Front desk clerk jobs in Cullman, AL

About Us Every Word Code is a forward-thinking technology firm that believes in the power of communication and clarity in software solutions. Based in Baton Rouge, LA, we specialize in tailored development services that bridge human understanding with digital precision. Our commitment to excellence is matched by our dedication to building a professional, supportive, and inclusive work environment where every team member is valued. Join us in shaping a smarter digital future-one word, one line of code at a time. Job Description Every Word Code is seeking a reliable and organized Front Desk Agent to serve as the first point of contact for our clients and visitors. This role requires excellent communication skills, a welcoming attitude, and the ability to multitask in a fast-paced environment. You will represent the company professionally and help maintain a smooth and efficient front office operation. Responsibilities Greet and assist visitors, clients, and team members in a professional manner Answer and direct phone calls efficiently Manage appointment scheduling and maintain office calendar Handle incoming and outgoing mail and packages Maintain cleanliness and organization of the front desk and lobby area Respond to inquiries and provide general administrative support Collaborate with internal departments for smooth operational flow Assist with clerical duties such as data entry, filing, and document preparation Qualifications Qualifications High school diploma or equivalent (Associate's or Bachelor's degree preferred) 1+ year of front desk, receptionist, or customer service experience Excellent verbal and written communication skills Strong organizational and multitasking abilities Proficient in Microsoft Office (Word, Excel, Outlook) Professional demeanor and appearance Ability to work independently and as part of a team Punctual, dependable, and detail-oriented Additional Information Benefits Competitive salary ($50,000 - $55,000 annually) Growth opportunities within the company On-the-job training to build and expand skills Supportive and collaborative work environment Health and wellness programs Paid time off and holidays

Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. DUTIES & RESPONSIBILITIES Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments

JOB DUTIES, MINIMUM QUALIFICATIONS (MONTH/YEARS EXPERIENCE, SKILLS, SPECIAL LICENSE, ETC): SUMMARY: GSAs ensure appropriate checking in and checking out of guests and providing services to these guests in a courteous and professional manner. Experience in Front Office, PBX, and Concierge preferred. Candidates must be able to work a flexible schedule including but not limited to: evening, weekends, and holidays. Candidate must possess excellent customer service skills and effective written and oral communication skills, also a working knowledge of computers and facsimile machines. Candidate should have the ability to multi-task and the ability to handle stressful situations. Must be flexible to work in various capacities, which include PBX, Concierge, and Front Desk. Professional Experience Preferably 1 year's experience in customer service, hotel, food and beverage restaurant administrative, human resources, legal, educational, training, financial, or business related field Computer Experience Proficiency in: Microsoft Word Excel Powerpoint Data entry Database management systems Hotel Experience Uses proper telephone etiquette Be flexible and willing to perform other tasks as necessary or requested Wear hotel GSA uniform in compliance with hotel standards TRAINING PROVIDED ON THE FOLLOWING: Serve as concierge (may make restaurant reservations, provide directions, recommend area attractions, etc.) Determines a guest's reservation status and identifies how long the guest will stay Helps guests complete registration and then assigns rooms accommodating special requests whenever possible Verifies the guest's method of payment and follows established credit-checking procedures Posts guest and room information in the PMS, and communicates this information to the appropriate hotel personnel Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work Must be sales-minded; uses suggestive selling techniques to sell rooms and to promote other services of the hotel Presents options and alternatives to guests and offers assistance in making choices Knows the location and types of available rooms as well as the activities and services of the property Assists in pre-registration and blocking of rooms for reservations Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures Knows room locations, types of rooms available, and room rates Understands room status and room status tracking Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms Takes same day reservations and future reservations when necessary Knows cancellation procedures Generates secure room cards Knows how to use front office equipment Posts Suite Shop purchases to guest folios Posts and files all charges to guest, master, and city ledger accounts Follows procedures for issuing and closing safe deposit boxes Uses proper mail, package, and message handling procedures Reads and initials the pass-on log and bulletin board daily Is aware of daily activities and meetings taking place in the hotel Attends department meetings Coordinates guestroom maintenance work with the engineering and maintenance division Reports any unusual occurrences or request to the manager or assistant manager Knows all safety and emergency procedures Is aware of accident prevention policies Maintains the cleanliness and neatness of the front desk area Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts Emotional Intelligence Emotionally competent; able to effectively manage disruptive emotions and impulses; able to stay composed, positive, and unflappable even in trying moments while thinking clearly and remaining focused under pressure Engage every guest in conversation and recognition Resolve any guest issue immediately Promote the hotel by demonstrating a high level of positive attitude and energy to serve our guests Ability to anticipate guests' needs Represents the hotel to the guest throughout all stages of the guest's stay Embraces and respects diversity and multicultural environment Skills Excellent communication; orally and written Requires finger dexterity, grasping, writing, standing for long periods, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds Able to stand, sit, and walk, for more than 4 hours Education Background screening for previous criminal history Employment may be contingent upon at least 80% score on test on hotel's reservations system (PMS) after training At least a high school diploma or G.E.D. Strengths Mathematical; statistical Social Speaks in guests' preferred language Hotel is a smoke-free property Creativity Organizational Administrative Sales Curious about the world and people View all jobs at this company View all jobs at this company ORUpload Your Resume Accepted formats: .pdf, .doc, .docx Upload Cover Letter Accepted formats: .pdf, .doc, .docx EmailGetHired.com member? Login to Apply Powered by GetHired.com | Terms of Service | View all jobs at this company

Marriott Birmingham is Front Desk Associate - Evening Shift: 3:30pm - 11pm 3590 Grandview Pkwy Birmingham, Al 35243 Hotel Front Desk Agent Job Description A Hotel Front Desk Agent is responsible for providing excellent customer service to guests, checking guests in and out of the hotel, and handling any guest requests or concerns. The Front Desk Agent is the first point of contact for guests and must be knowledgeable about the hotel and its amenities. Responsibilities: * Greet guests and check them in and out of the hotel. * Answer phone calls and respond to guest inquiries. * Handle guest requests and concerns in a timely and professional manner. * Provide information about the hotel and its amenities. * Assist with room reservations and changes. * Process payments and maintain accurate records. * Coordinate with housekeeping and maintenance staff to ensure guest satisfaction. * Perform other duties as assigned by management. Requirements: * High school diploma or equivalent * Previous experience in customer service or hospitality preferred. * Excellent communication and interpersonal skills * Ability to work flexible hours, including nights, weekends, and holidays. * Proficient in Microsoft Office and hotel reservation software * Ability to multitask and prioritize tasks effectively. * Strong attention to detail and organizational skills Shift: 3:30pm - 11pm Benefits: We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, paid vacation, paid holidays, paid sick days, free hotel rooms and hotel discounts. E.O.E.

Mansa Hospitality in Birmingham, AL is looking for one front desk agent to join our strong team. We are located on 320 Commons Drive. Our ideal candidate is attentive, ambitious, and reliable. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Build and develop relationships with our loyal guests Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills Computer Experience Must be flexible in availability to work days and evenings along with holidays We are looking forward to reading your application.

TownePlace Suites in Birmingham, AL is looking for one front desk agent and front desk manager to join our 20 person strong team. We are located on 400 Commons Drive. Our ideal candidate is a self-starter, punctual, and hard-working. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Maintaining daily hotel activity Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to hearing from you.

Holiday Inn Express & Suites in Mc Calla, AL is looking for front desk agents and night auditors to join our team. We are located on 4703 Bell Hill Rd. Our ideal candidate is attentive, ambitious, and reliable. Responsibilities Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet the high standards of quality as set forth by Mansa Hospitality Answer and screen phone calls Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to hearing from you.

Desk Clerk - W. Clyde Williams Apartments Fairfield, AL SPM, LLC, a full service national property management firm, is seeking a Desk Clerk. As a Desk Clerk, you work closely with the Community Manager, other community personnel and residents, and welcome visitors to the building. JOB REQUIREMENTS * Provide excellent customer service and maintain open lines of communication among management, staff and residents. * Respect the privacy and confidentiality of residents, fellow staff members and visitors. * Be familiar with layout of building and apartments and with fire alarm system/emergency panel and how they work. * Monitor building and who is in building at all times by using surveillance equipment and by checking the visitor register. Report any unusual occurrences to the proper authorities and/or Community Manager. * Follow community business, emergency and safety procedures as related to residents and the building. Be able to handle emergencies and non-emergencies in a calm manner. * Answer all phone calls to the community in a professional manner. * Record necessary information in the Front Desk Log. * Sign in all packages delivered to the building per community procedures. * Observe relevant safety rules as required. * Must be a strong and effective communicator with high level written and verbal communication skills. * Must be friendly, energetic, punctual, self-motivated, organized, and detail-oriented. * Must be able to work independently and as a team member with a helpful attitude. * Excellent ability to multi-task. SPM, LLC is an equal opportunity employer. Drug-free workplace

Job DescriptionDesk Clerk - W. Clyde Williams Apartments Fairfield, AL SPM, LLC, a full service national property management firm, is seeking a Desk Clerk. As a Desk Clerk, you work closely with the Community Manager, other community personnel and residents, and welcome visitors to the building. JOB REQUIREMENTS Provide excellent customer service and maintain open lines of communication among management, staff and residents. Respect the privacy and confidentiality of residents, fellow staff members and visitors. Be familiar with layout of building and apartments and with fire alarm system/emergency panel and how they work. Monitor building and who is in building at all times by using surveillance equipment and by checking the visitor register. Report any unusual occurrences to the proper authorities and/or Community Manager. Follow community business, emergency and safety procedures as related to residents and the building. Be able to handle emergencies and non-emergencies in a calm manner. Answer all phone calls to the community in a professional manner. Record necessary information in the Front Desk Log. Sign in all packages delivered to the building per community procedures. Observe relevant safety rules as required. Must be a strong and effective communicator with high level written and verbal communication skills. Must be friendly, energetic, punctual, self-motivated, organized, and detail-oriented. Must be able to work independently and as a team member with a helpful attitude. Excellent ability to multi-task. SPM, LLC is an equal opportunity employer. Drug-free workplace

Mail Processor Contract- 6 Months Experience & Education Requirements 0-5 years of experience in mailroom, clerical, or office support roles High school diploma or equivalent preferred Position Summary The Mail Processor is responsible for managing incoming and outgoing mail operations within the organization. This includes sorting, labeling, and delivering mail accurately, preparing certified and first-class mail for dispatch, and assisting with additional mailroom and administrative duties. The ideal candidate is reliable, organized, and capable of supporting mailroom functions independently and collaboratively. Key Responsibilities Mail Handling & Distribution Receive and sort incoming mail, packages, and deliveries Ensure mail is properly labeled and distributed to the appropriate recipients Prepare and dispatch outgoing mail, including letters, parcels, and packages Apply postage, attach documentation, and manage dispatch records Certified & First-Class Mail Review, prep, and send Certified and First-Class Mail accurately and on schedule Ensure all mail meets postal deadlines and documentation requirements Regularly transport mail to the post office for timely delivery Mailroom Support & Oversight Handle overflow tasks such as office supply management and equipment maintenance Maintain cleanliness and organization of the mailroom area Serve as backup for Facilities Manager in managing daily mailroom operations Perform basic administrative tasks such as data entry, record-keeping, and support tasks as assigned Skills & Qualifications Strong attention to detail and organizational skills Ability to prioritize and meet time-sensitive deadlines Strong interpersonal and communication skills Ability to work both independently and within a team Familiarity with postal systems and procedures is a plus Physical ability to lift, carry, and transport mail items regularly

Experienced Dental Front Office Assistant - Full Time with Benefits! * Hours: Monday through Thursday 7:45 - 5:00; Friday 7:45 - 12:00 * Hourly rate: Commensurate with experience Job Description:- Greeting and checking patients in and out- Making outbound and taking inbound phone calls- Scheduling appointments- Entering patient demographic information into the computer- Responsible for collecting copays and deductibles- Assisting in the insurance processing management- Providing excellent customer service- Properly resolving problems Experience Requirements:- Minimum 1 year paid Dental Front Office experience ( not including externship )- Ability to multi-task while being accurate- Excellent customer service skills- Excellent telephone etiquette- Demonstrated history of providing compassion, empathy, and respect when interacting with patients regarding dental concerns- Tireless work ethic to create an uplifting, comfortable treatment environment * Benefits (waiting period applies): - 10 days yearly Paid Time Off - 7 yearly Paid Holidays - Company Paid Life & ADD Insurance - Free Dental Care ( excluding lab fees ) for Employee & Qualifying Dependents - Medical Insurance - Voluntary Vision Insurance - Voluntary Short Term Disability Insurance - Voluntary Accident Insurance - Voluntary Critical Illness Insurance - Voluntary Life and ADD Insurance for Employee & Qualifying Dependents - 401k with matching

Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation: $12 hourly Responsibilities: Work with the housekeeping staff to ensure rooms are ready for new guests Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Bookkeeping: keep accurate records of all hotel guest account information Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests Handle customer complaints as necessary Qualifications: Must have graduated high school, received a GED or equivalent Has experience answering telephone calls and troubleshooting stressful situations At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred Has previous experience or working knowledge of Microsoft Office and reservation management systems Displays impeccable interpersonal, time management, organizational skills, and customer service skills About Company Modern accommodations and friendly service in Jasper! We are a 65-room hotel here right off the interstate. We are owned and operated by Five Rivers Hospitality. We offer part-time & full-time positions.

Are you passionate about women's health and eager to make a meaningful impact in a dynamic medical environment? We are seeking an experienced front desk receptionist to join our established office. This is an exciting opportunity to be at the forefront of providing exceptional care to women in all stages of life. About Us We are a leading OB/Gyn practice committed to delivering comprehensive and compassionate healthcare services to our patients. Our team prides itself on offering personalized care and utilizing cutting-edge technology to ensure the highest standards of medical excellence. The Front Desk medical receptionist is the provides the initial impression for Birmingham OB/Gyn for patients and visitors. This position is responsible for creating a welcoming and positive environment. Responsibilities include ensuring that patient information is entered quickly and correctly, providing timely, accurate and professional telephone support for incoming calls and collecting patient copay amounts. Major Duties Include: Greet patients and visitors Check patients in and out of practice management software Schedule and confirm patient appointments Update and maintain patient information including demographics, insurance, and appointments while following HIPAA guidelines. Communicate with clinical staff to maintain patient flow Work with our patient intake software, Phreesia, to schedule patients, send announcements, and chat with patients Provide assistance to other front-desk staff as requested Assist with online scheduling coordination Required Skills/Abilities: Excellent verbal and written communication skills Attention to detail, effective organizational skills and ability to work in a fast-paced environment Education/Experience: Requires High School Diploma or Equivalent 1-2 years of office administrative experience preferred Greenway - PrimeSuite Experience a plus Physical/Mental Demands: Requires the ability to lift or carry objects weighing up to 20 pounds Requires long periods of sitting or answering the phone View all jobs at this company

An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired! Grand Performers in qualifying roles may enjoy a range of benefits, including: * Marriott Employee Discounts Worldwide * Medical, Dental, Vision Insurance * Company-Sponsored Life Insurance * Short & Long-Term Disability Insurance * Tuition Reimbursement Program * 401(K) with Discretionary Company Matching Contributions * Employee Assistance Program Responsibilities JOB SUMMARY The overall objective and purpose of the Front Office Agent position are to provide a warm welcome and hospitable service to our guests. The incumbent is responsible for ensuring a seamless arrival and departure experience and respond efficiently to guest requests. They are to provide the highest level of service in support of the company's mission, core values, standards, and goals. CORE RESPONSIBILITIES * Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature * May assist in housekeeping duties such as cleaning public areas and guest laundry. * Maintain the integrity of the guests' privacy, including confidentiality of personal information and key control * Process check-ins, check-outs, and room assignments * Coordinate with Housekeeping to track readiness of rooms for check-in * Communicate parking procedures to guests and visitors and dispatch bell/valet attendants as needed * Post guest charges and payments, process no-shows, and adjust disputed charges * Run daily reports and contingency lists. Conduct bucket checks to ensure accuracy * Verify rate codes and make appropriate adjustments on guest' invoices * Block and unblock rooms according to the hotel's need * Operate the telephone system, answering calls within three (3) rings, using the correct salutation and telephone etiquette * Process and respond to wake-up calls according to the standard operating procedure * Notify guests of messages and record them legibly and completely * Maintain knowledge of room types, hotel amenities and features, hours of operation, and area attractions * Respond promptly to questions, concerns, and special requests. The follow-up to ensure the guest is satisfied * Log guest requests and concerns according to the standard operating procedure. Communicate with departments promptly * Solve problems proficiently * Demonstrate effective sales techniques to upsell rooms, amenities, and products * Maintain a neat and organized work area * Maintain the integrity of Company proprietary information and protect Company assets * Maintain complete knowledge in the use of all office equipment, property management systems, and access according to specifications * Maintain complete knowledge and comply with company policies and procedures * Maintain neat, clean, and professional appearance according to standards * Follow all company safety and security policies and procedures. Report accidents, injuries, and unsafe conditions * Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs. * Develop and maintain a positive working relationship and support the team to achieve our goals * Attend required training and meetings * All other duties as assigned, planned or un-planned Qualifications KNOWLEDGE, SKILLS, AND ABILITIES * Ability to perform all tasks at the front desk and proficiently use job-related software, property management systems, and office equipment * Ability to remain calm in various situations, use sound judgment and effectively solve problems * Ability to read and interpret documents such as safety rules and procedural manuals * Ability to demonstrate cash handling procedures and calculate figures and amounts such as discounts, commissions, upgrades, and percentages * Strong written, verbal, and interpersonal skills * Comprehensive knowledge of office equipment and property management systems MINIMUM QUALIFICATIONS * Bachelor's degree in Business or related training equivalent - required * 1+ year of relevant work experience in similar scope and title - required * Experience within luxury brand/markets - required * Student or graduate of hotel management - preferred SUPERVISORY RESPONSIBILITIES * None WORK ENVIRONMENT * Must be comfortable working in a shared space, with constant noise, without the use of a private office. * Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration. * Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice. PHYSICAL DEMANDS * While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, stand, stoop, bend and crouch up to 8 hours daily. * Push, pull, and lift up to 50 lbs. * While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation, which require sitting, waiting, and standing for long and short periods of time. The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics Posted Min Pay Rate Posted Max Pay Rate

One of Insight Global's clients, a large insurance company, is hiring for a Front Desk Receptionist in Huntsville, AL. The responsibility of the Front Desk Receptionist position is to serve as the primary contact for customers and policy owners and assist with work as needed. Specific responsibilities include but will not be limited to: · Answer, screen, and direct telephone calls · Maintain telephone system and agency directory · Process incoming and outgoing mail; deliver outgoing mail to Post Office Box · Morning walk-through checklist · Maintain the reception area and conference rooms (clean and book rooms) · Maintain kitchen area clean refrigerator, coffee pots and dishes, refresh snacks, turn TV on/off · Maintain copy rooms · Maintain inventory and order office supplies as needed · Liaison for office supplies such as shred company, coffee company, Office Max, FedEx, UPS, · Maintenance, etc. · Answer basic policy owner/policy benefit questions and handle change requests · Occasionally may act as administrative support for financial representatives/staff as needed · Complete and/or assist with projects as assigned by the Office Manager/Director of Operations · Order lunch for meetings We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements · 1+ years of experience in an office administration role · Strong customer service and communication skills · Experienced with MS Office applications Word, Excel, Outlook Strong work ethic and willingness to help out wherever needed

Mansa Hospitality in Fultondale, AL is looking for one front desk agent to join our strong team. We are located on 1701 Main Street. Our ideal candidate is self-driven, motivated, and hard-working. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and schedule meetings as needed Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to reading your application.

Job Description TownePlace Suites in Birmingham, AL is looking for one front desk agent and front desk manager to join our 20 person strong team. We are located on 400 Commons Drive. Our ideal candidate is a self-starter, punctual, and hard-working. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Maintaining daily hotel activity Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to hearing from you. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. DUTIES & RESPONSIBILITIES Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments

Job Description Mansa Hospitality in Fultondale, AL is looking for one front desk agent to join our strong team. We are located on 1701 Main Street. Our ideal candidate is self-driven, motivated, and hard-working. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and schedule meetings as needed Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to reading your application. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.