Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur
PREFERRED
* Prior front desk experience
* Luxury hotel experience strongly preferred
* Bachelor's Degree
PHYSICAL REQUIREMENTS
Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to lift up to 15 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Auto-ApplyFront Desk Agent - Winter 2025/2026
Front desk clerk job in Big Sky, MT
Hiring for Winter 2025-2026 season (November, 2025-April, 2026)
Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher's Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.
LMR VISION
Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.
SUMMARY
At the heart of every exceptional stay is a Front Desk Agent. As the first point of contact for our guests, you'll be a key part of creating lasting impressions. Your role will involve delivering seamless front desk and concierge services, managing check-in and check-out processes, providing thoughtful recommendations, and ensuring guests feel at home throughout their stay. This position is perfect for someone who thrives on meaningful interactions, enjoys problem-solving, and values teamwork.
We're seeking an individual with a genuine passion for hospitality, excellent communication skills, and a proactive attitude. The ideal candidate is resourceful, detail-oriented, and delights in exceeding guest expectations. If you love engaging with people, have a knack for logistics, and enjoy sharing insider tips about the local area, you'll feel right at home here.
ESSENTIAL DUTIES & RESPONSIBILITIES
Welcome guests warmly upon arrival and assist with check-in, check-out, and room assignments.
Maintain and update guest profiles in the Property Management System (PMS) to personalize experiences.
Provide guests with local recommendations for dining, activities, and transportation logistics.
Escort guests to their accommodations, highlighting cabin features and amenities.
Communicate guest preferences and arrival details with team members through daily reports and meetings.
Manage itineraries, address guest inquiries, and assist with activity scheduling or changes.
Transport guests around the property in company vehicles, often navigating snow and icy conditions.
Collaborate with housekeeping to ensure timely room readiness and special requests.
Handle guest mail, packages, and messages, ensuring prompt delivery.
Foster positive relationships with repeat guests, utilizing systems like ALICE to track preferences.
Support Nordic/Nature activities, retail services, and gear rentals as needed.
Step in to assist with transportation, luggage delivery, or housekeeping during peak periods.
Act as a brand ambassador, representing the property with professionalism and enthusiasm.
Uphold company policies, procedures, and service standards.
Assist other departments and contribute to shared responsibilities as needed, including snow removal and general Outpost upkeep.
QUALIFICATIONS
Valid driver's license required; must be comfortable driving in snow and icy conditions.
Due to company insurance requirements, must be at least 21 years of age to drive company vehicles.
Strong interpersonal and communication skills; ability to speak and write effectively in English.
Familiarity with the local area and a passion for sharing its highlights.
Proficiency in software systems, including Microsoft Office and Property Management Systems (PMS).
Ability to problem-solve, manage multiple tasks, and adapt to changing priorities.
Experience in hospitality or customer service preferred but not required.
Flexibility to work evenings, weekends, and holidays as needed.
WORK ENVIRONMENT
Regularly required to stand, walk, and move freely throughout the property.
Ability to lift and carry up to 50 pounds frequently and occasionally up to 75 pounds.
Comfortable working in a fast-paced environment with interruptions and shifting demands.
Frequent outdoor work in varying weather conditions, including snow, ice, and cold temperatures.
Seasonal role with the possibility of reapplication for future seasons.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice.
Seasonal employees are hired to work for a pre-determined period of less than 12 months. At the end of the temporary period, employment is terminated. If a seasonal employee wishes to be considered for future employment, they may reapply but will be considered a new employee for all purposes.
Hourly Employee & Seasonal Employee Benefits
At Lone Mountain Ranch, in addition to a competitive hourly wage, we offer a range of benefits to make your experience more rewarding.
Seasonal Bonus Program:
All hourly employees are eligible for our seasonal bonus program.
You will receive $1 per hour worked and $1.50 per overtime hour worked.
Employees who terminate or resign before the season ends will not participate.
If the season is shortened due to business levels, you will still receive the bonus.
Employees in short-term contracted positions, like Lone Mountain Rangers, are also eligible.
Staff Cafeteria:
Enjoy access to our staff cafeteria, offering 3 meals a day and a variety of grab-and-go items.
Ranch Gratuity:
In addition to your hourly rate, you will receive a ranch gratuity unique to Lone Mountain Ranch.
Ranch-Wide Activities:
During the summer, you have free access (space permitting) to activities like horseback riding, Lone Mountain Rangers, and Yellowstone National Park tours, as well as yoga.
In winter, enjoy access to 50 miles of cross-country ski trails.
Arrival:
Complimentary transportation is provided to and from the airport.
Uniforms:
Free uniforms are provided for your role at the ranch.
Opportunity to Transition to Full-Time:
After working a minimum of 1560 hours over a 12-month period, you can transition to full-time status.
Full-time benefits include vacation and sick pay, medical insurance (with the Ranch covering 80% of premiums), and voluntary dental, vision, and life insurance (employees are responsible for 100% of the premiums for these benefits).
Auto-ApplyFront Desk Agent
Front desk clerk job in Torrington, WY
Benefits:
401(k)
Company parties
Employee discounts
Flexible schedule
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
Compensation: $12.75 per hour
Big City Quality, Small Town Values Cobblestone Hotels offers our guest “Big City Quality… Small Town Values” in every aspect of our hotels. We offer upper-midscale hotel accommodations across the United States for those away from home on business or leisure. Complimentary Hot Breakfast, Wireless Internet, Daily Newspaper, and Onsite Convenience Stores are all staples in the Cobblestone Hotels Brand mixing convenience, comfort and extraordinary customer service to create a perfect and relaxing stay.
Auto-ApplyFitLife Front Desk Attendant
Front desk clerk job in Great Falls, MT
Job DescriptionWelcome to FitLife, Great Falls, MT! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work!
Perks of the job:
Competitive pay
Fast paced work environment
Free gym membership
So, who are we looking for?
Someone with a certain level of social intelligence:
You will be working with many different personality types with members and on staff.
You will need to give the greatest care and best attitude with our members.
Someone that looks forward to maintaining high standards.
You work hard and go straight for the goal.
You are excited about meeting new people.
You have a positive attitude and look forward to helping others.
Front Desk
Front desk clerk job in Pine Bluffs, WY
Job DescriptionBenefits:
Free uniforms
401(k)
Flexible schedule
Must be available weekends, and holidays. Reliable transportation required. Provides guests with excellent customer service while being an active being an active
member of an award-winning team! We are looking for someone who is interested in
building upon or creating a long-term career in the hospitality industry. With room for
career development and growth in a quickly advancing hotel management company, we
welcome anyone who is eager to learn and has a knack for customer service!
Checks guests in and out of the hotel positively and professionally.
Follows established protocols in the operation of the hotel.
Maintains coffee bar and breakfast buffet in the morning.
Operates washing and drying machines and folds laundry.
Cleans public areas.
Provides safety and security for the hotel and its guests.
Will also act in a sales role to book rooms and events.
Follows the hotel key control procedures at all times.
Is familiar with the hotel emergency plan and is able to confidently partake in
emergency training procedures.
Observes guest and hotel confidentiality procedures.
Uses the hotel safe lifting procedures.
Reports all incidents and injuries to the appropriate supervisor.
Wear uniform at all times while on duty.
Ensures that there is a front desk staff member to attend to the hotel at all times.
Night Auditor
Front desk clerk job in Anaconda-Deer Lodge, MT
Job DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today! Compensation:
$12.00 - $14 hourly
Responsibilities:
Perform additional bookkeeping, administrative, and accounting procedures as required
Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Make sure every hotel guest has a pleasant stay
Qualifications:
Overnight shift; requires flexible hours
Excellent customer service and communication skills are required
Experience in the hospitality industry or guest services is preferred, but not required
Must be computer proficient; experience with accounting or reservation software is a bonus
About Company
We are a new hotel located in Anaconda, Montana.